About this Course

Code TP6
Duration 1 Day

An Email Marketing Census highlights that almost three-quarters of companies rate email marketing as 'excellent‟ or 'good‟ in terms of return on investment. However, the Email Marketing Census also shows that marketers are becoming complacent by continuing to overlook email marketing best practice, even though they are sending significantly more emails and spending more budget on this channel.

This course will help you to develop your email marketing campaigns by covering a range of prevalent issues including identifying costly mistakes, using appropriate behavioural targeting, integrating email with your offline activities and assessing your newsletter effectiveness. You will leave the day with a sharpened email strategy having reviewed the effectiveness of your email communications.


Email is still an important means of talking to your customers - but you've got to make your communications stand out and actually get read.

This practical course will demonstrate how results and deliverability can be significantly improved by addressing common issues within all aspects of email marketing, from planning, setting realistic objectives and strategies, through to improving deliverability, ensuring your emails actually reach your target audience and testing - making sure that you'll be able to continually improve your campaigns, boosting results and profitability.

Course Requirements: For this course you will need to bring a wi-fi enabled laptop or tablet. For us to provide a laptop for you there is a rental fee of £50 VAT.


Who Should Attend?

This course is ideal for those with limited experience of email marketing looking to improve their knowledge of the channel, or anyone who manages email marketing campaigns and wants better results from their communications.

Delegates will learn how to

  • Dramatically improve your email marketing results
  • Sharpen your email marketing strategy, use testing techniques and evaluate ROI
  • Ensure your emails reach their target audience
  • Use registration and click stream data to personalise your campaigns
  • Identify and avoid costly email marketing mistakes


  • Email marketing planning

    • Setting realistic objectives
    • Reviewing options for email communications preferences and profiles
    • Defining an appropriate touch strategy
    • Getting the most from your list through segmentation and targeting
    • Strategies to improve deliverability
    • Briefing on the latest privacy laws, guidelines and codes
  • Improving email campaign results

    • Defining multi-message campaigns
    • Multichannel marketing - integrating email with offline marketing
    • Using behavioural / response-based targeting
  • Improving newsletter results

    • Assessing current newsletter effectiveness beyond open and click rates
    • Matching content and offers to audiences to achieve results
    • Integrating newsletter and campaign activity
    • Improving your newsletter templates to increase response

1 Day


This is a QA approved partner course

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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