About this course

Course type Essentials
Course code QAABAL3E
Duration 13 Months

Programme duration 13-15 months

Our Business Administration Level 3 Apprenticeship combines online learning, classroom training and on-the-job experience to develop your business skills. Perfect if you are already employed in a business administration role and want to improve your performance or if you are new to a position and want to gather critical skills.

This apprenticeship gives you a great opportunity to develop and enhance your administrative skills, ensuring you have the grounding needed to become a Personal Assistant, Business Administrator or an Administration Coordinator.

What’s included?

On successful completion of the programme, you will gain the following qualifications:

  • City & Guilds Level 3 Diploma in Business Administration


The entry requirements for this programme are as follows:

  • 3 GCSEs (or equivalent) at grades A-C in any subject
  • GCSE Maths and English (or equivalents) at grades D or above
  • You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject

What will you learn?

You will learn the following essential skills:

  • Understanding the principles of business and administration
  • Learning communication skills
  • Understanding the importance of data collection, input and analysis
  • Participating in projects

This will help to equip you with the skills essential to take on job roles such as Business Administrator, Records Analyst, Personal Assistant, Administration Coordinator and much more.


During the programme you’ll be required to spend 20% of your time at work on off-the-job learning.

Our programme helps you easily fit your learning around your day job with access to our online learning platform – learning can be accessed anytime, anywhere and on any device so you get high-quality content on the go.

You will complete:

  1. Three knowledge modules introducing business fundamentals, through a combination of online learning and practical classroom workshops.
  2. Competency modules that you will complete in the workplace, further developing fundamental administrative skills.
  3. Online learning will support both the knowledge and competency modules, and will be completed after each unit.

The knowledge modules included in this programme are:

  • Module 1: Principles of Business Communication and Information
  • Module 2: Principles of Administration
  • Module 3: Principles of Business

The competency modules included in this programme are:

  • Module 1: Communicate in a Business Environment
  • Module 2: Manage Personal and Professional Development

There are a range of optional modules available so the programme can be tailored to suit your role and learning objectives.

For more information download the handout

NOTE: this programme is available in England. If you are based in Scotland follow this link www.qa.com/QAABL3S (Business SQA Level 3 Apprenticeship Programme)

To contact us for more information Apply now


13 Months

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0345 074 7998 or email us at info@qa.com to discuss how we can help.

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