myQA

Introducing myQA

myQA is a personalised web portal that allows users to view all their QA training, bookings and account information in one place. It has a simple interface for learners, but also contains advanced features for administrators and bookers. Register for your FREE account today.

How it works

myQA is simple to use. It presents an easy-to-understand interface for learners, bookers and administrators to access all the information relevant to them.

 

My Learning

My Learning Dashboard

 

If you are training with QA the My Learning Dashboard is the first page you will see after logging in.

On this page you will see your current learning (under the "My learning" section) and details of any courses you have attended previously (under the "My learning history" section).

Next to each active course you will see a list of links giving access to content related to your learning. If there is pre-course work you will see this here.

You can also look for a course by using the "Search" option at the bottom of the page.

 

 

My Administration Dashboard

Administration Dashboard

 

If you are responsible for administering training for your organisation, then the Administration Dashboard is the first page you will see after logging in.

The Administrator is presented with a tiled view landing page, which presents easy navigation to the Booking and Administration features of myQA.

Where the customer has one or more Skills Licenses, then they are presented with a graphical profile of Skills License Value, Spend and Bookings.

For more information please download the myQA Administrator Interface Guide.

 

 

Benefits

Booking courses with QA has always been easy, but now we've made it even easier. With myQA you can book, administer and manage all your bookings online, in one place.

Convenient

Convenient

Simply login to your myQA account and everything you need is there.

Save Time

Time-efficient

No need to call or waste time, just use the myQA portal.

Everything in one place

Everything in one place

Access your bookings and delegate information in one place.

Check progress

Convenient

See delegate course details and booking status at a glance.

FAQ

View some of the most frequently asked questions regarding myQA, or click on the link below to see all.

How can I create an account?

There are a number of ways to create an account.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have been booked onto a course by your company or have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match you will be taken to the "Create account" page from where you can enter your details and confirm your account.

If you are a self-funder, simply select the "Create account" option on the login page.

How can I view my courses/learning?

Once you have created an account, login and you will be presented with your "My learning" page. On this page you will see your current learning (under the "My learning" section) and details of any courses you have attended previously (under the "My learning history" section).

How can I access my pre-course reading/work?

Once you have created an account, login and you will be presented with your "My learning" page. Next to each active course you will see a list of links giving access to content related to your learning. If there is pre-course work required for your course, you will see this as a link (please note that not all courses require pre-course work). Select the "Pre-course work" or "Pre course video" link to access the content. If you don't see any links it is because access to the content has not been enabled for your course yet or the particular course does not have any pre-course work. Course content is released on a scheduled basis a number of weeks before the start date. You should normally receive these within 24 hours of your booking being confirmed. We will send you an email each time content is made available.

What is a QA Skills Licence?

A QA Skills Licence is a pre-paid training credit that gives you better value for money on your training spend. It also provides you with the tools to monitor your training budget and a dedicated account team to ensure you get more from your budget. For more information, please click here.

What are Skills Licence redemption rates?

Redemption rates are the contracted course costs associated with your Skills Licence. To see the redemption rates, login to your account and select "View all skills licences" from the myQA menu. Select "View" against the relevant licence to see the redemption rates.

What are the different payment methods that you accept?

Credit card

We accept MasterCard, Visa and Maestro credit/debit cards.

When paying with a debit or credit card, we use a third party, WorldPay, to securely collect all payment details and process payments made through our website. As part of this process, WorldPay will forward all transaction details securely to the card issuer for authentication.

No payment details are stored by QA.

Invoice

If your company account has been setup so that you can pay for training by a PO/invoice you will be given this option during the checkout process.

Reserve a space

If your company account has been setup so that line manager approval is required, you will be given the option to reserve a space. Once the space is reserved the sign-off manager will receive an email advising them of your request and they can them approve or decline it.

Skills licence

A QA Skills Licence is a pre-paid training credit that gives you better value for money on your training spend. If your company account has been linked to a Skills Licence you will be given the option to pay by licence in stage 5 of the checkout process.

For further details about the options to pay by Skills licence, invoice or through a sign-off process please speak to your account manager.

Enquiries

If you have any questions or enquiries regarding myQA or your myQA account, please contact us via the links below.