“The secret of change is to focus all your energy not on fighting the old but on building the new!”
About this course
The only constant in organisational life at the moment is change.
This session looks at how change affects our daily lives. Often we have no control over changes but we are expected to rapidly digest them and in many cases help to implement them. We will show you how you can thrive on the unexpected and reach your potential in the 'new world'.
This ½ day session is suitable for you if, through self-reflection and a range of practical activities, you want to explore your role in the change process and identify how you can make change a positive experience.
- Understand why you react to change the way you do
- Recognise the importance of differentiating between things you can influence and things you cannot
- Demonstrate the importance of a positive approach to any change situation
- Identify your role in the change process and learn how to make a positive difference
- Identify ways of finding the energy to manage personal and organisational change effectively
What will the course cover?
- Causes of change
- The transition curve
- Behavioural styles
- Influence and concern
- Emotional intelligence
- Coping with stress
- Action plan
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How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.