The Professional Certificate in UX Design, brought to us in partnership with The gold standard in UX education | UX Design Institute is a 10-module course that will equip students with the skills and knowledge to become UX professionals. Students will learn about every aspect of the UX design process: from understanding user needs, right through to building interactive prototypes of designs.
The course requires no prerequisites to attend.
Delegates will learn how to
After taking this course, students will be able to:
- Explain how the UX process is critical to the development of intuitive digital experiences.
- Combine different research techniques to develop an understanding of user goals and problems.
- Use analysis frameworks such as customer journey maps, personas, and customer value curves to communicate existing and future customer experience.
- Define high-level flow and navigation for mobile and desktop software applications.
- Design clickable prototypes using popular prototyping tools according to the principles of interaction design.
This 5-day course includes ten core modules that will give learners the fundamental knowledge and aspects of best-practice UX Design:
Module 1 – Introduction to UX Design
This module will give students a foundational understanding of the user experience design process. Students will learn that UX design is a problem-solving discipline focused on building products that solve problems for the user. Students will also get a clear sense of the role of research in design, which will be explored fully in Module 2.
Module 2 – User Research
This module will help students to see research as the key ingredient underpinning UX Design. Strong, focused research is fundamental to understanding the problems we are attempting to solve for users. Students will learn about a range of research techniques: from the core skills of usability testing and depth interviews, to card sorting, online surveys, A/B testing and heuristic evaluation.
Module 3 – Analysis Techniques
In this module, students will understand the need to analyse the research data that they gather. Only through analysing this data can students clearly define the problems they're attempting to solve for the user. This module will look at a number of frameworks and techniques that will help students make sense of raw, unstructured data.
Module 4 – Structure & Navigation
A lot of work is required before people can start to ‘design’ a product. Before students design screens, they have to step back and consider the structure of their software and how they want users to flow through it. In this module, students will learn how to define a clear structure and information architecture for their software. This, in turn, will help you to design intuitive navigation and a smooth flow for your users.
Module 5 – Interactions
Interaction design is where the rubber begins to hit the road. This is where we get to define what happens when people ‘touch’ our software. How does it respond when users enter data? Press buttons? Click on navigation? This module will teach students the components of an interaction and how these components - controls, rules, and feedback - facilitate an interaction.
Module 6 – Design Principles
This module will enable students to harness the power of design principles to create high-quality software. Design principles are proven guidelines and rules for effective design. They stem from different disciplines, including advertising, architecture, and software development. Students will learn why using design principles as reference points will increase the probability that their designs and software will be successful.
Module 7 – Design Patterns
In this module, students will be introduced to the concept of design patterns: reusable solutions to common problems in software. By using these common solutions, they can ensure that their designs are more perceivable and predictable for users. Students will also learn about concepts including chunking, affordances, alignment, and visual hierarchy, which all help to make better, more usable software.
Module 8 – Mobile
This module focuses on designing effective mobile applications. Students will understand the key differences between responsive websites, mobile websites, and native applications. Students will also learn about different mobile application types and gain an understanding of mobile design patterns.
Module 9 – Workflows
In the coming lessons, students will learn the importance of designing effective workows, which allow users to complete common tasks like registration, onboarding, and sign-in. Students will also be introduced to complex forms, payment ows, and techniques to improve user trust in their designs.
Module 10 – Prototyping & Handover
In this module, students will gain the skills and knowledge to build interactive prototypes. They will learn the differences between high, medium, and low-fidelity prototypes. Finally, they will learn how to create clear handover documentation for transitioning from design to build.
Three additional modules are accessible through the UX Design Institute's learning management system (LMS). Students will not need to study these modules to get their certification. But they will help students to become more rounded and job ready UX professionals.
Creating a portfolio
Advice and examples on how to create a great UX portfolio.
Interesting and insightful talks from designers and industry experts.
Tutorials for Figma
A curated set of tutorials to help students master the Figma design tool.
In order for a student to be awarded the Professional Certificate in UX Design, they must:
1. Complete all 10 core modules.
2. Receive a grade of 60% or higher on the final exam.
The final exam
- 120 multiple choice questions
- Duration: 2 hours
- 72/120 to pass (60%)
Once all modules have been completed, students are ready to sit the final exam.
The exam is two hours long and is administered online. It consists of a range of question types: e.g. multiple-choice, reorder, matching, and scenario-based questions. The exam will cover material from all ten modules.
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.