In this course, you learn how to configure a new E-Series or EF-Series storage system and establish connectivity with a SAN. You use the SANtricity® storage management (v11.25) software and CLI to manage the E-Series and EF-Series controllers. You also use SANtricity storage management software features to restore data. Additionally, you learn how to support and monitor E-Series and EF-Series storage systems by performing various troubleshooting tasks, such as evaluating support data and using the built-in tools to identify storage system errors.

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Basic Windows or Linux administrative experience

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Delegates will learn how to

By the end of this course, you should be able to:

  • Identify E-Series and EF-Series product hardware
  • Cable and connect E-Series or EF-Series systems to a fabric
  • Install the SANtricity client on a storage management station
  • Configure an E-Series or EF-Series storage system
  • Create usable storage space on an E-Series or EF-Series storage system
  • Evaluate customers’ needs and suggest storage configurations that meet those needs
  • Use SANtricity features to restore lost data
  • Check E-Series or EF-Series storage system status
  • Upgrade and maintain SANtricity and E-Series or EF-Series code levels
  • Use the AutoSupport feature
  • View and use support data that provides information about E-Series or EF-Series storage systems
  • Diagnose management connection issues
  • Resolve storage system host-side issues
  • Resolve drive failures
  • Use SANtricity tools to service E-Series or EF-Series storage systems
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Module 1: Storage-Management Software

  • SANtricity Storage Manager setup instructions
    • Configuration workflow
    • Installation options and packages
    • Management client
    • Event monitor
    • Management agent
    • Utilities
  • Managing E-Series and EF-Series storage systems
  • SANtricity Storage Manager
    • Ethernet connection (out-of-band) management
    • Ethernet management connections
    • Host I/O connection
    • Access volume
    • SYMbol protocol
    • SANtricity plug-ins, APIs and providers
  • Configuring management connectivity
    • IP addresses
    • Adding storage array
  • Using the SANtricity UI
    • Navigating
    • SMclient UI
    • Enterprise management window
    • Array management window
    • Adding storage systems
  • Using the CLI
    • Script editor
    • SMcli program
    • SMcli interactive mode

Module 2: Multipath Failover

  • Functions
  • HBA settings
  • I_T nexus
  • SCSI I_T_L communication nexus
  • Redundant paths
  • Zoning
  • Failover and failback
  • Multipath driver failover mechanisms
  • ALUA functionality
  • Target Port group support
  • Load balancing

Module 3: Logical Configuration

  • Configuration process
  • Application characteristics
  • Disk pools or traditional RAID volumes
  • Volume groups and disk pools
  • Disk considerations
  • Volume groups
  • SANtricity RAID levels
  • SANtricity Performance
  • Creating a volume group
  • IOPS segment-size guidelines
  • Data assurance feature
  • Hot spare disks
  • Dynamic disk pool
  • Disk failure
  • Thin volumes
  • Host mapping
  • I/O processes
  • Host groups
  • Storage partitions
  • LUN masking
  • Disk encryption

Module 4: Storage Cache

  • Purpose
  • E-Series cache settings
  • Cache flushing
  • Power failure response
  • Battery backup unit
  • SANtricity SSD read cache
  • Best practices

Module 5: Data Protection with SANtricity features

  • Data protection key considerations
  • E-Series data protection
  • Snapshot
    • Considerations
    • Group repository
    • Data recovery
    • Zero downtime backup
  • SANtricity volume copy
    • Restrictions
    • Considerations
  • SANtricity mirroring
    • Types
    • Connections
    • Features
    • Synchronous mirroring
    • Asynchronous mirroring

Module 6: Monitoring the Storage System

  • SANtricity monitoring tools
  • Storage system status
  • Event monitor
  • Alert configuration
  • SNMP traps
  • Event log
  • AutoSupport feature
  • Recovery Guru
  • Support data
  • Media scan
  • Performance monitor

Module 7: Upgrading Storage-System Software

  • Firmware
  • Firmware inventory
  • Package files
  • Storage management client upgrade
  • ESM firmware
  • Host protocol

Module 8: Troubleshooting Storage Issues

  • Troubleshooting methodology
  • Host and switches
  • Data gathering
  • Host and fabric switch logs
  • I/O communication path
  • I/O host connections
  • Unresponsive storage
  • Controller IPs
  • Partially down status
  • Configurations conflicts
  • Ethernet management connectivity
  • Simplex and duplex configurations
  • Cache errors
  • Drive-side components
  • SAS ports
  • Rapid reconstruction
  • Disk failure


  • Installing SANtricity storage manager software
  • Exploring the SANtricity management windows
  • Configuring management connections
  • Using the SANtricity CLI commands
  • Determining multipath settings
  • Exploring the IMT and hardware universe
  • Video: creating volume groups and volumes
  • Creating volume groups and volumes
  • Creating disk pools and volumes
  • Defining hosts and mapping and mounting volumes
  • Testing I/O host connectivity
  • Testing performance based on volume cache settings
  • Testing performance based on cache block size
  • Using the SANtricity Snapshot feature
  • Using the SANtricity volume copy feature
  • Configuring and using the asynchronous mirror feature
  • Configuring alerts and viewing event log entries
  • Examining information used to troubleshoot the storage system
  • Using the CLI to monitor the storage system
  • Upgrading system software
  • Observing controller status
  • Observing cache and battery attributes
  • Examining and troubleshooting disk and drive channel conditions
  • Completing the final assessment
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