Develop the knowledge and skills to define, initiate, deliver and close a complex telecommunications project, in time, on budget, and to the highest quality specifications.

Successful projects depend on highly trained and multi-skilled project managers equipped with the ability to communicate, plan and execute strategic project decisions and manage situations that have the potential to adversely impact progress. A successful project manager can develop and maintain a structured approach to delivering project processes effectively and with repeatability and scalability.

The Certified Telecommunications Project Management (CTPM®) program equips learners with the skills and confidence to develop an end-to-end project implementation plan based on a multi-faceted campus telecommunications project.

CTPM® is based on the global standards for project management and adds technical input from programs within The Global Digital Infrastructure Education Framework. This combination delivers a unique project management education program designed specifically for the fast-paced world of telecommunications design and implementation.

Learners complete eight assignments that are assessed individually and combine to create the project management plan portfolio:

A certified CTPM® also considers the requirements for compliance, having a full understanding of national and international regulations, codes of practice and standards.

Following this program, you are encouraged to continue your professional development by advancing your knowledge and skills to gain further official certifications and qualifications by progressing through The Global Digital Infrastructure Education Framework which maps education programs to career advancement throughout the network infrastructure and data centre sectors.

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Experience in telecommunications projects within a data centre or enterprise network environment would be an advantage.

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Delegates will learn how to

Learners will be taken on a journey through the end-to-end project management cycle, taking the opportunity to explore and appreciate the worth of repeatable project processes and gaining valuable experience in the application of project management tools. Learners are given the opportunity to apply this knowledge and understanding to take a complex telecommunications project to the next level, preparing and delivering the project management plan.

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Project Management

What is a Project?

Defining Project constraints

Roles of a Project Manager

Overview of Project documentation

Integration Management

Combining Project areas

Producing the Project plan

Planning the execution

Mastering change control

Scope Management

Defining the scope

Producing the scope of works

Verification of scope

Preventing scope creep with effective change control

Quality Management

Quality concepts

Quality definition

Quality control

Quality planning

Quality assurance

Risk Management

Defining risk

Risk Identification

Quantifying risk

Developing risk responses

Devising risk response controls

Human Resource Management

Organisational planning

Leading teams

The psychology of teams

Team development

Motivating teams

Time Management

Defining the tasks

Task estimation

Scheduling tasks

Resource Allocation

Cost Management

Resource planning

Cost Estimating

Cost budgeting

Cost control

Use of budgeting tools

Communications Management

Developing communication strategies

Conflict resolution

Stakeholder analysis

Communications planning

Effective information distribution

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Why choose QA

Special Notices

It is essential that you bring a device with wireless capability, and unrestricted access to the internet as the program is delivered via an online learning management system. The log in process will be explained at the start of your program. The recommended web browser is Internet Explorer 11 but the system supports all web browsers. The program content also requires a PDF reader, adobe flash player and Microsoft word and excel.

There may be up to 20 hours of pre-reading to be completed before attending this course

Dates & Locations

Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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