About this programme

Our Business and Administration Modern Apprenticeship delivers high quality training and assessment designed to develop learners into a valued members of your team.

The programme gives learners the qualifications, skills and practical experience to take on a range of administration based roles.

What’s included?

On successful completion of the programme the following qualifications are gained:

  • Modern Apprenticeship including SQA, SVQ in Business and Administration at SCQF level 6

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What's covered in the learning?

To ensure your apprentice develops relevant skills for your workplace, our Business Advanced Modern Apprenticeship teaches them to master the processes and practices used by successful businesses including:

  • Essential communication skills, including understanding business writing and email etiquette
  • Data entry, reporting and analysing business data
  • Basic finance and budget management skills
  • Planning, running and documenting meetings
  • Managing customer facing operations, including providing service and support

Leading to empowering roles like:

  • Personal Assistant
  • Front of House/Reception
  • Assistant Office Manager
  • Administration Assistant
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This is a work-based apprenticeship, and the majority of apprentice’s learning will be completed in the workplace.

The depth and breadth of high-quality training units included in our programme ensures your apprentices provide a great return on investment. With a QA apprentice you have the opportunity to grow your own talent – taking bright, enthusiastic young people from your local area and training them in the specific skills your business needs – whilst they become loyal, valuable employees.

Designed to meet the needs of employers and school leavers, our Business Advanced Modern Apprenticeship fully prepares apprentices for a career in business administration.

As part of their programme apprentices will complete:

10 – 12 months duration. Assessor contact every 5 weeks, rotating between remote and face to face visits to support work based learning and assignments.

Mandatory Units

  • Plan how to manage and improve on own performance in a business environment
  • Review and maintain work in a business environment
  • Communicate in a business environment

Level 6 (suggested)

  • Use office equipment
  • Support other people to work in a business environment
  • Design and produce documents in a business environment
  • Analyse and report data
  • Solve business problems

Plus one optional unit

  • Plan and organise meetings
  • Supervise an office facility
  • Deliver a presentation
  • Manage budgets
  • Organise and coordinate events

For more information download the handout (link in right-hand side panel above).

NOTE: this programme is available in Scotland. Based in England? Click here

To contact us for more information please fill in the form below.

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Why choose a QA apprenticeship

  • 91% of QA apprentices go straight into full-time jobs
  • 2.1 million jobs in the digital economy
  • £42,578 average skilled digital salary

Programme handout

Download the latest information about this QA Scottish apprenticeship programme.


Our Scottish apprenticeship programmes

Frequently asked questions

How do apprenticeships work?

Through a combination of virtual, tutor-led blended learning and workplace assignments supported by our assessor team, you’ll be learning in lots of different ways while continuing to carry out your day-to-day job role for your employer.

Who can do an apprenticeship?

Anyone aged 16 and over, regardless of background, school achievement or specific learning needs, can apply to be an apprentice in Scotland.

Who will support me on my apprenticeship?

You'll have a whole team behind you. We'll help you get the most out of your apprenticeship.

  • Workplace support assessors
  • Online tutors
  • Your line manager
  • Safeguarding

What will happen after I apply?

We’ll get in touch if it looks like you’re a match for the apprenticeship job. First, we’ll call to get to know you better. Tell us what you’re about, what your goals are. We’ll also get your details.

You’ll get a link to upload some important documents – to check you can do the apprenticeship you’ve applied for (proof of right to work in the UK, etc.) Don’t worry, it won’t take long.

When we have these, we’ll call on WhatsApp to check your ID.

Next, you’ll get a link to complete your profile. This bit is important – your profile is your opportunity to tell potential employers a bit about you. Your skills. Your passion. Why you want this apprenticeship.

We’ll keep in touch about the apprenticeship job you applied for. If any others come up that we think you’d like, we’ll let you know. If you’re keen, we’ll help you prep and we’ll set up that interview.

If all goes well… you’ll get the job. Then you just need to start planning for your first day. Hey presto.

If you’re applying for a job with one of our larger employers, you might be invited to an assessment day – or they might have other special steps to take. Don’t worry, we’ll give you all the details.

Contact Us

Please complete this form and we'll be in touch