QA worked closely with MCC to develop an industry-leading training programme in the Manchester Method. Building upon a pre-existing course from a previous supplier, further content was added and the lecture slides were streamlined to introduce a more interactive learning method.
The learning experience was designed to maximise participation, employing a practical approach that led attendees through relevant examples. As such, the programme utilised an MCC-specific case study based on a SureStart project, for which delegates had to complete project work, including: stakeholder analysis, organisation structures, risk analysis, etc.
Along with these practical examples, designed to enable learners to immediately relate the method to their day-to-day work, the programme also offered attendees opportunities to discuss any issues that they may have been facing in their own roles and how the method could be applied to improve these situations. The course lasted two days and, in order to provide adequate time for discussion and for the exercises to be completed, a maximum of 12 delegates were enrolled on each course.
To ensure the method was embedded across the structure of the organisation, training was extended to all levels of the Council, including Board level. As the time commitment of a two-day course was not viable for senior management at MCC, a condensed version of the course was produced for Board members. Taking the form of a two-hour presentation, this concentrated session was designed to focus on Board responsibilities and expectations.
The programme incorporated a number of examples in which previous projects using the Manchester Method have been successful. This inspirational material has contributed to a strong uptake of the methodology.