BA (Hons) Digital Marketing

Welcome to Creative Digital Technology – this is the space to learn by creatively experimenting with technology and ideas. This module offers the opportunity to think about various communication channels and practically explore the creative digital tools you will need to visualise your ideas and produce creative content.

Can you create a logo, a short video, design a simple website? Do you know how to use photo, video and sound recording equipment? Can you layout a mood board, a storyboard, design a poster, leaflet or a booklet?

With the help of your tutor and technical instructor you will work on various small tasks, you will learn ways to make and edit images, put them together with words to communicate ideas effectively.

Like within any Marketing, Advertising or PR project, to make an impact, firstly it is important to understand your target audience, know your key message and develop a creative strategy.

In this module, you will develop new knowledge and skills in a self-identified aspect of Digital Marketing (relevant to the apprenticeship standard), apply them in your context, critically analyse the outcome and conduct reflective practice as a means of evaluation.

These modules are an opportunity to work with the module Academic Team and your employer, where you will conduct a skills analysis to identify relevant training that can be undertaken. This training can take several forms, be it:

• Technical training delivered within the workplace or class environment
• Structured online learning
• A robust research project
• Another appropriate form approved by the academic team.

Module details are being confirmed and we will update this content as soon as possible.

This module will help you to understand how consumers make decisions and how they behave. This is very important in the Marketing industry and could make a huge difference to you in your future career because you will be able to create messages, products and services that people really want.

This module will develop your skills as marketers and communicators. We will do this together by thinking about how a business puts the customer at the centre of what they do, the decisions they make and the way they think. We will look at concepts such as learning, perception, the decision-making process and culture, to really understand what people think and want from the companies they buy products and services from. We will consider this from business to consumer and business to business perspectives and will reflect on industrial buyer behaviour and the Decision-Making Unit (DMU). We will also learn about behaviour and we will apply this learning to real case studies and examples each week.

This module is designed to equip learners with an understanding of the importance of marketing information and customer insight into decision-making. It will help learners discover the wider range of data available and seek to encourage an independent curiosity in discovering and making sense of information.

What you will be able to do after the module:

• Identify key sources of marketing information from a wide range of sources
• Evaluate their credibility and usefulness for marketing decision making
• Carry out secondary research utilising a range of marketing sources
• Present the data in a written format in a professional manner
• Effectively use data to develop customer insight
• Demonstrate the ability to communicate it in a relevant manner
• Develop academic skills, such as report writing, development and delivery of presentations, accurate Harvard referencing, and employability skills such as effective CV building and presentation

In this module, you will learn how digital technology has reshaped traditional business models, changed thinking and processes to gain strategic advantages and how businesses are constantly striving to keep up with the fast-paced change in this area. You will also learn how data gets collected, stored, what organisations use the data for and then how organisations are using this to drive business decisions.

You will also develop skills on how to interpret data and explain findings to varying audiences. This is a topic area that is changing at a fast pace, with new advances forging forward all of the time and in our exploration of the digital future in business a wide variety of topics will be explored, including artificial intelligence, quantum computing, big data, internet of things and machine learning.

Integrated marketing communications theory is taught on the module. You will learn how brands communicate through advertising, promotions and other means. By understanding the consumer, you will choose appropriate media channels and develop messages to help position the product or service. You will go on to apply the theory by first applying research skills in the development of a creative brief – this is a simple two-page document that is often prepared by media planners in advertising agencies that build on the brief provided by a client. The principle is that the client rarely knows what is required in their campaign. It is the starting point in the creative process where you initially create a range of concepts and ideas that you think might help communicate the key message to the target audience. You will develop your digital skills which will help in creating an integrated marketing communications campaign using words, images and graphics. You will also learn how to follow a design process in creating a campaign.

This module will support your self-guided learning skills and knowledge and develop your own professional development needs in the context of the Digital Marketing discipline and the context in which you are working.

This module provides an opportunity for self-reflection on your current knowledge and your ability to undertake the identified qualification, mapping this to your current professional practice, and academic modules are undertaken.

Where gaps in knowledge or reinforcement of learning are identified as required, this should be used as the basis for a structured training plan which can be undertaken throughout the module. This training can take several forms, be it:

• Technical training delivered within the workplace or class environment
• Structured online learning
• A mini project
• Another appropriate form approved by the Academic Team.

Such knowledge and skills are essential to the career that you are currently working within, attainment of relevant professional qualifications, and also your long-term goals in the Digital Marketing field.

Module details are being confirmed and we will update this content as soon as possible.

This module is designed to develop your understanding of the research process and how research and evaluation underpin academic research and the marketing decision-making process. The module explores the role that research plays in campaign planning, objective setting, and tactical activities. Introducing you to the broad range of different research techniques commonly used in marketing and communications, including questionnaires/surveys, focus groups, content analysis, semi-structured interviews, experiential research techniques and others. In addition, the module will consider the role of research, emphasising the importance attached to providing an evidence base to demonstrate return on investment.

You will be able to pursue your own interest in a particular topic or issue from an academic research perspective.
This exercise is directly related to and underpins, a research methodology that you will have to employ in the final year of studies as you develop and complete your final major project.

In marketing, any organisation needs to understand the changing and dynamic technological environment. Within this context, the role of the digital marketer is to identify customised tools and techniques that might be appropriate. This module is about how the emerging digital environment might be applied to developing effective digital marketing content for an organisation. It considers the opportunities of the digital landscape and the tools required to develop and enhance digital marketing activity.

On this module, you will learn about one of the disruptive technologies and apply it to an organisation as part of a digital marketing strategy. These technologies include user journeys/user experience, e-commerce, Internet of Things, location-based marketing, Big Data, crowdsourcing, artificial intelligence, virtual reality, augmented reality, programmatic, and integration.

This module brings marketing to life! Customer experience is a dynamic, complex and challenging matter for marketers. Various sources of current research suggest that CEOs’ and CMOs’ biggest headache is delivering customer experience for competitive advantage. CE is the future of marketing.

What you will be able to do after the module:

• Discuss a wide range of aspects, issues and practices within the customer experience subject area, its methods, concepts and theoretical underpinning
• Command a wide range of specialised practical skills including the delivery of marketing activities to enhance the customer experience; monitoring and measurement of the customer experience and the use of metrics to improve the customer experience
• Communicate information, ideas and data effectively in a range of media and contexts to improve the customer experience
• Practice customer experience so will be prepared to work in an agile marketing role.
• Access the CIM Certificate in Professional Marketing Customer Experience module

Direct and digital marketing is one of the key growth areas of the communications industry and many of our graduates will seek jobs in this field – this module will give them greater credibility and confidence to secure the jobs they want. This module is based on the syllabus provided by the Institute of Direct Marketing (IDM) and complies with the requirements of the Certificate in Direct & Digital Marketing (Cert DDM).

The Module Descriptor has been approved and endorsed by the IDM. The module will prepare learners for the IDM exam, but will also provide learners who do not want to take the exam with a solid understanding of the place direct and digital marketing occupies in the marketing communications mix.

The topic areas covered in the module include both theoretical and practical elements and meet the high standards set by the industry.

This module builds upon your current understanding of the marketing planning process to explore the process from a strategic perspective. The module will help you to look across the business to discover the strategic marketing intent of the senior management team and their strategy for achieving stated marketing objectives.

This module demands a high level of critical evaluation and thinking using key strategic marketing theory to diagnose the impact that marketing has on the future direction of the business.

You will learn the key concepts of contemporary strategic marketing theory and how to use that theory as a diagnostic tool to evaluate the relative success and durability of marketing strategy within the business.

The trend in the globalisation of markets means it is increasingly important for businesses to develop an understanding of how their marketing strategies must meet the needs of the global consumer and the different markets. This module brings together the key concepts and theories of marketing and allows learners to explore and apply them to new markets and countries.

You will learn the similarities and differences between international markets, the importance of understanding cultural differences, how businesses can successfully take their products and services to a new market and how they should manage their marketing strategies to compete in a new market. Through this module, you will be better prepared to work internationally and within an international business environment.

Areas of study will include the international marketing and competitive environment, standardisation versus adaptation of marketing strategies, market entry strategies, risk factors, the local marketing environment, cross-cultural capabilities, local and global consumer behaviour, and central versus local implementation.