Office Applications and Microsoft Office training from QA

Office Applications Team

Our experienced team understand how to get the most from office applications, helping you be productive and innovative. Meet some of our leading experts and learning professionals:

QA Trainign | Jane Atkinson Weller

Jane Atkinson-Weller

Head of Office Applications

Jane joined QA in 1998, training Microsoft Office and specialising in graphics and web design. Jane is a MOS Master Office 97-2010, MCT and Prince2 Practitioner. As Head of Business Applications, she leads a team of over 40 trainers and is responsible for developing and directing QA’s end user applications training. Working to develop new courses and course materials, she is a key contact for engaging in complex bespoke programmes. Jane also works with QA’s trainers to develop and assess delivery skills.
QA Training | Mark Brockbank

Mark Brockbank

Deputy Head of Office Applications

Mark is a MOS Master instructor based in the North-West, and has been involved in IT training for over 15 years. Having joined QA in 2006 working as a Business Applications Trainer he has now moved in to the role of Deputy Head of Business Applications with particular emphasis on supporting the Head of department and also the Principal Technologist roles whist retaining a day to day training/consultant role. He has extensive experience of delivering training to all levels, in a variety of formats and is often a lead trainer in large projects and work for key clients. Mark is also an assessor of QA trainers as part of our internal quality control process and also delivers QA’s own LPI recognised TPMA standard ‘Train the Trainer’ course.
QA Training | John Day

John Day

Office Applications Principal Technologist - SharePoint

John has worked in the IT training for 26 years, 17 of which have been with QA. Through this time John has gained “in-the-field” experience with database administration, VB and VBA programming and development, and web design. With 8 years of SharePoint administration experience, John heads the Microsoft SharePoint curriculum, where he authors QA’s SharePoint and InfoPath courses for business professionals. John also supports the SharePoint training team and reviews the latest technologies associated with SharePoint.
QA Training | Richard Edgerton

Richard Edgerton

Office Applications Principal Technologist - Microsoft

Richard is the Principal Technologist for Microsoft Business Applications responsible for the overseeing the development and production of new courses for QA and its clients. He has approximately 25 years’ experience of working with Office Applications and in client business application transformation projects gaining a wide variety of experience across all sectors both commercial and not for profit. QA lead on Office 365 working closely with Microsoft since its launch in 2011. As a qualified PRINCE2® Practitioner, Richard has undertaken all project roles and is fully conversant with the PRINCE2® methodologies and their application. Equally happy in the classroom, delivering seminars, one to one or distance learning, Richard’s main focus is always on providing innovative and best value solutions to the client. Richard is based in the East Midlands (Hinckley).
QA Training | Richard O'Brien

Richard O'Brien

Office Applications Principal Technologist - Adobe

Richard is an Adobe Certified Expert and MOS Master Instructor based in Leeds, and has been an instructor for 23 years. He joined QA in 2009 as part of the takeover of Remarc by QA and has since become the Principal Technologist for QA’s Adobe curriculum. Richard has experience of many aspects of training, including designing courses and course content, writing courseware manuals, delivering training, providing post course support, floor-walking and drop in sessions.
Adrian Cranwell-Child

Adrian Cranwell-Child

Office Applications SharePoint Consultant

Adrian has over 10 years’ experience of IT training delivery, with the last 4 spent specifically on SharePoint. He has experience of working in both local government and the private sector, where he trained staff at all levels using a variety of methods.
QA Training | Amanda Morgan

Amanda Morgan

Senior Office Applications Consultant

Amanda joined QA in January 2007 as a Business Applications Consultant. Amanda has been in the IT training industry for over 25 years. She has delivered many industry standard and bespoke courses, and has had a wide variety of roles and responsibilities both project and career based. This has given Amanda a wide range of experience, knowledge and professionalism, which she can draw upon for future projects and roles.
QA Training | Antony Marsh

Antony Marsh

Senior Office Applications Specialist

Antony joined QA in January 2009 as a Business Applications Instructor. His background in this field spans almost 20 years. Previous roles have included teaching, training and developing IT in Adult Education and Public Sector environments in two large colleges and NHS Trusts in West Yorkshire, as well as delivering Hospitality and Management staff training for a large well known brewery.
QA Training | Chris Harvey

Chris Harvey

Senior Office Applications Consultant

Chris joined QA in July 2007 as a Business Applications Consultant, based in Bristol. He has over 19 years’ experience in this role. Chris’s previous roles include training a flexi-time system, and being the sole-trainer for a private organisation of 5,000 staff. Other notable roles have included Service Delivery Manager, where he managed 2nd Line Support, Hardware, Telecoms and Training services to the organisation’s 5,000 members of staff.
QA Training | Dragoslav Ivović

Dragoslav Ivović

Senior Office Applications Consultant

Dragoslav’s computer training career started in 1985 developing and delivering courses on Lotus 1-2-3 and AutoCAD. He joined QA in November 2004 to provide training on all desktop applications (Microsoft, Macromedia, and Adobe), programming courses (VB6, VBA, VBScript, JavaScript, XML, ActionScript) and UNIX. As one of the trainers with the largest set of skills in the field of business applications training at QA, Dragoslav has worked with numerous companies providing training on many off-the-shelf and bespoke applications, to audiences ranging from 1 to a classroom of 12. Apart from one-to-one and classroom training delivery, Dragoslav is regularly involved in formulating client requirements, training needs analysis, designing course content and structure, developing courseware and workshops, floor walking and post-rollout evaluation.
QA Training | Gentha Sewnath

Gentha Sewnath

Senior Office Applications Consultant

Gentha is a MOS Master instructor who joined QA in 2010 as a Business Application Consultant based in the London area. Gentha has over 10 years of experience in the training and development environment therefore is able to deliver high quality training based on specific client needs. He is confident, articulate, patient, and is experienced in working with clients at various levels within an organisation. Gentha is organised, used to prioritising heavy workloads to meet targets, committed with good interpersonal skills which enable him to assess and identify the needs of individuals. Gentha has worked on and led many long-term migration projects for key clients.
George Noi-Lartey

George Noi-Lartey

Senior Office Applications Consultant

George is a MOS Master instructor based in London, and has been involved in IT training for over 18 years. He has extensive experience of delivering training to all levels, in a variety of formats. Previous roles have included running a UK online centre. He delivers training at both QA centres and on client sites in and around the London area and regularly outside of the M25, with special interest in collaborative working and project management.
Helen Baldwin

Helen Baldwin

Senior Office Applications Consultant

Helen originally started her career as a help-desk coordinator for a recruitment company until 2000 when she was recruited to the IT Training Department for the head office. Over the next 5 years, Helen was involved in developing training programmes for bespoke systems, as well as Microsoft applications. Joining QA 10 Years ago, Helen has continued to expand her knowledge of systems and applications throughout all Industries.
QA Training | Janice Hamilton

Janice Hamilton

Senior Office Applications Consultant

Janice joined QA in 1994 as Training Manager for the Edinburgh, Glasgow and Aberdeen offices. Her background in training goes back to 1983. Previous roles involved training and training management within other IT companies. Over the last 15 years Janice has moved back into front line training, specialising in the Microsoft Office suite of products with a particular interest in delivery and courseware creation.
QA Training | Jon Venables

Jonathan Venables

Senior Office Applications Consultant

Jon is a MOS Master Trainer with over 18 years’ experience of training Microsoft application courses to advanced level. Jon’s primary interest is training SharePoint and InfoPath end user courses and is QA’s Subject Matter Expert in training SharePoint Designer and End User Workflows. He has created and developed courseware manuals and associated learning materials for SharePoint Designer and Workflows. Jon has also co-authored manuals on HTML and CSS.
QA Training | Julie Hickson

Julie Hickson

Senior Office Applications Specialist

Julie is a MOS Master instructor based in the North-West, and has been training for over 15 years; she joined QA in 2012 working as a Business Applications Specialist. Julie is passionate about training and specialising in Excel, Microsoft Project and PowerPoint. Julie has extensive experience of delivering training to all levels, in a variety of formats, including virtual.
QA Training | Laurence Abrahams

Laurence Abrahams

Senior Office Applications Consultant

Laurence’s career in computing started back in the late 1960s when he joined his father to become a qualified Production Manager of a company specialising in women’s outerwear. During those early years in the tailoring industry he learnt about production management, tailoring, bookkeeping and payroll which led to using accounts software and the PC in the early days of computing. His new found interest in personal computers led to the construction and installation of office networks and he finally became an IT engineer for a training company in Reading. From there, he moved into the role of IT trainer. Laurence has been with QA for over 17 years and is dedicated to helping those who wish to learn more about the world of computing.
QA Training | Liz Robertson

Liz Robertson

Senior Office Applications Consultant

Liz joined QA in August 2005 as a Senior Business Applications Instructor and now has 18 years’ experience in this field. Previously Liz was a freelance instructor working for various UK IT Training companies. Lead trainer roles which she has taken on involve having responsibility for designing, developing and delivering bespoke / tailored programmes to meet specific customer requirements and since 2011 she has been involved in delivering Virtual Training Courses covering MS Office Applications as well as specialised courses and webinars for clients. Liz won the Bronze Award for Live Online Learning Facilitator of the Year at the 2014 Learning & Performance Institute Awards and is also a Certified Online Learning Facilitator. Liz has excellent customer facing, interpersonal and communication skills, has a passion for training, acquiring new skills and experiences and ensuring customer satisfaction.
Lorna Shaw

Lorna Shaw

Senior Office Applications Consultant

Lorna joined QA in March 2010 as a Business Applications Consultant and her background in this field spans 18 years. Within QA, Lorna has worked with various QA clients to help with software upgrades from Windows XP and Office 2003 to Windows 8 and Office 2013. She has been involved in delivering courses using a variety of training delivery methods to user populations from 50 to over 1,000.
QA Training | Marion McMorran

Marion McMorran

Senior Office Applications Consultant

Marion is a MOS Master instructor based in Scotland, and has been involved in IT training for 19 years. Marion joined QA in February 1998 from Stakis Plc. where she worked as a trainer. She joined the company in the role of lead trainer for IBM’s client managed training service. Marion has a degree in computing and a post graduate certificate in education (computing). Before graduating, she spent a one year industrial placement with IBM as a trainee analyst/programmer. Marion has extensive experience of delivering training to all levels, in a variety of formats and is often involved in large projects and work for key clients.
Martin Sutherland

Martin Sutherland

Office Applications Specialist

Martin is a Business Applications Specialist based in London and has provided educational and work based training in various settings over the last 17 years. Martin has gained extensive knowledge of a broad range of Microsoft Office and Adobe Creative Suite programs used to deliver training courses for private, public and education sectors. During this time, he has built up an impressive body of instructional resources which has been adapted to the learners both in terms of their level and learning style.
Nikki Peters

Nikki Peters

Senior Office Applications Specialist

Nikki is a Microsoft Office Master based in the South West Region. She has been an IT Trainer for nearly 16 years starting off as a junior instructor. To date she can now teach an impressive list of Microsoft courses on all existing versions and levels. She also has extensive experience of delivering training to all business sectors, providing Training Needs Analysis, and has designed course content and structure to coincide with client needs.
Paul Hinks

Paul Hinks

Senior Office Applications Consultant

Paul has been an instructor since 2001 and joined QA in June 2008. He is based at the Middlesex Street, London office and primarily delivers Microsoft courses from introductory to advanced level, at both QA centres and client sites.
QA Training | Richard Bean

Richard Bean

Senior Office Applications Consultant

Richard is a MOS Master instructor based in the North, and has been involved in IT training for over 15years, having previously worked as an IT trainer for Remarc – one of the largest training companies in the North of England, before joining QA in 2009. Richard has been involved with all stages of training rollout, from scoping client requirements, training needs analysis, designing course content and structure, authoring courseware and supporting documentation, one-to-one and classroom delivery and conference presentations. As well as Microsoft Office based (all versions), Richard is now one of the Senior trainers at QA for Microsoft SharePoint 2007/2010/2013.
Roger Knowles

Roger Knowles

Senior Office Applications Consultant

Roger has been involved in the IT training industry since the mid-1990s. He is heavily utilised within London and the Southeast spending time with some major clients on a very regular basis. Roger has exceptional MS Office knowledge, along with MS Project and Visio and also trains on Crystal Reports.
Ron Oldeboom

Ron Oldeboom

Senior Office Applications Consultant

In 2000, Ron started his career as an IT trainer. He joined QA in 2006 taking up the role of Desktop Trainer / Consultant for England and Wales. Based in London, Ron delivers Microsoft courses from introductory to advanced level, Microsoft Project, Crystal Reports and Visual Basic for Applications at QA centres and clients’ sites.

Rupica Sekhon

Senior Office Applications Consultant

Rupica joined QA in 2006. She primarily delivers Microsoft courses from Introductory to Advanced level. However, during her 12 years in the IT Training industry she has delivered courses over many vendor platforms (e.g. Microsoft, Lotus and SAP) within different industries (e.g. Government, Banking, Retail, Utilities) in the UK and Europe.

Sarah Holroyd

Senior Office Applications Specialist

Sarah joined QA in September 2011 as a Business Applications Specialist. Her previous roles include 6 years as a Microsoft Applications Trainer for a large engineering consultancy and application support for the executive directors. At QA, she delivers training in core Microsoft applications across the 2003 – 2013 versions. Sarah also delivers TPMA, an LPI accredited training delivery best practice course.
QA Training | Sharon Lee-Sinclair

Sharon Lee-Sinclair

Senior Office Applications Consultant

Sharon joined QA in 2012 and is a MOS Master instructor based in the Midlands, and has been involved in IT training for over 22 years. She has extensive experience of delivering training to all levels, in a variety of formats and is often a lead trainer in large projects and work for key clients.
Tahir Shafiq

Tahir Shafiq

Senior Office Applications Consultant

Tahir is London based and has been involved in training for 14 years. He is involved in consulting and training for large blue chip organisations and is involved in high profile IT projects and rollouts. Tahir has a vast skillset ranging from the Microsoft products across all versions and levels to web development, programming, Apple Mac, Google Apps, Cloud technology and mobile tools.
QA Training | Tim Dunn

Tim Dunn

Senior Office Applications Consultant

Tim joined QA in 2012. His role involves delivering high quality Business Applications training mainly across the Midlands. Tim has 13 years training experience including 2 years working within the NHS. He specialises in delivering Microsoft applications to an advanced level in classroom and client site environments for both the public and private sectors. Tim is also involved in delivering bespoke solutions to key clients with medium to long term projects being focal to this role. Tim is a MOS Master Instructor and is often asked by the Curriculum Specialists team to assist in scoping and then delivering specific course outlines for QA’s customers.
QA Training | Tony Carr

Tony Carr

Senior Office Applications Consultant

Tony joined QA in April 2011 as a Business Applications Consultant. His background in information technology spans 25 years. Previous roles have included working as a Senior Programmer for Anglo American Corporation in Africa, Data Processing Manager for the Ecomed Group in Africa and as a trainer and consultant in both freelance and permanent capacities, in Africa and here in the UK.
QA Training | Trevor Glover

Trevor Glover

Senior Office Applications Consultant

Trevor lives in Tamworth in Staffordshire and has over 25 years’ experience of training mostly with Microsoft Office courses to advanced level including Visual Basic for Applications. He was a serving member of the Armed Services (army for 18 years) and specialised in communications, IT and HR roles. For the last 16 years, after leaving the services, he has worked in IT training. Trevor has worked alongside and in partnership with the mainstream banks and building societies, the NHS and a number of blue chip companies. This has been not only in a training capacity, but also using his development skills, implementing systems and procedures to enable the workforce to simplify complex routines and work with data analysis systems.

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