What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) is the use of software to carry out repetitive, mundane administrative tasks that would otherwise be carried out by humans.

While the pre-cursors to RPA (macros, screen scrapers, automated test scripts etc.) have been around for many years and RPA itself has been around for a while, it is now gaining increasing prominence. This is because organisations have begun to appreciate that RPA offers significantly improved productivity without the need to re-engineer business processes or disturb existing systems and applications.

This is in stark contrast to more traditional approaches to increased automation such as Business
Process Modelling Software (BPMS) or Enterprise Application Integration (EAI).

This whitepaper

This paper will apprise the reader of “the state of the art” for RPA. It explores the history of RPA, provides examples of how RPA works in practice, explains what can realistically be expected in terms of benefits, sets out common pitfalls and how these can be avoided and summarises the RPA technology market.

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