by Andrew Gilbert

Do you know what level of maturity your organisation is on in terms of its use of its processes? What about the collective capability maturity levels of your best assets – your people?

Funny how getting agreement to spend millions on technology and projects because of the benefit they will (possibly) deliver seems easier than getting a few hundred signed off for an individual’s training (just in case they leave).

People are what make an organisation great and yet attention is often focused on tools and processes rather than the key people component.

How do you measure your staff? How do you identify what good looks like and how do you close the gap between good and current levels of staff competencies?

Providing staff with training without context is often the reason for failed initiatives. Whenever change is afoot, people are affected by it in different ways.  Some take to it easily; others feel threatened or even do anything they can to prevent it from happening.

Understand your key resource – your people. What are they good at, where do they need help, is there an area that they would like to develop? Do they have certifications that expire? What about career progression, succession planning?

This is where QA Organisational Consultancy can help. We are able to stand back and provide an objective view and review of the existing situation, and then apply current best-practice thinking to drive improvements while taking account of your company’s culture and people. 

We have a comprehensive competency assessment service which allows scalable introduction and management of staff careers paths, certifications, and competency assessments.

We are also able to develop bespoke or slightly adapted existing training material in multiple delivery formats, including digital, classroom, and even simulations to benefit team building and interactions without the need to be product or subject-specific. 

We will help your staff think about situations in different ways.