This course forms part of the BCS International Diploma in Business Analysis: one of the Practitioner Specialism courses.You will develop a rigorous approach to benefits management including:
- How to make a business case, ensure a strategic fit and indicate critical success factors and key performance indicators
- Producing a delivery plan, having identified key stakeholders
- How to review a business case, revise and reassess the benefits
- Implementation and delivery skills
- How to embed business change at an organisational level
There are no specific pre-requisites for entry to the exam, however candidates should possess the appropriate level of knowledge to fulfill the objectves below
Holders of the BCS Certificate in Business Management & Business Acceptance should be able to carry out the following tasks:
- Describe the contents of a Business Case
- Explain the importance of the alignment between the business strategy and the business case
- Describe at least 4 distinct categories of benefits
- Describe potential roles in benefits management
- Develop a benefits dependency network
- Undertake an Investment Appraisal
- Describe a benefits management process
- Define a framework for effective acceptance testing
- Develop appropriate acceptance testing scenario test specifications
- Define pre-requisites to acceptance testing
1.1 The rationale for Benefits Management
1.2 The rationale for Business Acceptance
1.3 Lifecycle for solution development
2. Defining the Business Benefits
2.1 Developing the business case
2.2 Contents of a business case
2.3 Ensuring strategic fit
2.4 Critical Success Factors and Key Performance Indicators
2.5 The value chain and value propositions
2.6 Drivers for business change
3. Benefits Classification and Networks
3.1 Benefits Classification
3.2 The measurement of anticipated benefits
3.3 Defining business benefits, business changes and enabling changes
3.4 The benefits dependency framework
4. Planning for Benefits Management
4.1 Identifying benefit owners
4.2 Role and responsibilities of senior responsible owner
4.3 Stakeholders in benefits management
4.4 Identifying relevant costs
4.5 Investment appraisal – payback, net present value and internal rate of return
4.6 Determining discount rate
5. Testing for Business Acceptance
5.1 The objectives of acceptance testing
5.2 Principles of testing
5.3 Roles and Responsibilities
5.4 Acceptance testing in the system development lifecycle
5.5 Functional and non-functional testing
6. Test Design Techniques
6.1 Test conditions and test cases
6.2 Models to design tests and establish coverage
6.3 Test cases from selected models
6.4 Test procedure specification
7. Test Planning, Management and Confirmation
7.1 Test progress monitoring and control
7.2 Incident Management
7.3 Confirmation Testing
8. Reviewing the Business Case
8.1 Review gateways
8.2 Assessing the impact of changes
8.3 Revising the business case
8.4 Reassessing the benefits
9. Implementing the Business Change
9.1 Planning the implementation
9.2 Implementation strategies
9.3 Contingency planning
9.4 Managing stakeholders
9.5 Developing the required skills and knowledge
10. Benefits Delivery
10.1 Embedding the business changes
10.2 Reviewing the achievement of predicted benefits
10.3 Defining and enacting actions and adjustments
10.4 Confirming delivery of the benefits plan
10.5 Assessing the potential for further benefits delivery
10.6 Signing off the business case
Delegates will take the BCS Practitioner Specialist in Benefits Management and Business Acceptance examination in the afternoon of the final day.
Business Analysis International Diploma pathway
After taking 2 Core, 1 Knowledge-based, and 1 Practitioner course, there is a final exam needed to achieve the certification.
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.