This course builds solutions to simplify, automate, and transform tasks and processes This course covers basic data modelling, user experience design, requirements analysis, and process analysis skills. You will create and enforces business processes, repeatable tasks through Power Automate The course uses the Maker tools of Power Platform to solve business problems.

This training is designed for learners who may not have formal IT training but are comfortable using technology to solve business problems with a personal growth mindset.

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  • Basic data modeling, user experience design, requirements analysis, and process
  • Analysis skills.
  • A personal growth mindset and are comfortable using technology to solve business problems.
  • An understanding of the operational need and have a vision of the desired outcome. They approach problems with phased and iterative strategies.
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Delegates will learn how to

  • An overview of the Power Platform
  • Design Power Apps (Model-driven and Canvas apps)
  • Automate Processes
  • Get started with Power BI
  • An introduction to AI Builder
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Learning Path 1: Introduction to Microsoft Power Platform

  • What is the Power Platform
  • Data Connectors
  • Pulling it together
  • Get started with Power Apps
  • Power Apps related technologies

Learning Path 2: Create a Model-driven App in Power Apps

  • Introduction to Model-driven apps and the Microsoft Dataverse
  • Get started with Dataverse
  • Ger started with Model-driven apps
  • Create and manage columns
  • Get started with Security Roles
  • Get started with Dataverse for Teams

Learning Path 3: Create a Canvas app in Power Apps

  • Get started with Power Apps
  • Customise a Canvas app
  • Manage apps
  • Navigation in Canvas apps
  • How to build the UI in Canvas apps
  • Use and understand controls in Canvas apps

Learning Path 4: Automate a business process using Power Automate

  • Get started with Power Automate
  • Use the admin center to manage environments and data policies
  • Introduction to Business Process Flows
  • Introduction to Power Automate security and governance

Learning Path 5: Power BI

  • Get started with Power BI
  • Get data with Power BI Desktop
  • Create reports with Power BI and Dataverse

Learning Path 6: Get started with AI Builder

  • Introduction to AI Builder
  • Create a Chatbot with Power Virtual Agents


  • Additional workshop to consolidate knowledge if time permits
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Why choose QA

Special Notices

Please note: Due to the dynamic nature of updates to Microsoft 365 technology, including the Power Platform, functionality and elements of the syllabus of this course can be subject to change without notice.

Microsoft Official Courses offer fast paced, higher level overviews of features with hands-on labs that may be completed during and post course. Note – there may not be time to complete labs during the course due to the delays in some Microsoft 365 services and the breadth of material to cover.

Microsoft Official Power Platform Courses are appropriate for delegates primarily interested in certification.

If you are interested in an in-depth exploration of any specific Microsoft 365 Power Platform technology, QA recommends that you attend a Mastering QA authored course from our Microsoft 365 Power Platform curriculum which offer end to end detailed guidance and hands on labs and continual reviews and updates to keep pace with Microsoft updates

You can view all the available courses here www.qa.com/M365.

Dates & Locations

Microsoft 365 learning pathways

Required Star = Required
Certification = Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Microsoft Teams
Microsoft Viva

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

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