Apprenticeship employer's portal
Everything you need to support your apprentices through their programme with QA, including guidance on progress monitoring, wellbeing, safeguarding, and information on our feedback process.
Welcome to apprenticeships
Watch our welcome video to find out more about apprenticeship programmes.
Managing your apprentice
Information, advice and activities to support you and your apprentice during the apprenticeship journey, including apprentice management, motivational tips, and how to promote wellbeing.
If you feel you need support with a safeguarding concern please contact our Safeguarding Team: 07808050273 / safeguarding@qa.com
QA’s Designated Safeguarding Lead is Mark Soady: Mark.soady@qa.com / 07808 050273
QA’s Prevent Lead is Stephen Smith: Stephen.smith@qa.com
Supporting Your Apprentice to Thrive
Find information and activities below on how to help your apprentice thrive in their role and throughout their apprenticeship. Please note QA’s online platform is not applicable to some learners, if you have any queries regarding this please contact your Account Manager.
Employer support for neurodivergent & disabled learners
Watch the video to find out about employer support for neurodivergent learners and those with a disability.
Find out more about available support for neurodivergent learners
Our Safeguarding Team
Find out about how our safeguarding service can help to support your apprentice.
QA’s Designated Safeguarding Lead is Mark Soady: Mark.soady@qa.com / 07808 050273
QA’s Prevent Lead is Stephen Smith: Stephen.smith@qa.com
Safeguarding referral routes
The Safeguarding Referral Form affords staff, employers and even fellow apprentices the opportunity to raise a safeguarding concern about an apprentice.
The Safeguarding Self-Referral Form allows an apprentice to raise a concern about themselves.
Low-Level and Behavioural Safeguarding Concern Form – This form serves 2 purposes:
- It gives all parties an opportunity to raise concerns regarding the conduct of QA staff towards apprentices
- It allows all parties to highlight concerning behaviour from all parties that may not be a safeguarding concern but could be interpreted as more of a behavioural concern. For example, where a person uses misogynistic language or a microaggression of some kind. This allows us to build a picture and to take a proactive approach.
Watch the video below to find out about how our safeguarding service can help support you.
Safeguarding Policies and Guidance
QA Code of Conduct
QA Online Safety Policy and In Learning Code of Conduct
Under 18 Policy And Procedure
The keys to success
Information, advice, and guidance supporting you and your apprentice on a successful apprenticeship journey, including end point assessments, functional skills, and learner services.
Programme Specific Information
Including End Point Assessment, Technical Specifications and structures.
01
Level 3 Apprenticeship Programme Information
02
Level 4 Apprenticeship Programme Information
03
Level 5 Apprenticeship Programme Information
04
Degree/Level 7 Apprenticeship Programme Information
Data Essentials
Digital Marketer
Information Communication Technician
Multi-Channel Marketer
Business Analyst
Cyber Security Technician
Data Analyst
DevOps
Digital Product Manager
Network Engineer
Project Manager
University rules & regulations
Academic regulations
Appeals guidance
There is a formal appeals process for students who wish to appeal against decisions made by the university. Advice on whether or not to make an appeal and if so how to construct an appeal letter, and information on the process in general can be obtained by contacting DAAcademicAppeals@qa.com.
More details can be found at:
Appeals in the first instance should be sent to the central appeals inbox at DAAcademicAppeals@qa.com.
A preliminary investigation will be carried out by QA. However, the university will make the final decision on the outcome of your appeal.
Mitigating Circumstances
BSc (Hons) Digital and Technology Solutions Professional
BSc (Hons) Digital User Experience
MBA
MSc Digital and Technology Specialist
BSc (Hons) Project Management
Level 7 Senior Leader
Functional Skills
Functional Skills are an integral part of your apprenticeship, find out more and access exam info and mock papers here.
Watch the video below to find out more about the importance of functional skills to apprenticeships.
Download functional skills overview for employers
Find out more about Functional Skills training and qualifications, and access mock exams, on the City & Guilds website.
Neurodivergent & Disabled Learners
Information on how neurodivergent learners are supported throughout their apprentice programme and how to access support.
Watch the video below to learn how neurodivergent learners are supported throughout their apprentice programme.
Accessing Support
Learners can use the learner support self-referral link below to disclose their needs and ensure they receive the reasonable adjustments required to flourish.
Level 3-4 Learner Support Self-Referral
For more information please contact Specialist.learningteam@qa.com
Degree Apprenticeship Learner Support Self-Referral
For more information please contact DASpecialist.learningteam@qa.com
Safeguarding, British Values & Prevent
Information regarding the importance of Safeguarding, British Values and Prevent during the apprenticeship.
Learner Services
QA provides holistic support for apprentices through our dedicated Learner Services Team.
Learner Services provide support in 4 key areas: Learning support, Safeguarding, Functional Skills and Academic study skills (degree apprenticeships only). Find out more in the guide linked below.
About The Association of Apprentices (AOA)
AoA is a national, not-for-profit membership organisation which helps apprentices to connect, learn and fulfil their potential. Your apprentice can join the community, share experiences, communicate with people in similar situations, participate in specially curated events, and get support with everything from work skills to wellbeing.
Find out more in the document below.
Apprenticeship success stories
“The apprenticeship has given me so much practical training, not only granular details and information, but also support on soft skills. It has given me so much confidence to be able to implement my learning straight away and see the impact of it immediately.”
Alex Shaddick
Digital Marketer Level 3
“The apprenticeship has massively helped round out my ability both technically and professionally. Through some of my apprenticeship classrooms I learned about platforms such as Azure, and unlocking the use of these platforms enabled me to do my job at a much higher standard.”
Dawud Idris
Information Communications Technician Level 3
“This apprenticeship means a great deal to me as I believe it will aid my journey to enhance my career, start the role of a business analyst and then open the door for my career over the next 10-20 years. This will be the start of my journey in business analysis.”
Stuart McKnight
Business Analysis Level 4
“The opportunity to ‘learn while you earn’ is fantastic and being thrown into the deep end of a working environment allowed me to pick up everything I needed to for my studies, make mistakes, learn from them and ultimately, complete my course to a high standard.”
Dylan Ward
Microsoft Azure Cloud Support Specialist Level 3
“The opportunity to ‘learn while you earn’ is fantastic and being thrown into the deep end of a working environment allowed me to pick up everything I needed to for my studies, make mistakes, learn from them and ultimately, complete my course to a high standard.”
Alex
Cyber Security Technologist Level 3
“I was looking for a qualification that gave me hands on experience for a career that both combined my passion for problem solving and would make a real difference to the company that I was a part of.”
Ben Lusty
Data Analyst Level 4
“I have transformed from a Personal Assistant to being a brand-new Project Support Officer with no experience, to a fully qualified, experienced and confident Senior Project Manager within the space of two years.”
Erin Priddey
Project Management Level 4
“The Chartered Management Degree Apprenticeship has equipped me with the skills needed for the workplace in addition to gaining a degree, which has prepared me to handle complex tasks and responsibilities, giving me the confidence to take on new career challenges.”
Eve Wilcox
Chartered Management Degree Apprenticeship
“Throughout the duration of the apprenticeship; I was promoted twice, it’s also provided the valuable skills I needed to manage a growing team, as well as navigate the inner workings of a large and complex organisation.”
Ann Fletcher
Chartered Management Degree Apprenticeship
“I have developed a vast breath of knowledge around leadership that I have been able to utilise in several of the roles that I have undertaken throughout my apprenticeship. As the main effort towards my continued professional development, this will provide invaluable evidence towards justifying promotion and further career progression.”
Stefanie Potter
Chartered Management Degree Apprenticeship
Your experience
How QA listens to and acts upon the feedback you provide throughout an apprenticeship, including an introduction to the feedback cycle and the complaints process.
Apprenticeship feedback cycle
Our aim is to provide an enhanced learning experience for our learners. Feedback is collected at regular intervals in the apprenticeship journey to enable continuous improvement. Find out more below.
Listen. To Change.
Listen. To Change. is a termly communication for degree apprentices outlining improvements we're making in response to your feedback.
QA complaints policy
Should you wish to, you can access the Complaints Policy and relating documentation below.