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FAQs

Learn more about coaching and mentoring training

What are the benefits of coaching and mentoring?

When knowledge and learning is passed between employees, everyone benefits. Coaching and mentoring is a more formal way of acknowledging this, giving people the opportunity to work and learn from more experienced or skilled team members.

It can also help to build relationships internally, especially if coaching and mentoring takes place across departments. This can result in greater shared values, knowledge distribution and stronger relationships between different teams.

Encouraging employees to become a mentor, or mentee, can also give people support outside of their existing team structure. Coaching and mentoring can provide personal and professional development opportunities for everyone involved, allowing mentees to learn from someone more experienced, and mentors the chance to develop their interpersonal skills.

However, it’s important that coaching and mentoring is implemented in the correct way, which is there are a range of courses and certifications available to help people develop these skills.

What’s the difference between a coach and a mentor?

The key difference between a coach and a mentor is in the structure of the relationship. Mentors tend to provide general guidance and support, whilst coaching is a more exact form of learning and development.

Coaching may have certain expected outcomes and objectives, such as helping someone thrive in a new role or learn a new tool. Mentorship is often more focused on helping with personal growth and advice.

Why choose QA for coaching and mentoring training?

Our approach focuses on building the practical capability and confidence to coach and mentor effectively in real-world settings. Whether supporting performance, navigating change, or developing future leaders, these skills help create cultures where people feel empowered, supported, and accountable.

When embedded thoughtfully, coaching and mentoring become more than development tools, they become part of how organisations think, lead, and grow.

 

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