Let’s make it work for you
Overview
This course focuses on the use of AI tools by business analysts (BAs). It equips learners with the practical skills necessary to use AI tools in the requirements elicitation and analysis activities of software development projects. A practical expert led course approach introduces through demonstration and hands-on exercises how AI can accelerate, deepen and broaden BA workflows producing documents such as user stories, acceptance criteria, as well as business process descriptions and diagrams.
In addition, learners will explore how AI tools can facilitate collaboration between BAs and other stakeholders. Course participants will gain confidence working with AI tools by writing and executing live prompts to generate the key BA documents mentioned above amongst others.
Prerequisites
Participants should have:
- Some experience acting in a Business Analysis role.
- A laptop or desktop computer (mobile/tablet not suitable) with access to a major AI chatbot – for example, ChatGPT, Claude, Gemini or similar.
- No prior AI experience is required.
Target Audience
This course is designed for:
- Business Analysts already familiar with software requirements elicitation and analysis and who want to extend their skills into the use of AIpowered tools to accelerate, deepen and broaden their work.
- Designers seeking to bridge the gap between design and engineering using modern AI workflows.
Learning objectives
By the end of this course learners will be able to apply an AI prompt framework for a variety of requirements elicitation and analysis tasks.
- Convert unstructured meeting notes into a categorised requirements set (User stories, Functional, Non-Functional, Constraints, Assumptions) using AI.
- Generate a tailored stakeholder interview question bank from a project brief using a structured AI prompt.
- Use a ‘What’s missing?’ AI prompt to perform a gap analysis on a completed story set catching structural gaps that both the BA and AI may have overlooked during initial generation.
- Use AI to draft a structured AS-IS process narrative from a verbal or written description, including process actors, steps, decision points, and handoffs.
- Identify inefficiencies, bottlenecks, and automation opportunities in an AI-generated AS-IS process narrative. Suggest TO-BE process improvements.
- Translate operational data analysis insights into structured stakeholder recommendations using the ‘Because X, we recommend Y’ framework.
- Apply anti-hallucination prompt techniques to reduce the risk of AI generating inaccurate facts, figures, or regulatory claims.
Course Outline
The course contains six modules covering AI fundamentals, requirements, and user stories, process mapping, data analysis, and responsible AI governance:
Module 1: Introduction to AI Tools for Business Analysts (BA’s)
Module 2: AI in Requirements Investigation and Elicitation
Module 3: AI for User Stories and Acceptance Criteria
Module 4: AI Facilitated Process Mapping
Module 5: Data Analysis for BA’s using AI
Module 6: Risk and Governance Considerations when BA’s use AI
Exams and Assessments
There are no formal examinations or assessments.
Learning Reinforcement
- Live, interactive tutor led sessions and demonstrations
HandsOn Learning
This course includes:
- Six hands-on exercises where participants will write prompts to use the AI tools to generate the key business analysis documents mentioned above
Why Choose This Course
- Delivered by industryexperienced AI and BA professionals
- Curriculum updated frequently to stay aligned with fastevolving AI tools
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.