AWS Cloud Support Specialist Level 3

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The AWS Cloud Support Specialist apprenticeship equips learners with an essential foundation in cloud computing, preparing them for first-line IT support roles specialising in AWS and cloud management.

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Why Cloud Support

Why choose our AWS Cloud Support apprenticeship?

Cloud support powers innovation, secure scaling, and resilient infrastructure

This programme equips your organisation with core skills to specialise in cloud systems, resolve IT issues efficiently, and drive agility and operational excellence

  • Develop future-ready cloud specialists
  • Enhance IT performance and responsiveness
  • Secure and optimise cloud infrastructure
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Overview
Entry requirements
Learner journey
Job roles
Funding
Technologies covered
Digital by Design
Downloads

Programme Overview

Entry requirements

The entry requirements for this programme are as follows:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Learner journey

The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.

Modules | 13 months

  • Module 1: Core IT Principles (9 weeks)
  • Module 2: Core Cloud and Networking Principles (9 weeks)
  • Module 3: Operating System Fundamentals (15 weeks)
  • Module 4: Advanced IT Principles in AWS Cloud and Workplace Administration (15 weeks)

EPA | 4 months

Professional discussion

Project report with presentation

Optional Certification

  • AWS Certified Cloud Practitioner: CPP

Qualification

IfATE ICT3 Qualification Award

Job roles

This programme is suitable for multiple roles, such as:

  • First-Line Support
  • Help-Desk Support
  • IT Support Officer
  • Cloud Technician
  • Communications Technician
  • Cyber or Security Support
  • Data Centre Support Technician

Funding

There is no cost to you as an apprentice. Apprenticeships are fully funded through your employer.

If you are an employer, the maximum funding for this programme is £15,000. Expenses for travel to QA centres should be covered by the employer.

Find out how your organisation could benefit from the Apprenticeship Levy.

 

Tools and technologies

Apprentices will learn to use a variety of tools and technologies, including:

Cloud Platforms

  • AWS
  • Azure
  • GCP

Security

  • Firewalls
  • Intrusion Detection Systems (IDS)
  • Vulnerability Scanners

Networking

  • Cisco Packet Tracer
  • Wireshark

Development

  • Visual Studio Code

Collaboration

  • Slack
  • Teams

What our learners say

Become an Apprentice

Your first step is to apply for one of our apprentice jobs.

Apply for one of our apprentice roles by exploring current vacancies. By visiting our Apprenticeship platform you can explore, filter, and find the perfect opportunity to kickstart your career.

View jobs

Upskill your entire team

Build skills, unlock potential

Recruit or train apprentices with our customised solutions. From identifying skill gaps to delivering training, we provide end-to-end support to help your team grow and achieve faster results.

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Are you an individual?

Become an apprentice

If you're an individual interested in starting an apprenticeship, you can get in touch with us via our Apprenticeship platform.

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Are you a business?

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0113 220 7150 (UK)       888-895-3441 (US)

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