By the end of the 45-minute course delegates will:

  • Understand what information security is and why information must be kept secure.
  • Know what the law says, and what could happen if you get it wrong.
  • Understand the different risks to security, and the procedures to follow to avoid attacks on our systems.
  • Be aware of the company information security policies and the procedures they must follow.
  • Understand the actions and behaviours necessary to keep information secure inside and outside of work.

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What can delegates expect from the course?

Modules cover:

  1. Introduction
  • What is Information Security?
  • Security policies
  • Computer user agreement
  • About this course

  1. What the law says
  • General Data Protection Regulation
  • GDPR and individuals
  • Individual rights
  • GDPR and consent
  • GDPR breaches
  • Data protection best practice
  • Other legislation

  1. Around the office
  • How you store information
  • Keeping information secure
  • Information Security policy
  • Following procedures
  • Desks & Meeting rooms
  • Clear desk
  • Clearing up after a meeting
  • White boards

  1. Email and passwords
  • Creating a strong password
  • Don’t make it easy
  • Remembering your passwords
  • Website subscriptions
  • Email attachments
  • Email use
  • Receiving emails
  • Sending emails

  1. Potential attacks

  • The Internet
  • Cyber crime
  • Types of malware
  • How is malware installed?
  • Inviting trouble
  • Finding a USB stick
  • Checking emails
  • A call from IT
  • Social Engineering
    • Pre-Texting
    • Baiting
    • Ransomware
    • Phishing

  1. Out of the office
  • Disrupted day
    • A call from your manager
    • Papers on the backseat
    • Laptop in the boot of a car
    • Limit what you take
    • Be careful around people
    • Keep equipment secure
    • Working from home
  • Mobile devices
  • Mobile device rules
  • Encryption
  • Back up data
  • Reporting the loss
  • Connecting your device

  1. Assessment
  • Multiple choice questions for each of the previous modules
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Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information