Overview
Good businesses understand quality; great businesses implement it. An ineffective QMS can cost you time, money and customers. That’s why it’s important to get it right from the start. Implementing a framework based on ISO 9001:2015 helps your business consistently deliver and drive continual improvement in your products and services. Gain the required skills to conduct a base-line review of your organization’s current position and implement the key principles of ISO 9001:2015. Using a step-by-step approach, you’ll learn how to develop an implementation plan, create necessary documentation, monitor your QMS and achieve continual quality improvement.
Delegates will learn how to
This course will help you:
- Identify key benefits to your organization from implementing an effective QMS
- Develop a plan and determine the resources required for the implementation
- Apply good practice to the implementation using proven tools and techniques
- Implement a system that enables better response to customer requirements and market changes
- Provide products and services that consistently meet customer needs and enhance customer satisfaction. You will learn about:
- A typical framework for implementing ISO 9001:2015 following the PDCA cycle
- Considering key concepts and requirements of ISO 9001:2015 from an implementation perspective
- Implementing key concepts and requirements of ISO 9001:2015
- Specific documented information requirements of ISO 9001:2015
- Using gap analysis to conduct a baseline review of your current system.
Outline
To enable delegates to develop the knowledge and skill required to implement an ISO 9001:2015 Quality Management System (QMS).
Frequently asked questions
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.