Overview
This course is designed to equip professionals with the skills to effectively utilise Microsoft 365 Copilot across a range of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, and Copilot Chat. Participants will learn to craft effective prompts, enhance productivity, and integrate AI-driven insights into their daily workflows. With a focus on practical usage, the course supports participants in building confidence using AI to draft, analyse, and present content more efficiently.
Prerequisites
Participants should have:
- Basic functional experience with Microsoft 365 services such as Word, Excel, PowerPoint, Outlook, and Teams
Target audience
This course is intended for:
- Business users seeking to enhance productivity through AI tools
- Functional consultants integrating AI into business processes
- Technology managers supporting digital transformation
- Solution architects designing AI-enhanced business solutions
- Administrators managing Microsoft 365 environments
Delegates will learn how to
By the end of this course, learners will be able to:
- Understand the core functionalities and ethical considerations of Microsoft 365 Copilot
- Craft effective prompts to leverage Copilot across Microsoft 365 applications
- Use Copilot to create, edit, and enhance documents and presentations
- Apply Copilot in Teams and Outlook to support meeting efficiency and communication
- Leverage Copilot in Excel to uncover data-driven insights
- Integrate Copilot Chat into everyday workflows for AI-supported decision making
Outline
Introduction to Microsoft 365 Copilot
- Overview of Copilot’s role and purpose
- How Copilot works and the core services it relies on
- Microsoft's approach to responsible AI
- Real-world examples of business impact
Build effective presentations with AI
- Enhancing productivity using Copilot in PowerPoint
- Prompting Copilot to create clear, engaging slides
- Editing and improving presentations using AI features
Draft impactful documents using AI
- Creating first drafts using Copilot in Word
- Improving content with AI-supported edits and suggestions
- Collaborating with others on document refinement
Make your meetings more productive with AI
- Using Copilot in Teams to streamline communication
- Summarising chat threads and meetings
- Enhancing collaboration across departments
Uncover new data insights with AI
- Using Copilot in Excel for efficient data analysis
- Creating charts, tables, and summaries from raw data
- Drawing insights and automating repetitive analysis
From inbox to impact: improve your email workflows with AI
- Prompting Copilot in Outlook to generate email drafts
- Streamlining calendar scheduling and meeting follow-ups
- Applying best practices for AI-supported communication
Unlock productivity and unleash creativity with AI-powered chat
- Using Copilot Chat across Microsoft 365 and web content
- Drafting, summarising, and reviewing content using chat
- Integrating Copilot Chat into workflows to reduce context switching
Exams and assessments
There are no formal exams included in this course. Participants will complete module-based assessments and hands-on tasks designed to reinforce learning outcomes.
Hands-on learning
This course includes:
- Interactive exercises using Copilot within Microsoft 365 applications
- Practical tasks simulating real-world workflows
- Guided demonstrations and application of AI prompts
Frequently asked questions
How can I create an account on myQA.com?
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
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How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.