Overview

De-mystify the complex world of data centres.

Gain a structured overview of the data centre environments, the role of a data centre and key operational aspects.

Data centres play such significant roles in our business and personal lives, yet not many people really know what they are. Often referred to as “the cloud” where our data is stored and processed, they are much more than this; they power the internet giving us the ability to pay bills online, access our emails, obtain money from ATM machines, watch movies, communicate around the world and to carry on what is now considered a normal, fiercely technological lifestyle.

The content has been designed to help de-mystify the complex world of data centres. It provides an overview of what data centres are, what they do and why we need them. Key aspects relating to basic design and design philosophies are also examined and the essential considerations of data centre management such as operational processes, energy management and facility management are explored along with their relationships to overall business strategy. The data centre sector as a whole is also explained including the value of the sector today, the significant growth it has experienced to date and how this will continue in the future.

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Prerequisites

This program has been designed for individuals who are either new to the data centre sector (technicians with limited experience or exposure to data centre facilities) or for those who sell products and services to the data centre sector. If you would like to discuss your experience or suitability for this program please contact us.

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Delegates will learn how to

To provide an overview of the data centre sector, the functional requirements of the data centre facilities, the key aspects of data centre working infrastructure and their management and the facilities relationship to the delivery business strategy.

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Outline

What is a Data Centre?

Define a data centre
Identify the main data centre types
Identify the business service options
Emerging delivery and future demands
The Role and Objectives of a Data Centre

Driving factors for a data centre
Data centre standards
Data centre availability models and considerations
Location and building considerations
Design Overview

Criticality and availability considerations
The four key constraints (4C’s) – Power, Cooling, IT Infrastructure and Space
Managing the Data Centre

Regulations, best practices and operational processes
Move, adds and change processes
Efficient energy management
Decommissioning processes
IT & physical security
The Data Centre Industry and Market

The size of the market
Market drivers and trends
Powering the internet

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Why choose QA

Special Notices

It is essential that you bring a device with wireless capability, and unrestricted access to the internet as the program is delivered via an online learning management system. The log in process will be explained at the start of your program. The recommended web browser is Internet Explorer 11 but the system supports all web browsers. The program content also requires a PDF reader, adobe flash player and Microsoft word and excel.

There may be up to 20 hours of pre-reading to be completed before attending this course

Dates & Locations

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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