Overview
CompTIA Tech+ provides an essential foundation in information technology (IT), guiding learners through the core concepts, systems, and tools that define modern digital environments. Designed for those new to IT, this course explores computing systems, networking, software applications, cybersecurity, data management, and emerging technologies such as AI and cloud computing.
With real-world scenarios and guided labs, learners develop practical troubleshooting skills and an understanding of the digital workplace. CompTIA Tech+ offers a critical entry point for individuals considering careers in IT or progressing towards more advanced certifications like CompTIA A+.
Prerequisites
There are no formal prerequisites for this course. CompTIA Tech+ is designed for learners without prior IT experience who are exploring career pathways in technology and support roles.
Target audience
This course is ideal for:
- Students and career changers considering an IT career
- Individuals with limited or no previous computer experience
- Aspiring IT support technicians or helpdesk analysts seeking a recognised entry-level qualification
Delegates will learn how to
By the end of this course, learners will be able to:
- Describe foundational IT concepts, including computing, data, and security
- Identify and configure core components of IT infrastructure
- Compare software tools and applications for productivity and collaboration
- Explain database structures and use basic database tools
- Implement essential cybersecurity practices to protect data and systems
- Use a structured troubleshooting process to resolve technical issues
- Recognise key trends in AI, cloud computing, and digital innovation
Outline
Understanding tech basics
- The computing cycle: input, processing, storage, and output
- Recognising device types: computers, mobile devices, gaming, IoT
- Digital citizenship and the responsible use of technology
- Overview of IT career opportunities
Data and privacy
- Understanding and managing personal data
- Corporate data use, cookies, and data monetisation
- Privacy in social media, communication, and AI
- Password best practices and encryption fundamentals
- Hands-on practice with password management tools
Internet technologies
- Internet basics, browsers, and safe browsing practices
- Personalising and securing browser environments
- Setting up internet connections: cable, DSL, fibre, wireless
- Labs to configure home or small office networks
Cybersecurity
- Security strategies, authentication, and authorisation
- Recognising threats such as social engineering and malware
- Tools including firewalls, antivirus, and system updates
- Practical exercises on securing devices and clearing browser history
Networking
- Numbering systems: binary, hexadecimal, and octal
- Key networking components and address structures
- Network types and communication models
- Building and securing wireless networks
- Virtualisation concepts and cloud connectivity
Applications and software
- Common software applications: email, word processing, messaging
- Productivity and collaboration tools
- File sharing, remote support, and Microsoft Office suite
- Software licensing, installation, and troubleshooting
- Introduction to structured problem-solving with the CompTIA methodology
Operating systems
- Exploring operating systems: Windows, iOS, Linux
- Managing drivers, applications, and system services
- File management, disk organisation, and data backups
- Hands-on labs for OS configuration and recovery
Hardware
- Understanding units of speed, storage, and processing power
- Identifying internal computer components and their functions
- Exploring external device connections: printers, UPS, peripherals
- Installing and updating device drivers
- Labs to assemble and configure computer hardware
Databases
- Introduction to databases and their role in IT
- Comparing spreadsheets and databases
- Navigating relational and non-relational structures
- Adding records and running reports in Access
- Exploring primary keys, foreign keys, and schema design
Coding
- Fundamentals of programming languages and their categories
- Project planning, pseudocode, and structured logic
- Working with variables, data types, and arrays
- Core principles: flow control, branching, loops, functions
- Object-oriented programming, debugging, and troubleshooting
The future of tech
- Overview of generative AI and quantum computing
- Innovations in storage, automation, robotics, and virtual reality
- Understanding the learner’s evolving role in the digital future
Exams and assessments
This course does not include formal assessments but does help to prepare learners for the CompTIA Tech+ exam. The cost of the exam is not included with this course. Please speak to your account manager to add it to your order.
Hands-on learning
This course provides:
- Guided lab exercises for configuring devices and networks
- Scenario-based tasks for software and security troubleshooting
- Virtual labs exploring operating systems, databases, and coding
- Realistic use cases to support decision-making and application of skills
Frequently asked questions
How can I create an account on myQA.com?
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
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How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.