What's Service Management all about?
IT services keep a business going – so it’s pretty important to manage them properly.
Managing IT services well, gets ultimate value from technology – and makes you more productive. Getting the right people, processes and technology in place will meet your needs – and your customer’s needs.
Our courses (designed by our learning experts) cover everything you need to know in IT service management. You’ll learn to adopt best-practice methods, standards and frameworks to get the best out of technology. And our hands-on approach to learning means you’ll easily put theory into practice.
Our learners score us 8.9!
Our customers have given us an average score of 8.9 out of 10 for our Service Management learning. That’s not bad! And we’re always trying to improve it so that our learners have the best possible experience.
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ITIL4 - delivering services in a flexible and coordinated way
Learn more about the best practice framework for service management