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Work smarter with AI (AI-3025-A)
- Categories:
- Data and Office Applications Artificial Intelligence
- Level:
- Fundamentals
- Code:
- MAI3025
- Exam:
- Not Applicable
Overview
This course introduces learners to the practical use of generative AI through Microsoft Copilot and Microsoft 365 Copilot. Designed for beginners, it focuses on how AI-powered assistants can enhance everyday productivity across professional and personal tasks.
Learners will gain a clear understanding of how Copilot works, where it adds value, and how to use it effectively within common Microsoft 365 applications. The course emphasises real-world scenarios such as research, content creation, and workload management, alongside developing the essential skill of prompt writing.
By the end of the course, learners will be equipped to confidently use Copilot to generate meaningful outputs, streamline workflows, and improve efficiency in day-to-day activities.
Prerequisites
To attend this course, learners should have:
- Familiarity with Microsoft 365 applications such as Word, Excel, Outlook, and PowerPoint
- Basic computer literacy
No prior knowledge of artificial intelligence or Microsoft Copilot is required.
Target audience
This course is designed for individuals looking to improve productivity using AI tools, including:
- Business users and professionals across all sectors
- Students and knowledge workers
- Individuals new to generative AI and Microsoft Copilot
It is particularly suited to those who want a practical, non-technical introduction to AI and how it can support everyday work and personal tasks.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Enables teams or individuals to learn together without travel, maintaining interaction, discussion and practical exercises while minimising time away from the business and supporting scalable training delivery.
Who is it for: Individuals and teams needing flexible, instructor-led learning without time away from the business.
Do you know about our Attend from Anywhere (AFA) option?
Join in person or remotely, with the same live instruction, interaction and hands-on experience—wherever you are.
What's included?
3 Hours instructor led course
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Dates
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Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?
Learning outcomes
By the end of this course, learners will be able to:
- Explain the purpose and capabilities of Microsoft Copilot and Microsoft 365 Copilot
- Describe how generative AI supports productivity in everyday scenarios
- Identify tasks where Copilot can add measurable value
- Write effective prompts to generate accurate and useful AI responses
- Use Copilot for research, content creation, and task management
- Integrate AI tools into daily workflows to improve efficiency and output quality
Course outline
Introduction to Microsoft Copilot and Microsoft 365 Copilot
- Overview of Microsoft Copilot
- Differences between Microsoft Copilot and Microsoft 365 Copilot
- Key features and capabilities
- Common use cases across personal and professional contexts
Understanding how Copilot works
- High-level overview of generative AI
- How large language models generate responses
- The role of data, context, and prompts
- Responsible AI considerations and limitations
Exploring AI-driven productivity scenarios
- Using Copilot for research and information gathering
- Supporting communication tasks such as emails and summaries
- Enhancing productivity in document creation
- Managing workloads and prioritising tasks
- Real-world examples of AI improving efficiency
Writing effective prompts
- What makes a good prompt
- Structuring prompts for clarity and relevance
- Iterating and refining prompts
- Avoiding common prompt-writing mistakes
- Practical prompt-writing exercises
Using Copilot for content creation
- Generating written content in Word
- Creating presentations in PowerPoint
- Drafting emails and communications in Outlook
- Analysing and summarising data in Excel
- Improving content quality with AI suggestions
Using Copilot for research and task management
- Asking effective research questions
- Summarising large volumes of information
- Organising tasks and workflows
- Automating repetitive activities
- Improving decision-making with AI insights
Integrating Copilot into everyday workflows
- Identifying opportunities to use AI in daily tasks
- Combining Copilot with existing Microsoft 365 tools
- Building efficient, AI-supported workflows
- Maintaining accuracy and oversight when using AI
- Developing confidence in day-to-day AI usage
Key benefits
- Official Microsoft-authored training aligned to current tools and capabilities
- Beginner-friendly introduction to generative AI with no technical background required
- Focus on practical, real-world productivity scenarios
- Hands-on experience using Microsoft Copilot across common tasks
- Builds confidence in adopting AI tools in both work and personal contexts
- Develops prompt-writing skills that can be applied across multiple AI platforms
Good to know
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