Overview

This course equips learners with the skills to implement and secure wireless network infrastructure using Cisco’s enterprise-grade solutions. Covering technologies such as Cisco Identity Services Engine (ISE), Cisco Prime Infrastructure, DNA Center, Cisco Spaces, and the Connect Mobile Experience, this course focuses on both deployment and operational troubleshooting. Participants will gain hands-on experience with Cisco Catalyst 9800 Wireless Controllers, advanced location services, and wireless security frameworks, helping them prepare for the Cisco 300-430 ENWLSI exam.

Attendees will work within a live lab environment featuring physical access points and clients, with access to real DNA Center and Prime Infrastructure instances to enhance their monitoring and diagnostic capabilities.

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Prerequisites

Participants should have:

  • A general understanding of networking and wireless fundamentals
  • Familiarity with routing and switching concepts

Completion of one or more of the following courses is recommended:

Target audience

This course is designed for professionals who implement, support, or manage wireless infrastructure, including:

  • Wireless network engineers and technicians
  • Network administrators and managers
  • Security network engineers
  • Test engineers and project managers
  • Network designers and sales engineers
  • Midlevel wireless support professionals
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Delegates will learn how to

By the end of this course, learners will be able to:

  • Implement and secure a Cisco enterprise wireless infrastructure
  • Configure Cisco WLC, ISE, Prime Infrastructure, and DNA Center
  • Deploy and manage FlexConnect, guest access, and BYOD solutions
  • Implement AAA and 802.1X-based authentication
  • Monitor, manage, and troubleshoot wireless networks and client connectivity
  • Optimise wireless QoS and multicast traffic
  • Integrate Cisco Spaces and CMX for enhanced location-based services
  • Troubleshoot wireless performance, interference, and device behaviour using advanced tools
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Outline

Secure the wireless network infrastructure

  • Configure TACACS+ and role-based access with Cisco WLC and ISE
  • Implement secure administrative access and secure port access for APs
  • Deploy 802.1X authentication using ISE and Cisco APs

Monitor and troubleshoot wireless networks

  • Capture AP join processes and authentication sequences
  • Use CAPWAP, DTLS, and Cisco tools for discovery and troubleshooting
  • Detect rogue devices and RF interference using WLC and Prime Infrastructure

Monitor wireless networks with Cisco Prime Infrastructure

  • Add devices and access points to maps
  • Generate and analyse reports on wireless usage and performance
  • Manage client and location data through integrated ISE insights

Monitor wireless networks with Cisco DNA Center

  • Use Assurance for real-time visibility and proactive troubleshooting
  • Integrate DNA Center with third-party and Cisco tools for enhanced observability
  • Utilise AI Network Analytics for deeper wireless insights

Implementing 802.1X authentication

  • Configure WLANs for 802.1X authentication
  • Implement AAA override with Cisco WLC and ISE
  • Apply identity-based networking and AAA services in FlexConnect

Configure Cisco FlexConnect

  • Configure split tunnelling, identity-based networking, and FlexConnect groups
  • Upgrade FlexConnect APs
  • Configure OfficeExtend for remote connectivity

Implement guest access

  • Deploy Central Web Authentication using ISE and WLC
  • Configure guest services, captive portals, and Facebook integration
  • Monitor guest traffic and usage analytics

Monitor and troubleshoot client connectivity

  • Capture client authentication using Radioactive Trace and Cisco ISE
  • Identify and resolve client performance issues including throughput and data rate
  • Optimise wireless coverage and capacity

Implement QoS in wireless networks

  • Understand QoS classifications and marking
  • Configure QoS for voice and video services
  • Apply Cisco Fastlane and Air Time Fairness

Implement Cisco AVC in wireless networks

  • Deploy Cisco AVC to classify and monitor wireless application traffic
  • Use AVC data for troubleshooting and performance tuning

Implement multicast services

  • Configure mDNS and Cisco Media Stream
  • Support Bonjour and multicast in enterprise networks
  • Integrate Cisco DNA Center services for multicast visibility

Troubleshoot QoS

  • Identify and resolve QoS-related issues in wireless environments
  • Monitor QoS configurations and verify effectiveness
  • Troubleshoot mDNS and media stream behaviours

Deploy Cisco Spaces and Cisco CMX

  • Implement Cisco Spaces for analytics and presence detection
  • Use Cisco CMX for location-based services and client tracking
  • Prepare floor maps and RF design for accurate location services

Implement location services

  • Design and deploy Hyperlocation
  • Detect and monitor client movement and density
  • Integrate location services with Cisco DNA Center and Prime Infrastructure

Monitor wireless network with Cisco Spaces and Cisco CMX

  • Detect rogue devices and interferers
  • Implement analytics and monitor user behaviour
  • Combine presence and guest services with Facebook for business insights

Exams and assessments

This course prepares learners for the 300-430 ENWLSI exam, which contributes to both the Cisco Certified Specialist – Enterprise Wireless Implementation certification and the CCNP Enterprise certification. The exam is 90 minutes and includes multiple-choice questions.

Hands-on learning

Participants will engage in:

  • Real-time lab exercises using physical access points (9120, 3802) and wireless clients
  • Configuration of Cisco WLC, DNA Center, and Prime Infrastructure
  • Troubleshooting scenarios using Assurance, Radioactive Trace, and CAPWAP tools
  • Practical implementation of location-based services with Cisco Spaces and CMX
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Why choose QA

Dates & Locations

Need to know

Frequently asked questions

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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.

Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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