ICAgile Enterprise Agile Coaching (ICP-ENT)

This course equips experienced agilists and change leaders with the skills to coach at the enterprise level. Participants learn to see whole systems, diagnose structural and cultural constraints, shape conditions for agility, and design safe interventions that create measurable improvements in flow and outcomes.

Using a mix of casebased scenarios, systemic mapping, largegroup facilitation techniques, and coaching dojos, learners move beyond team practices to the strategic levers that actually shift enterprises. By the end of the course, participants will have practical tools to enter complex systems safely, facilitate alignment, and run small experiments that respect governance and risk.

Prerequisites

Participants should have:

• Handson experience with agile delivery or change initiatives
• Familiarity with teamlevel coaching or facilitation
• An interest in systems thinking, leadership, and organisation design
  No prior enterprise coaching experience is required.

Target audience

This course is designed for:

• Agile Coaches, Enterprise Coaches, Scrum Masters expanding to enterprise scope
• Transformation and Change Leaders
• Product, Technology, and Delivery leaders
• Organisational Design, PMO, and Portfolio professionals
• Consultants and internal change agents who work across functions

By completing this course, participants will be able to:

• Diagnose enterprise systems using events, patterns, structures, and feedback loops
• Distinguish ordered and complex contexts and choose decision approaches using Cynefin
• Identify and address structural constraints that shape flow, incentives, decision rights, and governance
• Work with leadership to shape conditions through incentives, decision rights, and narrative
• Contract and enter systems responsibly with clear authority, expectations, boundaries, and conditions
• Facilitate enterprise alignment using containers and largegroup methods that scale
• Design safetotry change experiments and anticipate system impacts and risks
• Maintain an ethical posture across diagnosis, design, facilitation, and exit

Introduction

• Welcome, objectives, and structure of the two virtual days
• Participant goals and expectations
• What enterprise coaching is and is not
• The promise of leverage over workload

Module 1: Enterprise Reality and Systems Thinking

• The Enterprise Challenge
• Why enterprise agility fails when focused on teams and ceremonies
• Organisations as living systems, not machines
• Events, patterns, structures, and feedback loops

Module 2: Complexity and Decision Making

• Complexity changes the rules
• Cynefin as a decision lens

Module 3: Structural Agility and Flow

• Structure follows strategy is a myth
• What scaling optimises and what composability optimises
• Flow as a structural outcome and structural debt
• AI as a structural accelerator that exposes design

Module 4: Leadership, Culture, and Power

• What leaders really control: incentives, decision rights, narrative
• Culture through signals: reward, tolerate, and attention
• Leadership antipatterns and leadership as system shaper

Module 5: Enterprise Coaching Stances and Conversations

• Expanded stance model and ethical stance selection

Module 6: Facilitation, Contracting, and Entry

• Why entry determines success
• Formal and informal entry
• Contracting domains: authority, expectations, boundaries, conditions
• Enterprise entry vs team entry and ethical guardrails
  

Module 7: EnterpriseScale Facilitation

• What makes enterprise facilitation different
• The four jobs of an enterprise facilitator: set the container, surface competing truths, reveal tensions, guide safe next steps
• Techniques that scale: Open Space, Appreciative Inquiry, largegroup sensemaking, decisionflow mapping
  

Module 8: Integration and Capstone

• The lenses of enterprise coaching: system, structure, culture, leadership, flow, change, ethics
  Debrief and pattern sharing across groups
• Your enterprise coaching signature moves
• Personal commitment and next steps

Module 9: WrapUp and Reflection

• Key takeaways and mindset shifts
• What to start, stop, and protect in your context
• Resources and next steps

Exams and assessments

There are no formal exams in this course. Competency is demonstrated through group activities, scenariobased practice, facilitation exercises, and a final integration lab with peer and facilitator feedback.

Handson learning

• Systemic Mapping Lab
• Decision mapping using Cynefin scenarios
• Structural agility design studio and leverage redesign
• Leadership culture signals mapping
• Stance Switching Dojo for enterprise coaching conversations
• System Entry Canvas activity using a complex enterprise narrative
• Enterprise facilitation moves practice
• Integration Lab and personal signature definition