Overview
Delivered by an Omnissa Certified Instructor, the Horizon 8: Administration and Operations course teaches IT professionals to effectively manage desktops and users with Horizon Console. Learners will also gain practical skills to optimize performance and troubleshoot common issues.
Prerequisites
Participants should have:
- A working knowledge of Horizon 8
- A background in End-User Computing
- Completed Horizon 8 Deploy and Manage course
Target Audience
This course is designed for:
- Intermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.
Learning Objectives
By the end of this course, learners will be able to:
- Understand the architecture and components of Omnissa Horizon 8.
- Build and optimize Windows and Linux images for virtual desktop deployment.
- Create and manage Instant Clone and Full Clone desktop pools.
- Configure and manage Remote Desktop Services (RDS) farms and application pools.
- Administer user entitlements and access permissions for desktops and applications.
- Customize pool settings to meet performance, security, and user experience requirements.
- Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios.
- Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images.
- Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool.
- Perform basic troubleshooting across Horizon, App Volumes, and DEM components.
- Identify and resolve common issues related to connectivity, performance, and user experience.
- Review the architecture and operational components of App Volumes.
- Create, assign, and manage Application Packages and Writable Volumes.
- Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery.
- Troubleshoot common App Volumes issues related to provisioning, assignment, and performance.
- Understand the role of DEM in user environment personalization and policy enforcement.
- Create and manage Application Personalization settings
- Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases.
- Apply condition sets and policies for contextual user experience.
- Troubleshoot DEM configurations and user profile issues.
Course Outline
1 Course introduction
- Introductions and course logistics
- Course objectives
2 Introduction to Omnissa Horizon 8
- Review Horizon 8 architecture
- Understanding Roles and Privileges in Horizon 8
3 Navigating the Horizon Console
- Horizon Console
- Horizon Help Desk Tool
- Horizon Performance Tracker
- Working with Role-Based Delegation Administration
4 Horizon Agent
- Introduction to the Horizon Agent
- Securing Horizon connections
- Installation and configuration options
- Horizon Agent and Remote Desktop Features
5 Horizon Client
- Introduction to Horizon Client
- Install and configure
- Horizon Client settings
- Horizon Client connectivity and security
- Horizon Client features
6 Creating the Windows Desktop Image
- Build a Windows Desktop Image
- Preparation for Image Build
- Agents
- Optimizing the Windows Image
- Understand Templates and Snapshots
7 Preparing Virtual Desktop Pools
- Overview of Windows virtual desktop pools
- Pool creation process workflows
- Pool administration tasks
8 Horizon Remote Desktop Session Host Services
- Introduction to RDS Desktop and Application Pools
- How Does RDS Works
- Creating the RDS Application and Desktop Pools
- Remote Desktop Services Host Manual Farms
- Accessing and Configuring RDS Pools
- Remote Desktop Services Host Automated Farms
- Horizon Remote Desktop Services Load Balancing
9 Creating Linux Virtual Desktops
- Linux Deployment Overview
- Linux Machine Preparation
- Working with the Easy Setup Tool
10 Update images and pools
- Upgrading a Golden Image
- Upgrading a virtual desktop pool
11 Introduction to monitoring, logs, and troubleshooting
- Understanding Monitoring in Horizon 8
- Understanding Horizon 8 Logs
- Introduction to Troubleshooting
12 Horizon connection troubleshooting
- Understanding Horizon connections
- Horizon connections load balancing
- Troubleshooting Horizon connections
- Key ports and protocols
- Black screen
13 Troubleshooting machines and desktops
- Help Desk tool deep dive
- Troubleshooting machines and desktops
- Troubleshooting Linux desktops
14 Optimizing Windows desktops and servers
- Why optimize a Windows image?
- Windows OS Optimization Tool for Horizon
- Using Automation to build optimized Windows images
- Lab: Building a Windows image using the OS Optimization Tool for Horizon
15 Troubleshooting Instant Clones
- Troubleshooting Instant Clones
16 Troubleshooting Horizon Client
- Horizon Client for Windows
- Horizon Client for Linux
- Horizon Client for Mac
- Horizon Web Client (HTML Access)
17 Troubleshooting device redirection
- Device redirection
- Nested RDSH redirection
18 Introduction to App Volumes
- App Volumes Overview
- App Volumes Applications and Packages
- Understand Application Lifecycle Management
- Writable Volumes
- App Volumes Architecture
19 Capture and deliver App Volumes packages
- Packaging Applications
- Delivering Applications
- Updating Applications
20 Introduction to Dynamic Environment Manager
- Dynamic Environment Manager Overview
- Explore the DEM Management Console
- Learn about DEM Personalization
- Learn about DEM User and Computer Environment
- Learn about DEM Condition Sets
- Dynamic Environment Manager Architecture
21 Deliver a persistent user experience with Dynamic Environment Manager
- Explore DEM Personalization
- Configure ADMX-Based settings, Application Blocking, and Privilege Elevation
- Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks
22 Troubleshooting App Volumes and Dynamic Environment Manager
- App Volumes troubleshooting basics
- Dynamic Environment Manager troubleshooting basics
Exams and Assessments
There is no specific certification associated with this course.
Hands-On Learning
This course includes selected labs where appropriate.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.