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Details
Categories:
Leadership and Business Skills (inc TAP)
Level:
Fundamentals
Code:
QAFOCT
Exam:
Not Applicable

Overview

Creative thinking is a practical skill that helps people generate fresh ideas, adapt quickly and solve everyday problems more effectively. This 90-minute introduction offers simple techniques for sparking ideas and overcoming common barriers such as fast thinking, fear of failure and rigid routines. With a focus on mindset, straightforward brainstorming methods and real-world examples, learners gain tools they can use immediately, even in time-pressured, hybrid environments. The session builds a clear foundation in creative thinking that can be applied directly to daily work challenges.



Prerequisites

No prior experience is required. Participants should have an interest in building their problem-solving toolkit and developing new approaches to idea generation.

Target audience

This course is designed for professionals at all levels who want to strengthen their ability to approach challenges creatively and strengthen innovation within their teams. It is particularly relevant for those seeking to enhance collaboration, adaptability, and continuous improvement in the workplace.

What's included

Select your preferred way to learn:

What is Virtual?

Live, instructor-led training delivered online

Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.

If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .

Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.

What's included?

1 Hour 30 Mins instructor led course

6 month free access to QA learning platform

Free 6-Month Access: Learning Platform Discovery plan

Included FREE with every instructor‑led course

Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.

Learn AI, Cloud, Data, and Leadership skills at your own pace.

Put skills into practice with hands-on Labs and Simulabs.

Validate knowledge and highlight gaps with skills assessments.

What is bespoke training? 

Custom instructor-led training designed by QA to fit your needs

Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.

Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.

 

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Dates

Course dates and Locations

No dates available?

Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?

Learning outcomes

By the end of this course, learners will be able to:

  • Recognise key elements of structured thinking used to clarify problems.
  • Identify common cognitive biases that affect everyday decision-making.
  • Apply structured thinking to a realistic work scenario.

Course outline

  • Everyday creativity and its value: Where creative thinking adds value in daily work and why it matters for performance, adaptability and fresh problem-solving.
  • Barriers and enablers of creativity: Common blockers that limit creative thinking and the traits and conditions that help ideas emerge more easily.
  • Creative thinking in action: Simple, practical techniques learners use to generate, adapt and test ideas in realistic workplace situations.

Exams and assessments

There are no formal exams for this course. Learners will complete short exercises and group activities designed to demonstrate understanding and application of creative thinking concepts.

Hands-on learning

This course uses an interactive format, with quick group exercises and brainstorming activities that help learners apply creativity tools immediately. Participants will leave with a set of simple, practical methods they can use in their own workplace.

Good to know

Why choose QA

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What our customers are saying

“As the administrator, it’s critical for me to be able to demonstrate where their skills started and where they’ve increased, and that’s all proven by the assessments. It’s been really valuable to us because it checks all the boxes for what all my stakeholders care about, including me.”

Jennifer Zaborowski

Director of IT Learning & Development, Regeneron  

“The hands-on labs and training content are all worth the price of admission and translate into both career and business growth. The value of the experience is second to none.”

James Dawson

Vice President of Information Technology, GlobalMed

Portfolio Director

Megan Sutton

Portfolio Director - Leadership & Business and TAP

Megan is a senior leader with over a decade of experience spanning leadership, business strategy, digital transformation, and online learning. She has built a career helping organisations harness the power of learning, leadership, and technology to unlock performance. Visit my page
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Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.

Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.