Overview
Analytical thinking is a vital skill for making data-informed decisions and solving problems efficiently. This 90-minute interactive session introduces fundamental methods such as structured questioning and clear problem definition, while also addressing common challenges like biased data and incomplete information. Learners will gain a practical framework they can apply immediately to their day-to-day work, ensuring decisions are more confident, reliable, and timely.
Prerequisites
No prior knowledge or experience is required. Participants should come with an interest in developing their ability to think critically and make better use of available data in everyday work situations.
Target audience
This course is designed for professionals in any role, across all sectors and levels, who want to build or refine their foundational analytical skills. It is ideal for individuals seeking to strengthen their ability to interpret information, structure problems effectively, and avoid common decision-making pitfalls.
Learning outcomes
By the end of this course, learners will be able to:
- Identify potential biases, gaps, or limitations in data sources.
- Use structured questioning to clarify problems and focus analysis.
- Apply a simple, structured approach to improve decision clarity.
- Recognise and avoid premature conclusions that can compromise outcomes.
- Demonstrate increased confidence in tackling everyday decision-making challenges.
What will the course cover?
Core analytical principles
- Breaking down problems into manageable components
- Defining problems clearly for effective analysis
- Using structured questioning to focus efforts
Common pitfalls in decision-making
- Recognising biased or incomplete data
- Avoiding unclear scopes and assumptions
- Understanding the risks of analysis paralysis
Practical exercises and application
- Short, interactive activities to apply analytical concepts
- Real-world scenarios illustrating everyday challenges
- Reflection and discussion to embed learning
Exams and assessments
There are no formal exams included in this course. Learners will take part in interactive exercises and group discussions to reinforce key concepts and demonstrate applied understanding.
Hands-on learning
This course includes short, practical activities designed to bring concepts to life. Learners will actively engage with structured questioning, problem definition, and case-based challenges, gaining direct experience in applying analytical skills to real-world scenarios.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.