Let’s make it work for you
Copilot Champions - Planning For Impact
- Categories:
- Data and Office Applications
- Level:
- Fundamentals
- Tier type:
- Performance
- Code:
- QACOPCHPI
- Exam:
- Not Applicable
Overview
Effective planning helps Copilot Champions deliver structured, impactful support that accelerates adoption. This three-hour collaborative workshop helps newly appointed Copilot Champions and super users move from learning to planning and execution.
Learners will explore how to identify user needs, prioritise support topics, and design practical engagement activities. They will consider different support formats, including drop-ins, success hours, and booked slots, before developing a four-week Champion roadmap aligned with team goals and adoption milestones.
The workshop also covers communication and engagement planning, including how to use nudge emails and videos to promote support activities and signpost users to further learning. Learners will leave with an actionable support plan that can guide their Champion activity over the following four weeks.
Prerequisites
This workshop is designed for newly appointed Copilot Champions and super users who are ready to move from learning to planning and execution.
Learners should have an understanding of the Champion role and the purpose of supporting Copilot adoption within their organisation.
Target audience
This workshop is designed for:
- Newly appointed Copilot Champions
- Copilot super users
- Learners who are ready to plan and deliver structured user support
- Champions who need to align engagement activities with team goals and adoption milestones
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Enables teams or individuals to learn together without travel, maintaining interaction, discussion and practical exercises while minimising time away from the business and supporting scalable training delivery.
Who is it for: Individuals and teams needing flexible, instructor-led learning without time away from the business.
Do you know about our Attend from Anywhere (AFA) option?
Join in person or remotely, with the same live instruction, interaction and hands-on experience—wherever you are.
What's included?
3 Hours instructor led course
Exam: Not Applicable
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Dates
No dates available?
Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?
Outline
Welcome and objectives
The workshop begins by reconnecting learners with the Copilot Champion role and establishing what effective support looks like.
- Recap of the Champion role
- Purpose of the planning workshop
- What success looks like
- Transitioning from learning to planning and execution
Understanding user needs
Champions need to understand the people they are supporting before deciding what activities to deliver. This session focuses on identifying user challenges and turning those insights into practical support priorities.
- Identifying common user challenges
- Mapping user personas and support requirements
- Understanding different user needs
- Prioritising support topics
- Connecting user needs with relevant engagement activities
Designing support sessions
Learners explore how to create practical support sessions that respond to identified user needs. The focus is on choosing an appropriate format and creating a structure that enables useful, focused engagement.
- Choosing between drop-ins, success hours, and booked slots
- Structuring effective support sessions
- Facilitation tips for Champion-led sessions
- Identifying the tools and resources available
- Matching session formats to user needs and support requirements
Communication and engagement planning
Effective support depends on users knowing what is available and where to find additional help. Learners develop approaches for promoting their activities and maintaining engagement.
- Using nudge emails effectively
- Using videos to support engagement
- Promoting Champion sessions internally
- Creating clear signposting to further learning
- Connecting communication activity with planned support sessions
Building your Champion roadmap
Learners bring the workshop together by developing a practical four-week support plan. The roadmap provides a clear structure for planned engagement and helps Champions connect their activities to wider organisational priorities.
- Drafting a four-week support plan
- Planning engagement activities across the four-week period
- Aligning activities with team goals
- Connecting support activities with adoption milestones
- Identifying priorities and actions
- Reviewing plans with peers
- Refining the roadmap based on feedback
Sharing and wrap-up
The final session gives learners an opportunity to share their plans, learn from other Champions, and identify the actions they will take after the workshop.
- Group sharing of Champion roadmaps
- Peer discussion and learning
- Final tips for planning and delivering support
- Questions and answers
- Confirming next steps
- Identifying follow-up support
Exams and assessments
No formal exam is specified for this workshop.
Learning is reinforced through collaborative planning activities, practical exercises, peer feedback, and the development of a four-week Champion roadmap. Learners use the workshop to create an actionable support plan that can be taken back into their organisation and refined through feedback.
Hands-on learning
This is a collaborative, activity-led workshop focused on practical application.
Learners will:
- Identify user needs and prioritise support topics
- Design appropriate Champion engagement sessions
- Plan communications to promote support activities
- Build a four-week support roadmap
- Share their plans with peers and use feedback to refine them
The emphasis is on moving from learning to application and creating a plan that supports real organisational adoption.
Learning outcomes
By the end of this workshop, learners will be able to:
- Describe the purpose of the Copilot Champion role and what effective Champion support looks like
- Identify common user challenges, needs, and support requirements
- Map user personas and prioritise relevant support topics
- Design effective support sessions using formats such as drop-ins, success hours, and booked slots
- Plan communications and engagement activities to promote Champion support and signpost further learning
- Create a four-week support roadmap aligned with team goals and adoption milestones
- Review and refine their plan using peer feedback
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
Let’s make it work for you. Speak to one of our learning experts today.
What our customers are saying
“I would highly recommend the trainer; he was very knowledgeable and was very enthusiastic. His training style suited me really well and every piece of information given was backed up with 'real world' examples that solidified the information given. He also had a great sense of humour.”
Julie
Querying Microsoft SQL Server
“It’s been great to see significant improvements with how we manage resources including costs and in-house solutions from fundamental data skills training.”
Aravinth Pandian
Head of Business Intelligence, East London NHS Foundation Trust
Portfolio Director
Jane Atkinson-Weller
Portfolio Director – Data and Office Applications
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.