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Overview

In today’s fast-paced and value-driven environment, commercial awareness is a critical competency for all project managers. It plays a pivotal role in initial sales, from crafting compelling business cases, aligning projects with strategic objectives, negotiating contract terms and statements of work, managing risk, and making informed, value-driven decisions – commercial acumen underpins every stage of the project life-cycle.

For project managers working on the supplier side—whether in consultancies, software houses, or similar environments—commercial awareness is not just beneficial, it’s essential for organisational survival. Every activity must align with the commercial contract and/or statement of work to ensure profitability and client satisfaction.

Conversely, project managers overseeing external suppliers must be commercially astute to ensure that delivery meets contractual obligations and protects their organisation’s interests.

Delivery approaches—whether waterfall, agile, or hybrid—also carry commercial implications, particularly around contractual terms, risk allocation, and change control / scope-management. Understanding these dynamics enables project managers to make smarter choices and avoid costly pitfalls.

A commercial awareness is therefore crucial bringing ambitious business ventures to life, overseeing projects from conception to completion with a focus on profitability and strategic objectives.

Whether you're client-side or supplier-side, this course will equip you with the commercial confidence and competence to lead projects that deliver real business impact. This 1-day course provides a practical and engaging overview that blends proven project management practices with a sharp focus on commercial realities. Participants will gain the insight and tools needed to deliver projects that not only meet time and budget constraints but also drive tangible commercial value.

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Prerequisites

Whilst there are no explicit pre-requisites for this course it is assumed that delegates have a working knowledge of project management, including typical project lifecycles and best-practice terminology and practices. You will probably have at least 2 years+ experience in a project-related role.

Target audience

This course has been designed for those who work on projects in a commercial context either from a supplier perspective, perhaps in a team-leader or project manager capacity, or for those working client-side. This course is suitable for roles including

  • Project Managers who contribute to a business case creation, or business readiness at the transition phase of the project lifecycle
  • Team managers
  • PMO members who provide a ‘centre of excellence’ advice and support
  • Portfolio managers (new to role) who wish to get an overview of the topic before undertaking a formal qualification such as MoP
  • Client-facing roles where expectations and requirements need to be identified and managed

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Learning Objectives

By the end of this course, learners will be able to:

  • Describe the relationship between a commercial and project environments; and explain how they influence each other
  • Analyse the external project environment and evaluate its impact on project delivery
  • Apply financial principles to assess and compare project appraisal and selection options
  • Demonstrate how benefits management links to and project delivery and long-term value
  • Explain typical project governance and differentiate the associated roles within a commercial context
  • Compare and select appropriate contract types based on project characteristics and commercial considerations.
  • Identify, analyse stakeholders requirements and expectations across different project contexts
  • Apply key interpersonal skills such as conflict management and negotiation to manage stakeholder expectations appropriately,

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Course Outline

This is an instructor-led live event.

Session Detail

  • Session One: Commercial v Project management overview
  • Session Two: Understanding the Project environment
  • Morning Break: (approx. 10.30 – 10.45)
  • Session Three: Stakeholders and project roles
  • Session Four: The Business Response to the client requirements
  • Lunch: (approx. 12.30 – 13.15)
  • Session Five: Investment Appraisal techniques
  • Session Six: Contracts and procurement
  • Afternoon break: (approx. 15.00 – 15.15)
  • Session Seven: Requirements Management
  • Session Eight: Conflict Management and Negotiation

Exams and assessments

No formal exam, however topics align with APM terminology and syllabus for PFQ/PMQ

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Why choose QA

Dates & Locations

Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.

Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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