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Change Management Fundamentals
- Categories:
- Project and Programme Management Leadership and Business Skills (inc TAP)
- Level:
- Fundamentals
- Code:
- QACMFUN
- Exam:
- Not Applicable
Overview
This 1-day introductory course introduces the essentials of Change Management, its relationship to project management and its role in achieving initiative outcomes and benefits.
organisational change varies widely, from scenarios like system rollouts and product releases to organisational structural re-design and cultural shifts – so there is no single approach.
We explore two core elements:
- The process of change: popular theories / models and practical tools for assessing the breadth, depth and impact of change on business operations
- The people side of change: stakeholder engagement / communication strategies, and understanding human responses, including resistance and how to address it
Th day includes interactive exercises and a short generic case study to build confidence in supporting change initiatives. This course is ideal for those involved in change but not necessarily managing it and serves as a strong foundation for a career in change management.
Prerequisites
Whilst there are no prerequisites for this course, delegates will benefit from a high-level appreciation of projects and change initiatives.
Target audience
This course is suitable for anyone who wishes to gain an overview of the discipline of change management as well as those who wish to formalise practical experience with an understanding of accepted best practice theories and approaches. Typical attendees include:
- Those acting as change agents / champions / advocates, or about to step into such a role
- Project Managers who need a wider appreciation of the ‘people side’ of change, either because they need to take on some change management responsibilities, or interface with change specialists
- Change management professionals (new to role) who wish to get an overview of the topic before undertaking a formal qualification, such as APMG Change Management
- Anyone contributing to the design, development and delivery of an organisational change initiative
- Team members involved with the delivery of a change initiative or who will impacted by the delivery of a change initiative
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
1 Day instructor led course
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
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What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
By the end of this course, learners will be able to:
- Explain the need for change and some key definitions
- Identify challenges in business change management and benefits realisation relative to their respective roles
- Conduct a business change impact assessment
- Outline the scope and typical activities involved in managing business change
- Recognise common causes of resistance and apply strategies to minimise them
- Use practical tools and techniques to support their change management responsibilities
Course outline
This is an instructor-led live event and includes the following sessions:
- Defining Change Management (and understanding the need for change)
- Understanding essential change management theories and models
- Practical tools to initiate change
- Roles and responsibilities involved in change management
- Human reaction and behaviours towards change
- Personal transitions and overcoming resistance
- Change Impact Analysis
- Embedding, sustaining and measuring change success
Exams and assessments
Whilst there is no formal assessment within this course, topics align with the APMG Change Management Foundation and Practitioner.
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
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What our customers are saying
“QA’s training has greatly supported us to roll out and embed our emerging project management framework by giving our staff a clear and practical understanding of the expected project and programme management principles and disciplines.”
Ariel Wosner
Centre of Excellence for Project and Programme Management, British Council
"I participated in an IT Project Management Workshop, and I have to say it was by some way, the most well organised, best presented, engaging, informative and inspiring workshop or training course I have been on with QA. The trainer’s willingness to spend his time and share his experience and resources with me were second to none, and I truly feel better prepared going forward in my career."
James
QA learner
“Our trainer was astounding. Never put a foot wrong and had a thorough understanding of the subject matter. Excellent experience base, extremely patient, and very well developed delivery manner. He made the whole learning process very enjoyable!"
Ian
Prince2 Foundation and Practitioner
Portfolio Director
Jackie Hewett
Portfolio Director – Project and Programme Management
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How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
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How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.