Microsoft Dynamics 365

Microsoft Dynamics 365 is a collection of intelligent cloud-based business applications enabling businesses to improve their operations and customer experiences. It combines Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

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What is Dynamics 365?

Microsoft's cloud based Business Application

Microsoft Dynamics is a suite of cloud-based business applications that help organisations manage their CRM and EPR in one place.

  • CRM applications:

    Enable organisations to grow revenue using AI and real-time insights, understand and help customers, personalise journeys and close more deals.

  • ERP applications:

    Help organisations bring together their finance, manufacturing, retail, supply chain, warehouse and inventory needs.
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Why use Microsoft Dynamics 365?

Organisations can easily pick and choose the applications they require:

Connectivity

Easily connect Dynamics to cloud systems and tools you already use.

Integration

Integrates seamlessly with other products such as Office 365, Power BI and Azure.

Customisable

Highly customisable enabling organisations to tailor to their specific needs

AI

Organisation can use the inbuilt AI tools and Copilot for insights and speed.

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QA training courses feature Microsoft Copilot 365

Users work faster and with greater focus using Microsoft Copilot for Dynamics 365; Copilot integrates with Microsoft Outlook and Microsoft Teams to assist you with common tasks.

Microsoft Copilot

Our best-selling courses

Browse some of our most popular Microsoft Dynamics 365 courses. All courses listed in section below.

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Dynamics 365 CE Certifications

Microsoft Dynamics certifications demonstrates your proficiency in real-world skills, technical knowledge and how to solve today's business challenges.

Microsoft Certifications
Dynamics 365 CE Certifications

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Courses (13)

Learning Method
Clear Virtual Classroom
Portfolio
Clear Data, Analytics and AI Enterprise Systems and Architecture IT Infrastructure and Networking Software Engineering
Subject
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Partner
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Courses (13)

Virtual
Classroom
Create and manage journeys and segments with Dynamics 365 Customer Insights and data - Applied Skills Workshop
Create and manage journeys and segments with Dynamics 365 Customer Insights and data - Applied Skills Workshop MB70056D2 | Level: Intermediate | Duration: 2 Days | Type: Course
Enterprise Systems and Architecture Data, Analytics and AI
£1,795 + VAT was £1,795
BOOK NOW
Virtual
Classroom
Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (MB-910)
Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (MB-910) MB910 | Level: Fundamentals | Duration: 1 Day | Type: Course
Enterprise Systems and Architecture Data, Analytics and AI Offer
Offer
£690 + VAT was £935
BOOK NOW
Virtual
Classroom
Create and manage journeys with Dynamics 365 Customer Insights - Applied Skills Workshop
Create and manage journeys with Dynamics 365 Customer Insights - Applied Skills Workshop MB7005 | Level: Intermediate | Duration: 1 Day | Type: Course
Enterprise Systems and Architecture
£935 + VAT was £935
BOOK NOW
Virtual
Classroom
Introduction to Dynamics 365 Sales
Introduction to Dynamics 365 Sales QAD365NTRO | Level: Fundamentals | Duration: 1 Day | Type: Course
Enterprise Systems and Architecture
£1,390 + VAT was £1,390
BOOK NOW
Virtual
Classroom
Introduction to Copilot in Microsoft Dynamics 365 Sales
Introduction to Copilot in Microsoft Dynamics 365 Sales QAD365COP | Level: Fundamentals | Duration: 1 Day | Type: Course
IT Infrastructure and Networking Data, Analytics and AI
£1,040 + VAT was £1,040
BOOK NOW
Virtual
Classroom
Create and manage segments in Customer Insights - Data - Applied Skills Workshop
Create and manage segments in Customer Insights - Data - Applied Skills Workshop MB7006 | Level: Intermediate | Duration: 1 Day | Type: Course
Enterprise Systems and Architecture Data, Analytics and AI
£935 + VAT was £935
BOOK NOW
Virtual
Classroom
Microsoft Dynamics 365 Customer Experience Analyst Associate
Microsoft Dynamics 365 Customer Experience Analyst Associate MB280 | Level: Fundamentals | Duration: 5 Days | Type: Course
Enterprise Systems and Architecture
£3,110 + VAT was £3,110
BOOK NOW
Virtual
Classroom
Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (MB-920)
Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (MB-920) MB920 | Level: Fundamentals | Duration: 1 Day | Type: Course
Enterprise Systems and Architecture Data, Analytics and AI
£935 + VAT was £935
BOOK NOW
Virtual
Classroom
Microsoft Dynamics 365: Finance and Operations Apps Solution Architect (MB-700)
Microsoft Dynamics 365: Finance and Operations Apps Solution Architect (MB-700) MB700 | Level: Expert | Duration: 4 Days | Type: Course
Enterprise Systems and Architecture Software Engineering
£2,935 + VAT was £2,935
BOOK NOW
Virtual
Classroom
Microsoft Dynamics 365 Business Central Functional Consultant (MB-800)
Microsoft Dynamics 365 Business Central Functional Consultant (MB-800) MB800 | Level: Expert | Duration: 5 Days | Type: Course
Enterprise Systems and Architecture Software Engineering
£3,784 + VAT was £3,784
BOOK NOW
Virtual
Classroom
Mastering Microsoft Dynamics 365 Customer Engagement (CE)
Mastering Microsoft Dynamics 365 Customer Engagement (CE) QAD365MCE | Level: Intermediate | Duration: 5 Days | Type: Course
Enterprise Systems and Architecture Offer
Offer
£3,239 + VAT was £4,970
BOOK NOW
Virtual
Classroom
Microsoft Dynamics 365 Supply Chain Management (MB-330)
Microsoft Dynamics 365 Supply Chain Management (MB-330) MB330 | Level: Intermediate | Duration: 5 Days | Type: Course
Enterprise Systems and Architecture
£3,285 + VAT was £3,285
BOOK NOW
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