Adopt Copilot effectively, securely, and at scale
Microsoft 365 Copilot learning paths
Give your teams the tailored skills they need to to transform daily workflows with our Copilot Adoption Accelerator Learning Paths, bringing together the human skills and technical knowledge needed for truly effective AI adoption.
Copilot Adoption Accelerator Learning Paths
Your challenge: Firms are investing heavily in AI tools, but many are not seeing the expected returns; use is limited to basic functions.
Our solution: QA’s Copilot learning pathways transform AI investment into measurable impact. We design and deliver your role-based pathways through self-paced digital content, live workshops and webinars, and regular update sessions.
Tailored for you: Designed by QA experts, tailored to your roles and sectors and available on your own time. We enable effective adoption of Copilot and unlock accelerated use of AI for business impact.
Find out more below
Copilot Adoption Accelerator
Copilot skills for every role
Meet the demands all of the teams who will implement, use or promote Copilot within your organisation. We've created four learning pathways aligned to the main communities within an organisation, ensuring that all teams receive training relevant to their roles.
Technical experts
Tailored for IT professionals, this bundle provides in-depth knowledge of Microsoft 365 architecture, how to mitigate risk when implementing Copilot, and how to protect data by practicing in safe environments during our hands-on labs.
Innovation leaders
Aimed at champions and team leads who will facilitate Copilot adoption across your organisation. This learning journey empowers them to be advocates and trainers, key for driving adoption and innovation within their teams.
Pioneers
Focused on early adopters, the 'light-house users' who will troubleshoot and provide feedback during the deployment first stage. This bundle offers hands-on training to experiment with Copilot’s newest features, paving the way for wider implementation.
End users
Designed to train at scale for entire teams or departments, this bundle ensures a shared understanding of Copilot’s capabilities, and how to safely leverage it within their roles, fostering a unified approach to its use.
Technical experts | Tailored for IT professionals and developers
Designed for technical teams to practice in safe environments
Learn the skills to deploy, manage, and maintain Microsoft 365 Copilot in your organisation.
The journey begins by identifying learning outcomes and foundational concepts.
Learn how to implement a robust adoption plan for Microsoft 365 Copilot, involving:
- Understanding the importance of user enablement.
- Using a People First strategy with three key principles.
- Understanding the Microsoft 365 Copilot user enablement framework.
Acquire detailed knowledge on Microsoft 365 architecture, requirements, and deployment steps in a risk-free hands-on environment to build confidence before deployment.
Get guidance on:
- Protection of sensitive data.
- Data governance, monitoring, and risk mitigation.
- Microsoft 365 Copilot extensibility, monitoring, and adoption.
Reinforce knowledge through self-paced content covering core functionality across Word, PowerPoint, Excel, Outlook, and Teams.
Apply knowledge through ongoing support of early adopters and mass audience. Report on usage, uptake, and the maintenance of best practice and security documentation.
Innovation leaders | Aimed at champions and team leads
Designed for the Copilot evangelists and key stakeholders
This pathway is for those leading the way to adopt change and help your organisation to embrace Microsoft 365 Copilot.
The journey starts with a clear definition of learning outcomes. Learn how to lead successful change applying QA’s methodology.
- Address challenges when leading change in the digital age.
- Create an action plan to advance your change projects and agenda.
- Gain shared knowledge and language on what AI, machine learning, and data are.
Explore effective strategies to adopt Microsoft 365 Copilot, including employee engagement, strong leadership, clear goals, and collaborative learning.
Familiarise yourself with Microsoft 365 productivity apps in our safe hands-on lab environment and transform your organisation in productivity, creativity, and collaboration.
Champions will reinforce their knowledge through self-paced content covering core functionality across Microsoft productivity apps.
They will apply their knowledge through support of early adopters and mass audience. This will be achieved through a series of interactive sessions and weekly nudge emails with top-tips and videos.
Pioneers | Focused on early adopters
Designed for your pilot group
This pathway is for the first people who will test, troubleshoot, and provide feedback on Microsoft 365 Copilot before it’s deployed across your organisation.
The journey begins by clearly identifying learning outcomes and understanding business goals.
Explore the core functionality of Copilot in a live, safe environment through hands-on learning. Build knowledge in:
- Data, machine learning, and AI.
- How they power today’s workforce.
- How they function within a company's infrastructure.
We dive deeper with a workshop offering a collaborative platform for early adopters to share experiences and prepare for wider deployment.
Continue to master Microsoft 365 Copilot by exploring key features and learning how to craft efficient, effective Copilot prompts for your business.
Hosted by business champions, the early adopters attend a series of collaborative ‘Success Hour workshops’ to learn how to leverage Copilot to:
- Optimise ROI.
- Share experiences.
- Discuss best practices.
Early adopters will reinforce knowledge through self-paced content covering the Microsoft 365 productivity apps.
End users | Organisation-wide training
Designed to provide Microsoft 365 Copilot training to your entire workforce
This scalable pathway enables tailored live sessions to demonstrate how various roles or sectors can apply Copilot effectively.
Your 90-day journey starts with a live webinar to understand business drivers, programme goals, and how you will achieve them.
Build foundation skills on:
- Data, machine learning, and AI.
- How they power today’s workforce.
- How they function within a company's infrastructure.
Designed to give an overview of Microsoft 365 Copilot and reinforce knowledge through self-paced content on the QA Platform.
Discover how Copilot can help you in your daily tasks:
- Interaction with Copilot in the Microsoft 365 apps.
- Creating documents in Word and PowerPoint.
- Analysing data in Excel.
- Summarising content in Outlook and Teams.
Learn how Copilot enhances productivity, streamlines workflows, and supports strategic decision-making. Sessions will demonstrate practical applications, correct prompt engineering, and testimonials from roles including:
- Executives.
- Finance professionals.
- HR.
- IT.
- Legal.
- Marketing.
Copilot Agent Learning Pathway
Build the confidence to use agents for real productivity gains, transforming daily processes.
End users | Organisation-wide training
Designed to provide Copilot Agents training to your entire workforce
This scalable pathway enables tailored live sessions to demonstrate how various roles or sectors can apply Copilot Agents effectively.
Learn the basics of AI and how it can help you in the workplace, including an introduction to prompt writing.
Build foundation skills on:
- Data, machine learning, and AI.
- How they power today’s workforce.
- How they function within a company's infrastructure.
Learn the fundamentals of Copilot prompting, how to apply the power of Copilot Agents to daily workflows, and gain the ability to extend Copilot capabilities in Copilot Studio.
Reinforce knowledge with facilitated workshops for Copilot scenario planning, and 11 weekly collaboration sessions to 'nudge' skills adoption.
Copilot Chat Learning Pathways
Adopt Copilot Chat effectively and unlock everyday productivity gains.
Innovation leaders | Aimed at champions and team leads
Designed for Copilot Chat evangelists and key stakeholders
This pathway is for those leading the way to adopt change and help your organisation to embrace Copilot Chat.
Learn the fundamentals of Generative AI and how it can benefit business, enabling learners to lead innovation across organisations.
Familiarise yourself with Copilot Chat in our safe hands-on lab environment and transform your organisation in productivity, creativity, and collaboration.
Learn how to craft effective prompts, use the chat interface confidently, and see real-world examples in action. Explore effective strategies to adopt Copilot Chat, including employee engagement, strong leadership, clear goals, and collaborative learning.
Champions will reinforce their knowledge through self-paced content covering core functionality across Copilot Chat.
They will apply their knowledge through support of early adopters and mass audience. This will be achieved through a series of interactive sessions and weekly nudge emails with top-tips and videos.
End users | Organisation-wide training
Designed to provide Copilot Chat training to your entire workforce
This scalable pathway enables tailored live sessions to demonstrate how various roles or sectors can apply Copilot Chat effectively.
Learn the basics of AI and how it can help you in the workplace, including an introduction to prompt writing.
Build foundation skills on:
- Data, machine learning, and AI.
- How they power today’s workforce.
- How they function within a company's infrastructure.
Explore some of the functionality of Microsoft Copilot Chat to demonstrate how Copilot Chat can benefit you everyday.
Whether you're new to Copilot Chat or already exploring what it can do, you'll learn how to craft effective prompts, use the chat interface confidently, and see real-world examples in action. You’ll also have the chance to follow along live and try things out for yourself if you’d like.
Learners will reinforce their knowledge through self-paced content covering core functionality across Copilot Chat.
They will apply their knowledge with support of champions. This will be achieved through a series of weekly nudge emails with top-tips and videos.
Why choose QA for Copilot training?
Practise Copilot in a risk-free environment
We provide a live Microsoft 365 Copilot environment to learn in. This allows you to safely experiment and master the technology to implement and apply it in your organisation.
It builds confidence and speed, driving productivity gains while maintaining safety for your organisation.
25+ years of partnership with Microsoft
We have trained over 100,000 learners in Microsoft technologies in the last two years, and started working with Microsoft 365 Copilot before it was released to the wider public.
We were trusted by Microsoft to train over 800 of their early adopters in Microsoft 365 Copilot, providing “mind-blowing” understanding.
End-to-end learning
Our training programmes cover the whole Microsoft 365 product suite for leadership teams, technical experts, and end users. This means we understand the implementation, use, and change adoption for Copilot.
We draw on more than just specialist Microsoft product knowledge; we help you accelerate the adoption of the new technology at scale.
Don't take our word for it
View all Microsoft Copilot Courses
To the fundamentals of prompt engineering to implementing Copilot securely and safely, we offer a wide range of courses to support businesses on their adoption journey.
What is Microsoft Copilot?
Copilot is an AI tool developed by Microsoft. Its purpose is to boost productivity by providing AI support across the applications that sit under the Microsoft 365 umbrella.
Copilot is integrated within every day apps, including Word, Excel, PowerPoint, Outlook, and Teams, and uses LLM (large language model) data to support users with tasks. Find out more about how Copilot works
Why choose QA for Microsoft Copilot training?
QA is Microsoft's largest learning partner, offering a broad range of training in all Microsoft technologies and applications, including Microsoft Azure, Microsoft 365 and Copilot.
As a Microsoft Solutions Partner for Microsoft Cloud, we hold all six Microsoft training services designations, ensuring you get the highest quality, up-to-date training.
We employ a vastly experienced team of expert Microsoft and AI trainers, and our curriculum is kept up to date with the latest Microsoft content, and is supplemented by our QA Mastering series on specific Microsoft products, including Microsoft Azure, Microsoft Office and Microsoft 365.
As well as Microsoft training, QA also offers a catalogue of AI training and certifications, covering key emerging topics such as Agentic AI, Prompt Engineering, AI Development and AI Security and Compliance.
What are the best courses to learn Microsoft Copilot?
The best way to get started with Copilot is to enroll on our Introduction to Copilot course, geared at getting every day Copilot users up to speed.
For those already familiar with Copilot, there are technical training and mastery courses available, supporting IT professionals with integration and building infrastructure for Copilot in their organisation
Does QA offer Microsoft Copilot training for teams?
Yes, QA provide Microsoft Copilot training for businesses of all size. Whether you want to train your entire team on the basics of Copilot, or want to develop your technical AI capabilities, we can support your organisation in successfully adopting a range of AI technologies.
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