AI literacy training for businesses
AI literacy has become a foundational skill for today's workforce.
Whether you’re aiming to improve everyday productivity, strengthen data‑driven thinking, or build confidence in responsible AI use, developing AI literacy is now essential for staying competitive.
To help you unlock your organisations AI capabilities, we've curated the most effective AI literacy programmes available right now.
The best training to develop AI literacy
A recent study from the UK government revealed that 31% of candidates lacked experience in AI, and 30% had insufficient technical skills. 97% of respondents reported at least AI skills gap in the current labour market.
As AI technology advances, it is expected that this skills gap will grow in coming years without investment in skills. With 70% of Microsoft Copilot users becoming more productive, and 68% increasing the quality of their work since using AI, investment in AI literacy could be the difference between commercial growth and falling behind your competitors.
Here are some of the best programmes for developing AI literacy, including top courses and apprenticeship programmes:
AI literacy: AI compliance for all staff
Safe and proper use of AI is the responsibility of all team members. This course equips staff with the knowledge to recognise opportunities, assess risks, and adopt safe, compliant behaviours, making it a strong foundation for organisations looking to build trust, readiness, and responsible adoption of AI.
For businesses, this training supports both regulatory compliance and cultural transformation by ensuring teams can confidently engage with a range of different AI tools.
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AI fundamentals
This immersive two‑day AI Fundamentals course gives learners a deep, practical understanding of how AI assistants work, with a strong emphasis on building effective prompting skills that can be applied across real workflows.
Through hands‑on exercises, tooling exploration, and step‑by‑step prompt engineering modules participants learn how to communicate with AI systems more accurately, creatively, and reliably.
It’s an ideal starting point for anyone looking to develop confident, practical AI and prompting abilities that can optimise everyday tasks and support smarter, more efficient ways of working.
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Digital and AI support apprenticeship
This programme can be fully funded through the Growth and Skills Levy, giving organisations a cost-effective way to an AI skills pipeline at scale.
The Digital & AI Support Level 3 Apprenticeship teaches learners practical skills across Microsoft 365, Copilot, and core digital technologies, enabling them to support users and champion AI adoption across the organisation.
By developing talent that can streamline workflows, enhance productivity, and guide teams in using generative AI responsibly, this programme helps businesses accelerate digital transformation from the inside out.
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Certificate in AI Enabled Project Management
AI is increasingly reshaping the processes of project managers, including tasks like reporting, risk management, knowledge sharing and project workflows.
This one‑day workshop gives project, programme, and change professionals the AI skills needed to stay effective in a landscape where knowledge in AI and automation is essential.
Through hands‑on practice and expert guidance, this course helps project professionals harness AI to enhance efficiency, communication, and project success, while also navigating the ethical and governance considerations that come with emerging technology.
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Mastering Prompting For Your Role
Prompting is one of the foundational skills of AI literacy. This full-day workshop helps professionals to master sophisticated prompting techniques that can benefit their role.
It’s an ideal next step for anyone with foundational AI knowledge who wants to refine their prompting skills and apply them effectively across daily workflows and organisational contexts.
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AI Business Essentials for Leaders
This one‑day course gives business leaders a clear, practical understanding of how AI works, how it is transforming industries, and what is required to implement AI initiatives responsibly within their organisation.
By combining foundational AI knowledge with hands‑on prompting practice and real-world strategy guidance, it equips leaders to define an AI vision, assess organisational readiness, and enable a culture of safe, trustworthy adoption.
It’s ideal for executives and change leaders who need the confidence, language, and insight to steer AI-driven transformation effectively.
Deliver AI literacy skills at scale
AI literacy is no longer an optional capability, it's an essential for every modern organisation.
Whether you’re equipping your workforce with essential AI awareness, strengthening responsible adoption, or preparing teams for more advanced AI‑driven workflows, our AI literacy programmes give your people everything they need to thrive in an AI‑enabled workplace.
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Related courses and certifications
Learn more about our AI literacy courses
Interested in AI literacy and want to find out more? QA supports individuals of all experience levels to gain new skills in generative AI, machine learning and data science.
Why choose QA for AI literacy courses?
QA is a leading provider of AI skills and training, helping individuals and organisations to understand the basics of AI, and how to apply these skills in the workplace.
We are a training partner of choice for many leading tech and AI organisations, including Microsoft and AWS. We offer specialist training in Microsoft Copilot, and AWS, helping organisations to onboard new technology and upskill their staff through apprenticeships.
We have a team of experienced AI training experts, who will lead learners through each courses. We also offer a vast library of online content, helping learners to develop AI skills at their own pace.
What is AI literacy?
AI literacy refers to an individuals understanding of the fundamentals of AI, and the relevant terminology related to it.
AI literacy can cover technology, but perhaps more importantly refers to the ethical considerations of AI. For businesses especially, AI literacy can often refer to how AI relates to compliance. Training in AI literacy for compliance will help employees understand how to use AI safely and securely as part of their day job.
More advanced AI literacy training may go into topics such as prompt engineering on tools such as ChatGPT, as well as the basics of generative AI and AI agents.
Is AI literacy training mandatory?
The EU AI Act requires businesses using AI to provide mandatory AI literacy training for their workforce. The new regulation was first applied in February 2025, ensuring that AI systems used within the EU are safe, ethical, and trustworthy, fostering innovation while protecting fundamental rights and safety.
AI Literacy training is mandated within many legal and regulatory frameworks. However, rather than seeing this course as adding to mandatory training programs, it’s important to remember that to enable change we need to embark on a learning journey.
Can I learn AI literacy as part of an apprenticeship?
All QA apprenticeships will include an element of training in essential AI skills, including AI literacy.
We also offer apprenticeships dedicated to career paths in AI, starting with our Level 3 Digital and AI support programme, and moving up to our Level 6 AI Engineer Apprenticeship.
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