AI Adoption Champion
Turn AI access into practical impact
Develop AI Champions who boost productivity, identify high-value opportunities, and turn them into practical improvements and help colleagues adopt new ways of working.
Key information:
- Standard: Digital Support Technician Level 3
- Duration: 13 months
- Funding: £13,000 through the Skills & Growth Levy
Business outcomes
Average skills growth achieved by learners
Hours returned to organisations each year
Potential annual business value
Learning journey
AI Adoption Champion
Learners progress through six applied modules and an assessment, developing practical AI skills and the human capabilities to improve work and support responsible adoption.
Unlock Productivity with Microsoft AI
Module 1: Getting Productive with AI
Learners explore: Effective prompting and interaction techniques, AI-supported writing, research and administration, and evaluating, refining and validating AI outputs.
Workplace application: Use approved AI tools to improve the speed, quality or consistency of a real workplace task.
Module 2: Build the Right Thing with AI
Learners explore: Stakeholder needs, user personas and problem discovery, prioritising opportunities by value, impact, effort and risk, and designing and validating appropriate AI-enabled improvements
Workplace application: Investigate a workplace challenge and propose an improvement based on evidence, user needs and measurable outcomes.
Automate Work and Build AI Agents
Module 3: Automate Everyday Tasks with AI
Learners explore: Triggers, actions, conditions and workflow logic, connecting data and applications across workplace processes, and testing, introducing and supporting automations responsibly
Workplace application: Build and introduce an automation that reduces repetitive work or improves an existing process.
Module 4: Personal AI Agents
Learners explore: Agent goals, instructions, knowledge and permitted actions, appropriate levels of autonomy and human oversight, and guardrails, permissions, risk assessment and testing
Workplace application: Build and test a bounded personal AI agent, then improve it using evidence from supervised use.
Champion Responsible AI Adoption
Module 5: Trusted Data & Responsible AI
Learners explore: Data quality, lifecycles, architecture and secure handling, approved tools, enterprise data protection and Shadow AI, and validating AI outputs, managing bias and applying responsible AI principles.
Workplace application: Assess the data and outputs behind an AI use case to improve trust, security and reliability.
Module 6: Driving AI Adoption
Learners explore: Communicating AI benefits, limitations and change, delivering inclusive training and practical user support and building feedback loops, peer networks and champion communities
Workplace application: Train and support colleagues using an approved AI solution, then take action to strengthen ongoing adoption.
Applied Tools and Practices
Learners apply Microsoft technologies and proven practices to improve work and support responsible AI adoption.
- Microsoft 365, Microsoft Copilot, Microsoft Power Automate and Microsoft Copilot Studio
- Agile practices, product thinking and user personas
- Collaboration, communication techniques, user training
- Data management, data storage, policies and procedures
Assessment
Learners receive personalised support to prepare for their Apprenticeship Assessment and demonstrate their knowledge, skills and behaviours with confidence.
Assessment Criteria
Knowledge: Demonstrate the knowledge required to support digital systems and responsible AI adoption.
Skills: Apply practical digital and AI skills effectively in the workplace.
Behaviours: Demonstrate a professional, responsible and stakeholder-focused approach.
Assessment Journey
- Portfolio development
- Assessment preparation
- Apprenticeship Assessment
- Final result
Next Steps
Get in touch and one of our AI apprenticeship experts will help you identify the right programme for your business needs.
We'll guide you through funding options, the benefits of apprenticeships and support the onboarding process to get your AI skilling journey underway.
Designed for learner success
Applied learning
Learning doesn't happen in isolation. Apprentices apply new skills in the workplace through real projects, practical tasks and everyday challenges, turning learning into measurable business impact.
Expert coaching
From enrolment to completion, dedicated coaches and subject matter experts provide personalised guidance, support and challenge to help every learner succeed.
Peer collaboration
Learning alongside peers creates opportunities to share best practice, gain new perspectives and build valuable connections that extend beyond the programme.
Microsoft Copilot training as standard
"Copilot is a once-in-a-generation technology and using QA to learn this technology is a smart way to harness AI-driven productivity."
Tatiana Arventi, AI Business Solutions Specialist, Microsoft
We have a 15 year partnership with Microsoft where together we've launched over 40,000 careers. Now, all QA apprenticeships include Microsoft Copilot training as standard.
What it's really like to do an AI & Automation apprenticeship alongside a full-time career
AI & Automation Apprenticeship: Victoria's Experience
Victoria shares her experience studying AI and Automation while working as Head of Finance & Operations, including why she chose the apprenticeship, how she’s applying what she learns to improve processes at work, and what surprised her most about the course.
Continue your skills journey
Learning doesn't stop at the first hurdle. Keep up the momentum with the next step of your skills progression.
Build skills that drive change
For over 40 years, our training programmes have helped businesses and individuals to grow and drive digital transformation.
- The trusted training partner of 3,500+ global organisations
- Our apprenticeships have a 98% learner success rate and an 80% increase in employee retention
- Skills powered by industry-leading partnerships with Microsoft, AWS and NVIDIA
- Collaborate with a team of in-house experts to tailor skills programmes to the needs of your organisation
Talk to us
Fill out the form below and one of our experts will be touch shortly. Or give us a call: 0113 220 7150 (England) | 0141 226 1335 (Scotland)
AI Adoption Champion FAQs
What does an AI champion do?
The AI Adoption Champion programme is aligned to the Digital Support Technician Level 3 apprenticeship standard and is designed to help organisations build practical AI capability across their workforce.
Learners develop the knowledge and skills to identify opportunities for AI, improve productivity, support colleagues and help responsible AI adoption become part of everyday work.
Rather than focusing purely on technical development, the programme combines AI tools, automation, data awareness and change management skills, enabling learners to drive meaningful improvements across teams and business processes.
What does an AI Adoption Champion do?
An AI Adoption Champion helps colleagues and teams make effective use of AI in their day-to-day work. They identify opportunities to improve productivity, streamline processes and automate routine tasks, helping organisations turn AI potential into measurable business value.
Who is the AI Adoption Champion apprenticeship for?
This programme is suitable for employees in almost any role or department who want to help their organisation adopt AI more effectively. No previous technical knowledge is required.
The programme is ideal for individuals who are curious about AI and want to help identify opportunities, improve processes and support positive change across their organisation.
How can AI Champions help businesses adopt AI?
Many organisations invest in AI technology but struggle to achieve widespread adoption. AI Champions help bridge this gap by combining practical AI skills with the ability to support colleagues and encourage new ways of working.
By identifying high-value use cases, improving processes, building practical automations and promoting responsible AI practices, they help organisations increase productivity, improve efficiency and achieve greater value from AI investments.
What skills will learners develop on the programme?
Throughout the programme they will learn how to:
- Use generative AI and Microsoft Copilot to improve workplace productivity.
- Identify and prioritise valuable AI opportunities within their organisation.
- Automate everyday tasks and workflows using AI-powered tools.
- Build and use purpose-led AI agents with appropriate guardrails.
- Apply responsible AI principles and work securely with organisational data.
- Support colleagues, build confidence and encourage successful AI adoption across teams.
By the end of the programme, learners will be able to move from simply using AI tools to helping others realise value from them.
How much time will learners be away from their desk?
The majority of learning takes place in the workplace through practical application and real business projects. Apprentices spend most of their time in their normal role, applying new skills to genuine organisational challenges and opportunities.
Like all apprenticeships, learners receive dedicated off-the-job learning time. However, this is designed to complement their day-to-day responsibilities, helping them develop new capabilities while delivering value to the business throughout the programme.
Can existing employees complete this apprenticeship?
Apprenticeships are not only for new hires or early-career professionals. Many organisations use apprenticeships to upskill existing employees and develop new skills within their current workforce.
The AI Adoption Champion programme is particularly well suited to employees who are already embedded within the business, as they can immediately apply their learning, identify opportunities for improvement and support AI adoption within their teams.
How is this programme funded?
The programme is funded through the Growth and Skills Levy. Levy-paying employers can use their levy funds to cover the full cost of apprenticeship training, subject to funding rules and eligibility requirements.
For organisations that do not pay the levy, government co-investment may be available, helping make apprenticeship training a cost-effective way to develop AI capability across the workforce.
Our apprenticeship specialists can explain the funding options available and help determine the most appropriate approach for your organisation.
What happens after I enquire?
Once you get in touch, one of our apprenticeship and AI specialists will discuss your organisation's goals, workforce needs and existing level of AI adoption.
We'll help you determine whether the AI Adoption Champion programme is the right fit, explain funding options, answer any questions about apprenticeships and guide you through the onboarding process. From initial enquiry through to enrolment, our team will support you every step of the way.