13:00, 30 March 2020

As the majority of the UK find themselves working from home, we've switched our courses to virtual classrooms (so you really can join from your sofa) and developed new courses to support you while adjusting to a new way of working.

Find out more about our Virtual Classroom and browse our courses here.

See the courses, blogs and webinars we’ve compiled to help you switch to working from home – efficiently and productively.

We can also help your organisation meet your learning needs by helping you switch to online and virtual learning with our bespoke digital solutions

If you have any queries or questions, please contact sales@qa.com or call 0345 074 7995.

21:00, 23 March 2020

The wellbeing, health and safety of our learners, our people and communities continue to be our top priority and we are guided by the rules provided by the government.

Following the Prime Minister’s communication on 23 March 2020, with a clear instruction to stay at home, with travel to and from work only where it is absolutely necessary and cannot be done from home, we’d like to remind you that our learning delivery centres across the UK will remain closed until further notice.

We have been operating in this way for some time and the good news is that where our courses are enabled to be conducted online via our virtual classrooms and the instructor is available, then courses and classes will continue remotely. You can attend from anywhere or learn in the comfort of your own home.

If your course can continue via our online delivery platform – you’ll hear from us soon, along with joining details and further information. If you have any queries or questions, please contact sales@qa.com or call 0345 074 7995.

London 

  • International House: Closed
  • Middlesex Street: Closed
  • Rosebery Avenue: Closed

Birmingham 

  • Centre City: Closed

Manchester 

  • St James’ Building: Closed
  • Salford Quay: Closed

Leeds 

  • City Exchange: Closed
  • Brown Lane West: Closed

Newcastle 

  • St James Gate: Closed

Milton Keynes

  • Witan Studio: Closed

Coventry 

  • TAP Learning: Closed

Scotland 

  • Edinburgh: Closed
  • Glasgow: Closed

South 

  • Brighton City View: Closed
  • Bristol Castlemead: Closed
  • Reading: Closed

09:00, 19 March 2020

As we’ve always said, the wellbeing, health and safety of our learners, our people and communities remain our top priority.

Therefore, following the Prime Minister’s communication on 18 March 2020 regarding the planned closure of schools from the end of Friday, we’ve taken the decision to close our learning delivery centres across the UK, also from the end of the day on Friday.

However, the great news is that if your course is enabled to be conducted online via our virtual offering and the instructor is available, then courses and classes will continue remotely from 23 March 2020. You can attend from anywhere or learn in the comfort of your own home!

You’ll hear from us soon if your course will continue via our online delivery platform along with joining details and further information. If you have any queries or questions, please contact sales@qa.com or call 0345 074 7995.

15:00, 17 March 2020

The wellbeing, health and safety of our learners, our people and communities remain our top priority.

The UK Government is closely monitoring the Covid-19 situation and is taking action. We are continuously responding to and evaluating our business operations in light of the guidance.

We have and are continuing to take extensive precautionary measures within our centres to protect our community, as well as adjusting our operations to ensure our learners can continue to attend one of our courses in a way that suits them best. We will continue to serve and seek to accommodate our clients but not to the extent it compromises the safety or wellbeing of our staff or learners.

Our response procedures are under constant evaluation and for now our centres remain open. However, given the Prime Minister’s communication on 16 March, we’ve proactively contacted clients who are scheduled to attend one of our courses to encourage them to use our virtual and online delivery to support the social distancing advice, with the view of switching to 100% virtual classrooms from 23 March.

For several weeks now we’ve been changing the way we operate in light of Covid-19 and we encourage our learners not to visit one of our centres if they do not feel comfortable to do so.

Please do not hesitate to email sales@qa.com or call 0345 074 7995 should you have any questions on our response and how it affects you.

12:00, 16 March 2020

The wellbeing, health and safety of our learner, people and communities remain our top priority.

The UK Government is closely monitoring the Covid-19 situation and is taking action, in the UK and overseas.

We understand how important it is to continue to provide our clients, learners and students, with the best possible service for as long as possible and have taken extensive precautionary and preventative measures throughout our community. We will continue to update this page as we receive further guidance from Public Health England (PHE) regarding the situation in the UK. 

Here is where you can find the latest information on what steps QA are taking and any changes to our operations and/or learning delivery.

Our teaching locations 

We will update our list of key sites below with a status to make it easy for you to keep up to date with any changes. 

London 

  • International House: Open
  • Middlesex Street: Open
  • Rosebery Avenue: Open

Birmingham 

  • Centre City: Open

Manchester 

  • St James’ Building: Open
  • Salford Quay: Open

Leeds 

  • City Exchange: Open
  • Brown Lane West: Open

Newcastle 

  • St James Gate: Open

Milton Keynes

  • Witan Studio: Open

Coventry 

  • TAP Learning: Open

Scotland 

  • Edinburgh: Open
  • Glasgow: Open

South 

  • Brighton City View: Open
  • Bristol Castlemead: Open
  • Reading: Open

Covid-19 advice and guidance 

Information from QA 

  • Is my learning centre open? 

Yes, all sites are currently open. Any changes to opening will be updated on this page.

  • What are my options to continue my learning? 

We appreciate that for some learners, attending our training centres over the coming weeks may prove challenging due to the Coronavirus. Don’t forget that your teams can carry on learning wherever they are, using one of our market-leading virtual classroom or online learning options: 

VIRTUAL CLASSROOM: Our 600-plus courses have all the benefits of classroom study, without the hassle and cost of travel. Highly rated by many thousands of learners, and with a high Net Promoter Score®, we enable learners full access to our instructors throughout their course, as if you were there in person. To learn more about our Virtual Classroom and see our courses, click here. 

ONLINE LEARNING: Learners can work to their own schedule, anywhere, anytime – on popular courses like ITIL 4 and PRINCE2.  

CLOUD ACADEMY: Our leading enterprise online skills platform accelerates innovation and cloud adoption through guided learning paths, hands-on labs, and skill assessments. Easy monthly subscription to over 10,000 hours of training. 

  • What action are you taking? 

We are following guidance issued by the government and Public Health England. As the situation develops we will continue to update this page and notify anyone affected by changes.  

We continue to encourage those visiting our campuses to self-assess as recommended by Public Health England, and have put into place extra cleaning arrangements and made additional sanitisation available throughout our campuses. 

At the moment, the precautionary and preventative measures we’ve adopted mean that we have been able to keep all sites operational 

If we identify an increased risk to our community or have to make a change to the way we operate, we will let you know. 

We have set up a number of task groups to help develop and manage our response to Covid-19. These groups are meeting on a frequent basis to discuss developments, monitor our response and implement further precautionary and preventative measures as necessary.  

  • I’m worried about my health, what should I do? 

If you have specific health concerns regarding Covid-19, please check the NHS Coronavirus page and follow the guidance regarding whether to contact the NHS on 111. 

  • I have been advised to self-isolate by the NHS, whom should I inform? 

If you are a learner training with us, please do not visit one of our centres and contact us on 0345 074 7995 so we can ensure the right support is in place for you. 

If you are an employee of QA, please inform your line manager who will ensure the right support is in place for you.  

More information about who needs to self-isolate is available on the Public Health England website  

  • I have plans to travel outside the country, what should I do? 

If you are planning on travelling outside the UK, the FCO website has advice regarding any necessary precautions you may need to take. You can check the FCO advice regarding coronavirus here 

13 March 2020

We appreciate that for some learners, attending our training centres over the coming weeks may prove challenging due to the Coronavirus. Don’t forget that your teams can carry on learning wherever they are, using one of our market-leading virtual classroom or online learning options:

VIRTUAL CLASSROOM: Our 600-plus courses have all the benefits of classroom study, without the hassle and cost of travel. Highly rated by many thousands of learners, and with a high Net Promoter Score®, we enable learners full access to our instructors throughout their course, as if they were there in person. To learn more about our Virtual Classroom and see our courses, click here.

ONLINE LEARNING: Learners can work to their own schedule, anywhere, anytime – on popular courses like ITIL 4 and PRINCE2

CLOUD ACADEMY: Our leading enterprise online skills platform accelerates innovation and cloud adoption through guided learning paths, hands-on labs, and skill assessments. Easy monthly subscription to over 10,000 hours of training.

Fancy a chat? Contact one of our learning advisors by emailing sales@qa.com or calling 0345 074 7995.

9 March 2020

We’ve been keeping a close eye on the Coronavirus situation over the last few weeks and have taken extensive precautionary and preventative measures throughout our community. The wellbeing, health and safety of our people and our customers remain our top priority.

We understand how important it is to continue to provide you with the best possible service for as long as possible. Understandably we also know that many of you have taken steps to prevent and protect within your own communities, which may result in you not being able to attend or travel to one of our centres.

We are following guidance issued by the government and Public Health England. As the situation develops we will continue to keep you updated. At the moment, the precautionary and preventative measures we’ve adopted means it is business as usual. If we identify an increased risk to our community or have to make a change to the way we operate, we will let you know.

We’ve also established a working group that is meeting on a frequent basis to discuss developments, monitor our response and implement further precautionary and preventative measures as necessary. We will continue to monitor and abide by government guidance and will update you accordingly as necessary.

We have to be cautious:

To make sure we are doing everything we can to protect our community, we would like to ask you not to visit any one of our centres if any of the below applies within the last 14 days:

  • If you have visited or travelled through a Category 1 area;
  • If you have been in close contact with an individual who has tested positive for Coronavirus;
  • If you have visited or travelled through a Category 2 area and are experiencing a cough, fever, shortness of breath or respiratory symptoms.

Please call 111 if these circumstances apply to you. For the latest area data, please visit this UK Government's Covid-19 update page with details around specified countries and areas with implications for returning travellers or visitors arriving in the UK.

When you visit one of our centres, here’s what you can do to help:

  1. We encourage our entire community to self-assess and follow the guidance set by the government.
  2. We ask that you follow the guidance displayed throughout our centres and maintain good personal hygiene to prevent the spreading of germs:
    • Cover your nose and mouth when coughing and sneezing.
    • Dispose of any tissues in a bin.
    • Wash your hands regularly.
  3. Although we have extra cleaning arrangements in place, all visitors should use the additional sanitisation available in our training rooms, breakout areas and facilities.
  4. If you or anyone you know show any signs of respiratory illness, fever, shortness of breath or breathing difficulties please seek medical attention or call 111.