Overview

From facilitation to leadership, learn the many skills and competencies essential to agile coaching and set a course for professional growth.

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Prerequisites

There are no formal prerequisites are required for this course. Familiarity with Scrum or other agile methodologies is recommended to maximise understanding.

Target Audience

This course is designed for:

  • Anyone interested in coaching, mentoring, facilitation, and guiding teams to become more agile
  • Product owners and scrum masters who want to add to their coaching toolkit
  • Agile practitioners who want to become agile coaches or leverage the skills of an agile coach in a different role
  • Managers and leaders in complex environments who want to increase agility at their organization.
  • People who want to leverage agile coaching skills in their role in order to cultivate effective, innovative, adaptable teams and resilient organizations.

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Learning Objectives

By the end of this course, learners will be able to:

  • Define agile coaching
  • Describe the various stances an agile coach may take
  • Use the Agile Coaching Growth Wheel to assess their competencies and plan their development as agile coaches.
  • Demonstrate awareness of their coaching presence and apply techniques to foster trust, mindfulness, and active listening.
  • Reflect on their emotional intelligence, values, and biases to enhance their resilience and adaptability in coaching contexts.
  • Apply ethical principles to coaching scenarios and manage boundaries and conflicts of interest responsibly.

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Course Outline

Module 1: What is Agile Coaching?

In this module, you will be introduced to agile coaching and follow an agile coach to help guide a company through their agile transformation.

Module 2: The Agile Coach

In this module, you will learn how agile coaching is rooted in agile practices and discover the agile coach’s role in a transformation.

Module 3: Navigating the Agile Coaching Growth Wheel

In this module, you will learn about a tool that can help you navigate the landscape of agile coaching and improve your practice.

Module 4: The Coaching Presence

In this module, you will see an agile coach demonstrate the key elements of a coaching presence and discover how that unlocks a safe space for the team to change.

Module 5: Self-Mastery

In this module, you will explore the heart of agile coaching: self-mastery. You’ll discover how to develop emotional intelligence and the importance of resilience and self-care.

Module 6: Ethical Considerations in Agile Coaching

In this module, you will explore essential ethical considerations for all agile coaches and how to navigate maintaining your integrity in your agile coaching practice.

Module 7: Case Study

In this module, you will reconvene with the InsureSwift team after a year has passed, and discover new coaching challenges for Rae and Janelle

Exams and Assessments

There are no formal exams for this micro-credential.

Hands-On Learning

  • Live, instructor-led sessions with Scrum Alliance-accredited trainers
  • Collaborative workshops and scenario-based exercises
  • Real-world examples
  • Templates and practical guides for immediate application

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Why choose QA

Dates & Locations

Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.

Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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