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Empower Decision Makers with Generative AI
- Categories:
- Artificial Intelligence
- Level:
- Fundamentals
- Code:
- GCPEDMGAI
- Exam:
- Not Applicable
Overview
This course provides business users, business leaders, and decision makers with a comprehensive understanding of generative AI and its impact on organizations. Learners will explore the transformative potential of generative AI, discover real-world use cases across various industries, and learn how to leverage Google Cloud’s generative AI services to drive innovation and efficiency. By the end of the course, participants will be equipped to make informed decisions about implementing AI solutions.
Prerequisites
There are no specific pre-requisites for this course.
Target audience
This course is designed for:
- Business users
- Business leaders
- Decision makers who want to understand generative AI and its organizational impact.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Enables teams or individuals to learn together without travel, maintaining interaction, discussion and practical exercises while minimising time away from the business and supporting scalable training delivery.
Who is it for: Individuals and teams needing flexible, instructor-led learning without time away from the business.
Do you know about our Attend from Anywhere (AFA) option?
Join in person or remotely, with the same live instruction, interaction and hands-on experience—wherever you are.
What's included?
1 Day instructor led course
Exam: Not Applicable
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Dates
No dates available?
Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?
Learning outcomes
By the end of this course, learners will be able to:
- Define generative AI and distinguish it from other types of AI
- Identify the potential personas affected by generative AI and how they can leverage this technology
- Gain insights into real-world generative AI use cases across industries
- Identify and prioritize possible applications in their organization
- Understand the pillars of Responsible AI and how it relates to generative AI
- Explain the importance and value of prompt design
- Design effective prompts following general best practices
Course outline
Understanding Generative AI
- Generative AI vs. AI/ML
- Generative AI use cases
- Business applications of generative AI
- Defining generative AI as a subset of AI
- AI’s potential impact on organizations
- Examples of generative AI applications
Generative AI in Your Organization
- Personas and products
- Business audience: Workspace
- Consumer AI products vs. enterprise AI
- General audience: Vertex AI Studio
- AI practitioners: Model Garden
- Power users: Vertex AI Agent Builder
- Defining different personas for generative AI
- Exploring services for different personas
Industry Use Cases
- Common business challenges
- Use cases across different industries
Generative AI Case Study
- Use case identification
- Scoping considerations
- Use case prioritization and evaluation
- Activity: Brainstorm generative AI use cases for your organization
Responsible AI
- Data privacy at Google
- AI and responsibility
- Google’s AI principles
- Responsible AI best practices
- Relationship between data privacy and generative AI
Prompt Design
- What is prompt design and why is it important?
- Prompt content types
- Prompt design strategies
- Iterating prompts for improvement
- Lab: Introduction to prompt design
Improving Prompts
- Prompt design vs. prompt engineering
- Zero-shot and few-shot prompting
- Chain of thought prompting
- Overview of additional techniques
- Lab: Improving your prompts
- Optional lab: Writing prompts for Gemini Pro Visio
Exams and assessments
There are no exams or assessments associated with this course.
Hands-on learning
- Labs on prompt design and improving prompts
- Classroom activity: Brainstorming generative AI use cases for your organization
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
Let’s make it work for you. Speak to one of our learning experts today.
What our customers are saying
“As a leading Cloud Solutions Training Services Partner, QA’s Microsoft 365 Copilot Adoption Accelerator offers organisations an innovative and scalable training solution to increase user productivity, confidence, and consistent best practice use of Copilot across the business.”
Jeroen van Hilten
Global Partner Sales Executive, Microsoft Worldwide Learning
"The AI Champions Pathway was invaluable at really helping to super-charge AI adoption across Awaze... we've seen the application of AI-first thinking grow rapidly; from simple everyday ChatGPT usage for communications, to the creation of GPTs, to evolved complaints handling processes. As a business, we now see innovative, AI-first thinking as a key enabler to our strategic priorities, rather than a nice-to-have.”
Charlotte Hickey
People Transformation Lead, Awaze
“QA's training and hands-on labs are a powerful approach to maximising the value of Microsoft 365 Copilot adoption. Copilot is a once-in-a-generation technology, and using QA to learn this technology is a smart way to harness AI-driven productivity.”
Tatiana Arventi
Senior Go To Market Manager - M365 Copilot Microsoft UK
Portfolio Director
Dr Vicky Crockett
Portfolio Director – Artificial Intelligence
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All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.