Let’s make it work for you
Overview
This course provides essential knowledge and practical tools to ensure the safe, ethical, and compliant use of Artificial Intelligence across the enterprise. It empowers every employee who interacts with AI systems, data, or AI-enabled tools to understand and manage governance risks in their daily work. The course addresses the gap between rapid AI adoption and governance awareness, highlighting that most failures are preventable with basic knowledge and adherence to process.
Prerequisites
No prior knowledge or skills are required.
Target audience
This course is designed for all employees who interact with AI systems, data, or AI-enabled tools.
Delegates will learn how to
By the end of this course, learners will be able to:
- Explain why AI governance matters to their daily work and the organization
- Identify common governance risks in their interactions with AI and data
- Apply governance principles when using AI tools, handling data, or proposing AI solutions
- Recognize warning signs of governance violations and know how to escalate appropriately
- Understand their personal role in the organization's AI risk management strategy
Outline
Why AI Governance Matters to You
- The AI governance wake-up call
- The five universal governance principles
- Your role in the governance lifecycle
The Cost of Shortcuts
- Scenario 1: The $2.4M data leak
- Scenario 2: The biased hiring tool
- Scenario 3: The rogue chatbot
Your Practical Guide to Making Governance Work
- The governance decision framework
- Your governance toolkit
- Building a governance culture
Conclusion and Quiz
- Course summary
- Quiz
Exams and assessments
Quizzes and discussions are included as part of the course activities.
Hands-on learning
The course includes quizzes, discussions, and reflection activities to reinforce practical understanding and engagement.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.