Become a Frontier Firm
Microsoft 365 Copilot training
Organisations investing in human AI skills are unlocking agent capability and gaining an edge. Our Copilot learning pathways bring together the human skills and technical knowledge to help you become a Frontier Firm.

What are Frontier Firms?
Frontier Firms are AI-first organisations blending human judgment with AI agents to scale faster through human-agent collaboration. The path to frontier firm status can be understood in three phases:
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Phase 1: Auto-assistants
Firms that treat Copilot like an app rollout are failing to secure return on investment.
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Phase 2: Human-led agents
Agents are here and delivering value, but few have the skills to run them.
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Phase 3: Human-agent bosses
Frontier Firms establish human and agent operating models where together they learn, decide, and act.
QA Copilot learning pathways
Your challenge: Firms are investing heavily in AI tools, but many are not seeing the expected returns; use is limited to basic functions.
Our solution: We've created three learning pathways to equip your workforce with the skills to use Copilot with confidence, transforming AI investment into measurable impact.
Tailored for you: Designed by QA experts, tailored to your roles and sectors. We deliver your role-based pathways through self-paced digital content with live, expert-led sessions.
Copilot Accelerator
Skills for your entire organisation
Copilot Agent
Harness the power of custom AI agents
Copilot Chat
Master chat prompts for maximum return
Why adopt Copilot?
Microsoft found that after 11 weeks of using Copilot, its users saw improvements in: productivity, work enjoyment, work-life balance, and time spent in meetings. It’s all in the stats, with a report from early adopters of Copilot showcasing:
Source: What Can Copilot’s Earliest Users Teach Us About Generative AI at Work? (Microsoft)
of Copilot users are more productive
improved quality of work with Copilot
of new users don’t want to revert to working without it
Why choose QA for Copilot training?
Practise Copilot in a risk-free environment
We provide a live Microsoft 365 Copilot environment to learn in. This allows you to safely experiment and master the technology to implement and apply it in your organisation.
25+ years of partnership with Microsoft
We have trained over 100,000 learners in Microsoft technologies in the last two years, and started working with Microsoft 365 Copilot before it was released to the wider public.
End-to-end learning
Our training programmes cover the whole Microsoft 365 product suite for leadership teams, technical experts, and end users. This means we understand the implementation, use, and change adoption for Copilot.
Don't take our word for it
“Effective Copilot implementation centres on fostering strong leadership, managing change, enhancing skills, and changing behaviors, just as much as it does on the technology itself. As a leading Cloud Solutions Training Services Partner, QA’s Microsoft 365 Copilot Adoption Accelerator offers organisations an innovative and scalable training solution to increase user productivity, confidence, and consistent best practice use of Copilot across the business.”
“As a leading Training partner for Microsoft, we help organisations transform with copilot. We provide critical skills for your workforce to use Microsoft Copilot effectively and securely, at scale. Overcome blockers to adoption and multiply Copilot's ROI by building employee confidence to use it in their roles.”
“QA's training and hands-on labs are a powerful approach to maximizing the value of Microsoft 365 Copilot adoption. Copilot is a once-in-a-generation technology, and using QA to learn this technology is a smart way to harness AI-driven productivity.”
View all Microsoft Copilot Courses
To the fundamentals of prompt engineering to implementing Copilot securely and safely, we offer a wide range of courses to support businesses on their adoption journey.
What is Microsoft Copilot?
Copilot is an AI tool developed by Microsoft. Its purpose is to boost productivity by providing AI support across the applications that sit under the Microsoft 365 umbrella.
Copilot is integrated within every day apps, including Word, Excel, PowerPoint, Outlook, and Teams, and uses LLM (large language model) data to support users with tasks. Find out more about how Copilot works
Why choose QA for Microsoft Copilot training?
QA is Microsoft's largest learning partner, offering a broad range of training in all Microsoft technologies and applications, including Microsoft Azure, Microsoft 365 and Copilot.
As a Microsoft Solutions Partner for Microsoft Cloud, we hold all six Microsoft training services designations, ensuring you get the highest quality, up-to-date training.
We employ a vastly experienced team of expert Microsoft and AI trainers, and our curriculum is kept up to date with the latest Microsoft content, and is supplemented by our QA Mastering series on specific Microsoft products, including Microsoft Azure, Microsoft Office and Microsoft 365.
As well as Microsoft training, QA also offers a catalogue of AI training and certifications, covering key emerging topics such as Agentic AI, Prompt Engineering, AI Development and AI Security and Compliance.
What are the best courses to learn Microsoft Copilot?
The best way to get started with Copilot is to enroll on our Introduction to Copilot course, geared at getting every day Copilot users up to speed.
For those already familiar with Copilot, there are technical training and mastery courses available, supporting IT professionals with integration and building infrastructure for Copilot in their organisation
Does QA offer Microsoft Copilot training for teams?
Yes, QA provide Microsoft Copilot training for businesses of all size. Whether you want to train your entire team on the basics of Copilot, or want to develop your technical AI capabilities, we can support your organisation in successfully adopting a range of AI technologies.
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