Become a Frontier Firm

Microsoft 365 Copilot training

Organisations investing in human AI skills are unlocking agent capability and gaining an edge. Our Copilot learning pathways bring together the human skills and technical knowledge to help you become a Frontier Firm.

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Copilot acceleration

What are Frontier Firms?

Frontier Firms are AI-first organisations blending human judgment with AI agents to scale faster through human-agent collaboration. The path to frontier firm status can be understood in three phases:

  • Phase 1: Auto-assistants
    Firms that treat Copilot like an app rollout are failing to secure return on investment.

  • Phase 2: Human-led agents
    Agents are here and delivering value, but few have the skills to run them.

  • Phase 3: Human-agent bosses
    Frontier Firms establish human and agent operating models where together they learn, decide, and act.

Frontier firms follow a path of deliberate evolution

They go beyond deploying AI tools and technical training. They redesign roles and workflows allowing effective human deployment of agents.

  • Intelligence capacity without headcount
  • Faster decisions
  • Compounding advantage

Our Copilot learning pathways power transformation

From pilot to performance and investment to impact, our tailored training embeds key human skills into learner-centric blended learning.

  • Reduce dependency on high-cost contractors
  • Overcome risk and procurement blocks to accelerate time to market
  • Ensure pilots not only prove tech, but adoption plans

QA Copilot learning pathways

Your challenge: Firms are investing heavily in AI tools, but many are not seeing the expected returns; use is limited to basic functions.

  Our solution: We've created three learning pathways to equip your workforce with the skills to use Copilot with confidence, transforming AI investment into measurable impact. 

Tailored for you: Designed by QA experts, tailored to your roles and sectors. We deliver your role-based pathways through self-paced digital content with live, expert-led sessions. 

The right route to Copilot

Why adopt Copilot?

Microsoft found that after 11 weeks of using Copilot, its users saw improvements in: productivity, work enjoyment, work-life balance, and time spent in meetings. It’s all in the stats, with a report from early adopters of Copilot showcasing:

Source: What Can Copilot’s Earliest Users Teach Us About Generative AI at Work? (Microsoft)

70%

 of Copilot users are more productive

68%

improved quality of work with Copilot

77%

of new users don’t want to revert to working without it

FAQs

Learn more about Copilot

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What is Microsoft Copilot?

Copilot is an AI tool developed by Microsoft. Its purpose is to boost productivity by providing AI support across the applications that sit under the Microsoft 365 umbrella.

Copilot is integrated within every day apps, including Word, Excel, PowerPoint, Outlook, and Teams, and uses LLM (large language model) data to support users with tasks. Find out more about how Copilot works

Why choose QA for Microsoft Copilot training?

QA is Microsoft's largest learning partner, offering a broad range of training in all Microsoft technologies and applications, including Microsoft Azure, Microsoft 365 and Copilot. 

As a Microsoft Solutions Partner for Microsoft Cloud, we hold all six Microsoft training services designations, ensuring you get the highest quality, up-to-date training.

We employ a vastly experienced team of expert Microsoft and AI trainers, and our curriculum is kept up to date with the latest Microsoft content, and is supplemented by our QA Mastering series on specific Microsoft products, including Microsoft Azure, Microsoft Office and Microsoft 365.

As well as Microsoft training, QA also offers a catalogue of AI training and certifications, covering key emerging topics such as Agentic AI, Prompt Engineering, AI Development and AI Security and Compliance. 

What are the best courses to learn Microsoft Copilot?

The best way to get started with Copilot is to enroll on our Introduction to Copilot course, geared at getting every day Copilot users up to speed.

For those already familiar with Copilot, there are technical training and mastery courses available, supporting IT professionals with integration and building infrastructure for Copilot in their organisation

Does QA offer Microsoft Copilot training for teams?

Yes, QA provide Microsoft Copilot training for businesses of all size. Whether you want to train your entire team on the basics of Copilot, or want to develop your technical AI capabilities, we can support your organisation in successfully adopting a range of AI technologies. 

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