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Adopt Copilot effectively, securely, and at scale
Microsoft 365 Copilot training
AI is transforming the way we work, sparking creativity and increasing productivity. Acquire the right skills to transform your daily workflow with Copilot in our safe, secure, live Microsoft 365 environment.
Why adopt Microsoft Copilot?
The advantages of adopting Microsoft Copilot include higher productivity, time, and cost savings, increased revenue and happier customers, as well as greater employee satisfaction, staff retention, and attraction of talent.
It’s all in the stats, with a report from early adopters of Copilot showcasing:
- 70% of Copilot users are more productive
- 68% improved quality of work with Copilot
- 77% of new users don’t want to revert to working without it
- 29% faster task completion with Copilot
But only with successful adoption, at scale.
Source: What Can Copilot’s Earliest Users Teach Us About Generative AI at Work? (Microsoft)
A Microsoft Solutions Partner for Microsoft Cloud
“Effective Copilot implementation centres on fostering strong leadership, managing change, enhancing skills, and changing behaviors, just as much as it does on the technology itself. QA’s Microsoft 365 Copilot Adoption Accelerator offers organisations an innovative and scalable training solution to increase user productivity, confidence, and consistent best practice use of Copilot across the business.”
Jeroen van Hilten
Global Partner Sales Executive, Microsoft Worldwide Learning
Microsoft 365 Copilot Adoption Accelerator
Despite its transformative power, and what early adopters are achieving – only 37% of users realise Copilot’s full potential, and only 46% feel equipped to use it effectively.
A 3-step journey to acquire skills to fully leverage Copilot
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Capabilities. Amplify your Copilot investment with human skills to drive real results.
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Knowledge. Empower your team with role-specific Copilot skills to maximise its potential.
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Confidence. Build confidence to use Copilot effectively, efficiently, and securely.
Microsoft Copilot skills for every role
Microsoft found that after 11 weeks of using Copilot, its users saw improvements in: productivity, work enjoyment, work-life balance, and time spent in meetings.
We've created four learning pathways aligned to the main communities within an organisation, equipping the workforce with the skills to use Copilot with confidence.
Technical experts
Tailored for IT professionals, this bundle provides in-depth knowledge of Microsoft 365 architecture, how to mitigate risk when implementing Copilot, and how to protect data by practicing in safe environments during our hands-on labs.
Innovation leaders
Aimed at champions and team leads who will facilitate Copilot adoption across your organisation. This learning journey empowers them to be advocates and trainers, key for driving adoption and innovation within their teams.
Pioneers
Focused on early adopters, the 'light-house users' who will troubleshoot and provide feedback during the deployment first stage. This bundle offers hands-on training to experiment with Copilot’s newest features, paving the way for wider implementation.
End users
Designed to train at scale for entire teams or departments, this bundle ensures a shared understanding of Copilot’s capabilities, and how to safely leverage it within their roles, fostering a unified approach to its use.
Technical experts | Tailored for IT professionals and developers
Designed for technical teams to practice in safe environments
Learn the skills to deploy, manage, and maintain Microsoft 365 Copilot in your organisation.
The journey begins by identifying learning outcomes and foundational concepts.
Learn how to implement a robust adoption plan for Microsoft 365 Copilot, involving:
- Understanding the importance of user enablement.
- Using a People First strategy with three key principles.
- Understanding the Microsoft 365 Copilot user enablement framework.
Acquire detailed knowledge on Microsoft 365 architecture, requirements, and deployment steps in a risk-free hands-on environment to build confidence before deployment.
Get guidance on:
- Protection of sensitive data.
- Data governance, monitoring, and risk mitigation.
- Microsoft 365 Copilot extensibility, monitoring, and adoption.
Reinforce knowledge through self-paced content covering core functionality across Word, PowerPoint, Excel, Outlook, and Teams.
Apply knowledge through ongoing support of early adopters and mass audience. Report on usage, uptake, and the maintenance of best practice and security documentation.
Innovation leaders | Aimed at champions and team leads
Designed for the Copilot evangelists and key stakeholders
This pathway is for those leading the way to adopt change and help your organisation to embrace Microsoft 365 Copilot.
The journey starts with a clear definition of learning outcomes. Learn how to lead successful change applying QA’s methodology.
- Address challenges when leading change in the digital age.
- Create an action plan to advance your change projects and agenda.
- Gain shared knowledge and language on what AI, machine learning, and data are.
Explore effective strategies to adopt Microsoft 365 Copilot, including employee engagement, strong leadership, clear goals, and collaborative learning.
Familiarise yourself with Microsoft 365 productivity apps in our safe hands-on lab environment and transform your organisation in productivity, creativity, and collaboration.
Champions will reinforce their knowledge through self-paced content covering core functionality across Microsoft productivity apps.
They will apply their knowledge through support of early adopters and mass audience. This will be achieved through a series of interactive sessions and weekly nudge emails with top-tips and videos.
Pioneers | Focused on early adopters
Designed for your pilot group
This pathway is for the first people who will test, troubleshoot, and provide feedback on Microsoft 365 Copilot before it’s deployed across your organisation.
The journey begins by clearly identifying learning outcomes and understanding business goals.
Explore the core functionality of Copilot in a live, safe environment through hands-on learning. Build knowledge in:
- Data, machine learning, and AI.
- How they power today’s workforce.
- How they function within a company's infrastructure.
We dive deeper with a workshop offering a collaborative platform for early adopters to share experiences and prepare for wider deployment.
Continue to master Microsoft 365 Copilot by exploring key features and learning how to craft efficient, effective Copilot prompts for your business.
Hosted by business champions, the early adopters attend a series of collaborative ‘Success Hour workshops’ to learn how to leverage Copilot to:
- Optimise ROI.
- Share experiences.
- Discuss best practices.
Early adopters will reinforce knowledge through self-paced content covering the Microsoft 365 productivity apps.
End users | Organisation-wide training
Designed to provide Microsoft 365 Copilot training to your entire workforce
This scalable pathway enables tailored live sessions to demonstrate how various roles or sectors can apply Copilot effectively.
Your 90-day journey starts with a live webinar to understand business drivers, programme goals, and how you will achieve them.
Build foundation skills on:
- Data, machine learning, and AI.
- How they power today’s workforce.
- How they function within a company's infrastructure.
Designed to give an overview of Microsoft 365 Copilot and reinforce knowledge through self-paced content on the QA Platform.
Discover how Copilot can help you in your daily tasks:
- Interaction with Copilot in the Microsoft 365 apps.
- Creating documents in Word and PowerPoint.
- Analysing data in Excel.
- Summarising content in Outlook and Teams.
Learn how Copilot enhances productivity, streamlines workflows, and supports strategic decision-making. Sessions will demonstrate practical applications, correct prompt engineering, and testimonials from roles including:
- Executives.
- Finance professionals.
- HR.
- IT.
- Legal.
- Marketing.
Why choose QA for Copilot training?
Practise Copilot in a risk-free environment
We provide a live Microsoft 365 Copilot environment to learn in. This allows you to safely experiment and master the technology to implement and apply it in your organisation.
It builds confidence and speed, driving productivity gains while maintaining safety for your organisation.
25+ years of partnership with Microsoft
We have trained over 100,000 learners in Microsoft technologies in the last two years, and started working with Microsoft 365 Copilot before it was released to the wider public.
We were trusted by Microsoft to train over 800 of their early adopters in Microsoft 365 Copilot, providing “mind-blowing” understanding.
End-to-end learning
Our training programmes cover the whole Microsoft 365 product suite for leadership teams, technical experts, and end users. This means we understand the implementation, use, and change adoption for Copilot.
We draw on more than just specialist Microsoft product knowledge; we help you accelerate the adoption of the new technology at scale.
How QA training maximises the value of Microsoft 365 Copilot
Find out why Microsoft approached QA to train 800+ early adopters of Microsoft 365 Copilot, making AI-driven productivity accessible to businesses of all sizes.
“As a leading Training partner for Microsoft, we help organisations transform with copilot. We provide critical skills for your workforce to use Microsoft Copilot effectively and securely, at scale. Overcome blockers to adoption and multiply Copilot's ROI by building employee confidence to use it in their roles.”
“QA's training and hands-on labs are a powerful approach to maximizing the value of Microsoft 365 Copilot adoption. Copilot is a once-in-a-generation technology, and using QA to learn this technology is a smart way to harness AI-driven productivity.”
View all Microsoft Copilot Courses
To the fundamentals of prompt engineering to implementing Copilot securely and safely, we offer a wide range of courses to support businesses on their adoption journey.
What is Microsoft Copilot?
Copilot is an AI tool developed by Microsoft. Its purpose is to boost productivity by providing AI support across the applications that sit under the Microsoft 365 umbrella.
Copilot is integrated within every day apps, including Word, Excel, PowerPoint, Outlook, and Teams, and uses LLM (large language model) data to support users with tasks. Find out more about how Copilot works
Why choose QA for Microsoft Copilot training?
QA is Microsoft's largest learning partner, offering a broad range of training in all Microsoft technologies and applications, including Microsoft Azure, Microsoft 365 and Copilot.
As a Microsoft Solutions Partner for Microsoft Cloud, we hold all six Microsoft training services designations, ensuring you get the highest quality, up-to-date training.
We employ a vastly experienced team of expert Microsoft and AI trainers, and our curriculum is kept up to date with the latest Microsoft content, and is supplemented by our QA Mastering series on specific Microsoft products, including Microsoft Azure, Microsoft Office and Microsoft 365.
As well as Microsoft training, QA also offers a catalogue of AI training and certifications, covering key emerging topics such as Agentic AI, Prompt Engineering, AI Development and AI Security and Compliance.
What are the best courses to learn Microsoft Copilot?
The best way to get started with Copilot is to enroll on our Introduction to Copilot course, geared at getting every day Copilot users up to speed.
For those already familiar with Copilot, there are technical training and mastery courses available, supporting IT professionals with integration and building infrastructure for Copilot in their organisation
Does QA offer Microsoft Copilot training for teams?
Yes, QA provide Microsoft Copilot training for businesses of all size. Whether you want to train your entire team on the basics of Copilot, or want to develop your technical AI capabilities, we can support your organisation in successfully adopting a range of AI technologies.
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