Managed Learning Services from QA

Managed Learning Services

As the clear market leader in MLS for over 20 years, QA has acquired unparalleled experience and
expertise. Our MLS doesn’t just focus on effective administration and single sourcing to reduce
costs, instead it provides expert insight and guidance across the L&D function to increase value.

Driving efficiency and transforming organisations

We understand the support our customers and partners in L&D need to make a difference, which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation.

Increasingly, training has to pay for itself in terms of business benefit and enhanced performance. It is no longer acceptable to have an uncontrolled and fragmented expenditure that is not measurable against business objectives.

mls diagram 

Helping clients transform performance through our MLS

Our MLS service modules

As the clear market leader in MLS for over 20 years, QA has acquired unparalleled experience and expertise and has equipped itself for this fundamental business shift through the development of a series of service modules. Our MLS service modules help customers bring training expenditure under control and are focused on increasing value through targeting and embedding behaviour change at individual, team and business levels.

  • Learning management
  • Smart sourcing
  • Service management
  • Portfolio management
  • Embedding learning
  • Developing learning strategy

These modules can be delivered individually or as a seamless solution within our Managed Learning Services offering. Every component of our service is aimed at transforming and supporting your learning environment to increase organisational performance.

QA's MLS doesn’t just focus on single sourcing to reduce costs, it provides expert insight and guidance across the L&D function to increase value, supporting your journey to transform business performance.

Giles Smith

Head of Strategic Client Solutions

Why choose QA for your MLS?

Our experience in delivering Managed Learning Services means we can offer a wide range of advantages to your organisation.

  • We act as a strategic partner, helping customers to shape development for the future and drive a high performance culture
  • We deliver end-to-end learning management, increasing understanding of all learning activities across the business
  • We manage your complete portfolio, targeting skills, knowledge and behaviour at individual, team and business level
  • We deliver measurably reduced costs, enhanced efficiency and improved delegate experience
  • We improve the supply chain for learning, reducing costs, defining supplier portfolios and using our purchasing scale to provide significant savings
  • We provide a range of learning tools to identify and deliver business savings including a service desk, learning systems, processes, management information, demand planning and needs analysis
  • We create learning effectiveness that directly contributes to enhance performance with observable behaviour
  • We manage and deliver high quality effective training enhanced by proven innovative high impact learning interventions, within budget and aligned to the skills requirements in your organisation
  • We adapt and evolve with changing business needs, delivering continuous service improvement and improved quality
  • Through our relationship and actions we will give your leadership team confidence in the partnership, the results and ROI

These modules can be delivered individually or as a seamless solution within our Managed Learning Services offering. Every component of our service is aimed at transforming and supporting your learning environment to increase organisational performance.

We are always confident that QA can deliver quality training to meet whatever needs we may have. Our satisfaction results... prove that time after time they deliver.

Glen Phillpotts

Senior Training Business Partner | News International

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