Biography

Richard is the Learning Consultant for Digital Productivity and Office Applications. He is responsible for overseeing the development and production of new end user courses and programmes for QA and its clients. He has over 30 years’ experience of working with Business Applications and in client business application transformation projects gaining a wide variety of experience across all sectors including commercial, public sector and not for profit.
Richard is QA’s lead on Microsoft 365 business apps working closely with Microsoft since its launch in 2011. As a qualified PRINCE2 Practitioner, Richard has undertaken all project roles and is fully conversant with the PRINCE2 methodologies and their application. Equally happy in the classroom, delivering seminars, one to one or distance learning, Richard’s main focus is always on providing innovative and best value solutions to the client. 

Learn more about our office and productivity experts. 

Qualifications

  • MOS (Microsoft Office Specialist) Office 365, 2016, 2013, 2010, 2007
  • PRINCE2 Practitioner
  • Microsoft Certified Trainer (MCT)
  • TATL (TATL)
  • QA Trainer Performance Monitoring & Assessment (approved by LPI) (TPMA)

Specialist Areas

• Evaluation of new business application technologies
• Microsoft Office 365 Cloud Productivity Solutions
• Microsoft 365 Copilot
• Power BI Desktop
• Data Literacy Programmes
• Microsoft Office Suite – all versions up to and including M365
• Microsoft Excel and data analysis
• Microsoft Project – all versions
• Project leading and practice
• Bespoke client learning solutions development
• Course design and authoring