Safeguarding

Here at QA, we pride ourselves on our duty of care to our learners, we believe that when learners feel safe and happy, they can reach their full potential and flourish throughout their apprenticeship and beyond.

If you feel you need support with a safeguarding concern please contact our Safeguarding Team at safeguarding@qa.com

Emergency contact: 07552597253

QA Safeguarding leads

QA has a six-strong Safeguarding team of experts led by Mark Soady and Jaspreet Kaurhothi who are here to help. 

Mark Soady

QA’s Designated Safeguarding Lead is Mark Soady: mark.soady@qa.com / 07552597253

Jaspreet Kaur Hothi

QA’s Prevent Lead is Jaspreet Kaur Hothi: jaspreet.kaurhothi@qa.com

Why safeguarding matters

Safeguarding is important because it helps protect people –especially young people – from harm, abuse, and neglect. Here's why it matters:

1. Protects wellbeing and safety

Safeguarding ensures that individuals are safe from physical, emotional, and psychological harm. It creates a secure environment where people can thrive.

2. Promotes mental health and stability

By identifying and addressing issues like bullying, abuse, or neglect early, safeguarding supports mental health and emotional wellbeing.

3. Builds trust

When people know they are protected and supported, they feel more confident and secure in their learning or work environment.

4. Encourages reporting and support

Safeguarding policies make it easier for individuals to speak up if something is wrong, knowing they will be taken seriously and helped.

5. Prevents long-term harm

Early intervention can stop problems from getting worse and help individuals recover and move forward in a safe and healthy way.

6. It’s a legal and moral responsibility

Organisations like QA have a duty to protect their learners and staff. Safeguarding is not just the right thing to do – it’s also required by law.

If you or someone else is at risk, it’s important to speak up. You will have support every step of the way from the safeguarding team and the case will be closed once you are satisfied that the safeguarding concern is no longer a risk.

Safeguarding referral routes

To refer a learner to one of our team, simply use one of the forms below:

The Safeguarding Referral Form affords staff, employers and even fellow apprentices the opportunity to raise a safeguarding concern about an apprentice.

The Safeguarding Self-Referral Form allows an apprentice to raise a concern about themselves.

Low-Level and Behavioural Safeguarding Concern Form – This form serves 2 purposes:

  • Highlight behaviour that may not be a safeguarding issue but could still be inappropriate (e.g. microaggressions or offensive language).
  • Report concerns about the behaviour of QA staff.

This helps us take a proactive approach and build a clearer picture.

How safeguarding supports learners

Watch the video to find out about how our safeguarding service can help support you.

Supporting your apprentice links