Why choose our AWS Cloud Support Specialist L3 programme?

The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management.

An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.

The AWS Cloud Support Specialist Level 3 apprenticeship enables the apprentice to:

  • Understand how to carry out a methodical approach to problem-solving
  • Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
  • Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security.
  • Gain a fundamental understanding of operating system concepts in cloud-based environments
  • Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools

Tools and technologies learned

Learners will learn to use AWS.


Why choose QA

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30,000

Tech careers started or enhanced through apprenticeships

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94%

Success rate for learners on a QA apprenticeship

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5 minutes

Response time to learner queries

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Under 24 hours

Feedback provided on learner submissions

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100,000

Applicants apply to our apprenticeship programmes every year

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Highest overall pass rate

Among UK tech training providers

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Gold Award

Best Use of Blended Learning at the Learning Tech Awards 2020

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Committed to social mobility, diversity and inclusion

Key partners include Barnardo's, Stemettes and Code First Girls

91% of QA apprentices go straight into full-time jobs
2.1 million jobs in the digital economy
£42,578 average skilled digital salary

Entry requirements

The entry requirements for this programme are as follows:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

*Please see the programme guide for full entry requirements

Download free AWS Cloud Support Level 3 Resources

Useful links

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Your first step is to apply for one of our apprentice jobs.

Start by clicking here and choose the relevant filter to see our current vacancies:

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We can work together to help recruit tech and digital apprentices or help reskill your existing workforce and provide your business with the in-demand tech skills you need.

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