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- Categories:
- Product Discovery and Design Agile and Lean
- Level:
- Intermediate
- Tier type:
- Premium
- Code:
- QAPUC
- Exam:
- Not Applicable
Overview
The Practical Use-Cases course is a one-day event designed to equip professionals with the skills required to define, model, and implement system requirements using the modern Use-Case 3.0 framework. Rather than viewing use-cases as rigid, outdated documentation relics, this course reframes them as a highly scalable, agile practice inspired by frameworks like Scrum and Kanban. Attendees will discover how to harmoniously blend use-case modelling with user stories to capture requirements, drive incremental development, and communicate effectively with stakeholders across all levels of an organisation.
Prerequisites
While there are no strict technical certifications required to attend, participants will gain the most value if they possess:
- A foundational understanding of project delivery lifecycles (such as Agile, Scrum, Kanban, or Waterfall).
- General familiarity with business processes or technical system requirement concepts.
Target audience
This course is universally applicable and highly beneficial for anyone involved in system design, requirements gathering, and project delivery across IT, physical systems, or business workflows. It is ideally suited for:
- Business Analysts looking to improve their system requirements visualisation and align stakeholder expectations.
- Product Owners and Product Managers wanting to bridge the gap between high-level business goals and detailed backlog items.
- Scrum Masters and Agile Practitioners looking for effective ways to slice system behaviour into manageable, delivery-focused increments.
- Systems Engineers and Software Developers who want to understand the system's 'big picture' purpose alongside its technical criteria.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Enables teams or individuals to learn together without travel, maintaining interaction, discussion and practical exercises while minimising time away from the business and supporting scalable training delivery.
Who is it for: Individuals and teams needing flexible, instructor-led learning without time away from the business.
Do you know about our Attend from Anywhere (AFA) option?
Join in person or remotely, with the same live instruction, interaction and hands-on experience—wherever you are.
What's included?
1 Day instructor led course
Exam: Not Applicable
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Dates
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Outline
What is Use-Case 3.0?
- Define the modern scope of Use-Case 3.0 and dispel the myth that use-cases are outdated or incompatible with modern agile practices.
Use-Case Principles
- Walk through the 10 underlying principles of Use-Case 3.0.
Core Concepts
- Establish the foundational vocabulary (System of Interest, Actor, Goal, Flow-of-Events, Slice) and run the first warm-up activity.
Use-Case Model
- Draw a clean, readable Use-Case Diagram using standardised components.
Basic Flow
- Document the 'Happy Path'.
Alternate Flows
- Explore the 'Rainy Day' scenarios and deviations.
Slicing Use-Cases
- The cornerstone of Use-Case 3.0: breaking down a massive use-case into thin, deployable slices.
Use-Cases and Backlogs
- Bridge the gap between Use-Cases and the Product Backlog (Scrum/Kanban/Waterfall).
Exams and assessments
There are no formal exams included in this course. Participants will complete interactive activities and knowledge checks to reinforce learning outcomes.
Hands-on learning
This course includes:
- Hands-on exercises to apply key concepts in a real-world environment.
- Realistic case studies
- Instructor-led discussions to develop skills.
Learning outcomes
By the conclusion of this event, attendees will be able to:
- Explain and Apply Use-Case 3.0: Define the core terminology of modern use-cases and place them seamlessly within an agile context.
- Identify Actors and Goals: Pinpoint primary and supporting system actors (including users, organisations, external software, or time) and articulate their ultimate value-driven goals.
- Construct Visual Use-Case Models: Create clean, readable use-case diagrams using standardised components and stereotyping to align stakeholder understanding.
- Document System Flows: Describe main success 'sunny day' basic flows as well as 'rainy day' alternate flows and exception paths.
- Slice and Prioritise Requirements: Master the practice of slicing use-cases down into thin, testable, and implementable vertical slices.
- Integrate with Product Backlogs: Effectively map use-case slices as epics or user stories within a Product Backlog to streamline agile sprints and releases.
Good to know
Why choose QA
- Award-winning training, top NPS scores
- Nearly 300,000 learners in 2020
- Our training experts are industry leaders
- Read more about QA
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What our customers are saying
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Portfolio Director – Product Discovery, Design & Agile
Frequently asked questions
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There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.
