Let’s make it work for you
- Categories:
- Agile and Lean Software and DevOps
- Level:
- Intermediate
- Code:
- QASAFESM
- Exam:
- Yes - Included
Overview
Elevate team performance with facilitation, PI Planning, and practical AI skills.
In this two-day course, you will go beyond team-level fundamentals to master the Scrum Master role within a SAFe enterprise. You will learn to successfully plan and execute the Planning Interval (PI) and ensure alignment across the organization. Now upgraded with an AI-focused curriculum, this training equips you with responsible guidance to protect sensitive data while using AI to accelerate facilitation, coaching, and PI execution.
Prerequisites
No prerequisites required.
There are around 3 hours of mostly video-led learning – supported by additional reading – that will be accessed through SAFe studio. An account will need to be set up for this, but all instructions and support will be provided. This will be sent to all learners approximately 1 week prior to the course start date.
Please note: This course uses the Miro collaboration platform during live virtual sessions. To fully participate and gain maximum benefit, learners should ensure they are able to access Miro in advance.
Use of a personal device (rather than a restricted corporate machine) is strongly recommended to avoid access limitations.
Target audience
Intended for people new to the role of Scrum Master, or people wanting to better understand the role and how it fits in a SAFe enterprise, attendees typically include:
- New or existing Scrum Masters
- Team Leads
- Project Management
- HR Professional
- Customer Support
- Engineer or Developer
- Consultant
- Teacher or Educator
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
2 Days instructor led course
Exam included
Pre-coursework
Exam preparation aids
Online exam voucher
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
Drive High-Performing Team Execution
Facilitate Scrum events and effective iteration execution for high-performing teams.
Align Strategy with PI Execution
Support Planning Interval (PI) execution to align strategy with delivery.
Coach for Relentless Improvement
Coach Agile teams for maximum business results and relentless improvement.
Apply Practical, Responsible AI Prompting Techniques
Use AI to streamline retrospectives, refine backlogs, and elevate coaching conversations.
Course outline
- Introducing Scrum in SAFe
- Characterizing the Role of a Scrum Master
- Experiencing PI Planning
- Facilitating Iteration Execution
- Finishing the PI
- AI for Scrum Masters
- Get Certified
What attendees get
Class registration includes:
- Digital course workbook and materials
- One-year access to SAFe Insider, which includes unlimited access to the SAFe Framework, SAFe CoPilot, and select SAFe Connect Forums
- Opportunity to earn an industry-leading SAFe Scrum Master certification, renewed yearly
Attendees must attend both days of the course in order to qualify for the exam.
Exam details
- Exam name: SSM (6.0) - SAFe® Scrum Master
- Exam format: Multiple choice
- Exam delivery: Web-based (single-browser), closed book, no outside assistance, timed
- Exam access: Candidates can access the exam within SAFe Studio upon completion of the SAFe® Scrum Master course
- Exam duration: Once the exam begins, candidates have 90 minutes (1.5 hours) to complete the exam
- Number of questions: 45
- Passing score: 73%
- Language: English
- Exam cost: First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion. Each retake attempt costs $50.
- Retake policy: Second attempt on exam (first retake) can be done immediately after first attempt. Third attempt requires a 10-day wait. Fourth attempt requires a 30-day wait. Contact support@scaledagile.com for any retake questions.
Please note that, in the event of cancellation within 1 week of the course start date, that £120 of the course fee is non-refundable as this is the cost to register each learner for the SAFe site for the exam.
Attendees who pass the certification exam will receive:
- Certified AI-Empowered SAFe® Scrum Master certificate
- A SAFe® Scrum Master digital badge to promote your accomplishment online
- A one-year certified membership, which includes access to the SAFe Studio platform.
- Access to a variety of learning resources to support certified professionals during their SAFe journey
PDU credits
Professional Development Units (PDUs) and Scrum Education Units (SEUs)
Attendees may be eligible to apply for 15 PDUs toward your continuing education requirements with the Project Management Institute (PMI) for PMP, PgMP, and PMI-ACP certifications
Attendees may be eligible to apply for SEUs under Category C, toward earning or renewing your CSP through Scrum Alliance
FAQ
If you are already a certified SAFe® 6 SSM and want to upgrade to the AI Empowered SSM, please access FAQ’s which explains the process.
https://support.scaledagile.com/en/articles/12686376-ai-empowered-safe-scrum-master-faqs
Good to know
Please note that, in the event of cancellation within 1 week of the course start date, that £120 of the course fee is non-refundable as this is the cost to register each learner for the SAFe site for the exam.
The class registration includes:
- Attendee workbooks
- Eligibility to take the SAFe SM exam
- One-year membership to Scaled Agile, with access to members-only resources such as webinars, workbooks, guidance presentations, and advance notice of upcoming SAFe products
- SAFe Agilist (SA) attendance certificate upon request
QA is a Scaled Agile Gold Partner.
Want to boost your career in agile? Click on the roles below to see QA‘s learning pathways, specially designed to give you the skills to succeed.
Get in touch for team bookings and exclusive discounts
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
Let’s make it work for you. Speak to one of our learning experts today.
What our customers are saying
“As the administrator, it’s critical for me to be able to demonstrate where their skills started and where they’ve increased, and that’s all proven by the assessments. It’s been really valuable to us because it checks all the boxes for what all my stakeholders care about, including me.”
Jennifer Zaborowski
Director of IT Learning & Development, Regeneron
“The hands-on labs and training content are all worth the price of admission and translate into both career and business growth. The value of the experience is second to none.”
James Dawson
Vice President of Information Technology, GlobalMed
Portfolio Director
Paddy Dhanda
Portfolio Director – Product Discovery, Design & Agile
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.