We’ve launched the new Azure Cloud Support Specialist SCQF 6 apprenticeship in partnership with Microsoft, helping learners kickstart exciting Microsoft career paths and enabling organisations to develop much-needed Azure cloud talent.
With the introduction of the learning platform, Bud, apprentices on this programme will now have access to a revolutionary blended learning solution helping them to study more effectively and graduate faster, developing skills ready to apply in the workplace.
01
Summary
Summary

Level Of Study
SCQF Level 6

Award
Diploma in IT and Telecommunications at SCQF Level 6

Apprenticeship Certificate
Awarded by SQA

Entry Requirements
No set requirements

English Language Requirements
None

Mode Of Study
Blended and work-based learning

Duration
9-12 months

Assessment Methods
Assessment methods may include a personal reflective statement, workplace observation, witness testimony or professional discussion

Start Date
Ongoing

Locations
Online and work-based
02
About this course
About this course
This programme is delivered by QA with the apprenticeship certificate awarded by SQA. We’ve launched the new Azure Cloud Support Specialist SCQF 6 apprenticeship in partnership with Microsoft, helping learners kickstart exciting Microsoft career paths and enabling organisations to develop much-needed Azure cloud talent.
With the introduction of the learning platform, Bud, apprentices on this programme will now have access to a revolutionary blended learning solution helping them to study more effectively and graduate faster, developing skills ready to apply in the workplace.
03
Careers
Careers
You will be equipped to work in roles such as:
- Desktop Support Engineer
- First and Second Line Helpdesk Support
- Technical Support Analyst
- Infrastructure Technician
04
Modules
Modules
Windows client
- Introducing windows client
- Windows installation methods
- Windows user and device accounts
- Active directory/azure active directory
- Windows configuration options
- Windows device management
- Windows Networking
- Windows Storage, files systems and permissions
- Windows apps and browsers
- Windows Security
- Windows troubleshooting
Networking fundamentals
- Introducing networking concepts and technologies
- OSI & TCP/IP Models
- Network topologies
- Introduction to cloud computing
- IPV4 and IPV6 • Network troubleshooting
- Using packet tracer
Optional Qualification
- Microsoft Azure Fundamentals (AZ-900)
05
Learner support
Learner support
You'll have a whole team behind you to help you get the most out of your apprenticeship, including:
- Your line manager
- A skills coach
- A safeguarding specialist
- A learning support specialist
06
Entry requirements
Entry requirements
There are no set entry requirements for learners. The only thing to bear in mind is that your job role must fit your chosen apprenticeship qualification, allowing you to complete the relevant modules. QA will undertake a role-matching exercise to help you.
07
Enquire now
Partnering with you to power potential
We can work together to help recruit tech and digital apprentices or help reskill your existing workforce and provide your business with the in-demand tech skills you need.
Get in touch with us. Our team will respond within 48 hours.